Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

770 reviews across 1 platform

62 Chamberlayne Road, London, NW10 3JJ

Dexters's office in London, at 62 Chamberlayne Road, is rated 4.9 out of 5 across 770 reviews on 1 platform, including 770 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

770

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

"Thank you Zamar and Dexters for your exceptional assistance in finding the perfect house for me. Your professionalism, dedication, and attention to detail made the process smooth and stress-free. We couldn't be happier with the results. We really appreciate your time and efforts you have made for us. Thank you and all the very best ⭐️⭐️⭐️⭐️⭐️

Nishant · 15 March 2024

Agent replied · 13 June 2024

Dear Nishant, It’s great to hear that you have had a brilliant experience with our Kensal Rise office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma, Customer Relations Team

5/5

Google

Our experience with Zamar from Dexter Kensal Rise was nothing short of exceptional! Not only was he incredibly knowledgeable and professional, but he was also very friendly and attentive to our family's needs. We can't thank Zamar enough for helping us find our dream home and would highly recommend him to anyone who is in search of an agent who genuinely cares about their clients!

Yuanheng · 19 July 2023

Agent replied · 13 June 2024

Dear Yuanheng, It’s great to hear that you have had a brilliant experience with Zamar. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters were very organised and professional for assisting me on fiding a flat that matched my expectations. Arjun specially, was very helpful and transparent for finding and agreeing terms on a very nice and comfortable flat I've been looking for a while. All the steps I followed with Arjun were trustworthy. I was very glad I contacted the agency and close a leasing deal through them.

Cesar · 14 June 2023

Agent replied · 13 June 2024

Dear Cesar, We really appreciate you taking the time to leave such lovely comments about Arjun. He will be so pleased to read your 5 star review. Please do not hesitate to contact the XXX team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Lashonte Myton called me today enquiring about the sale of my flat. It had already been sold but your records not updated, which Lashonte said she would immediately do. She was really professional and added a unique professional tough. Very engaging and knowledge.

Tracey · 16 March 2026

Agent replied · 16 April 2026

Dear Tracey, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Great team, friendly and helpful. They go out of their way to listen and address your needs. I worked with Zeinab and she is attentive, listened to my concerns, and showed me the properties that were of interest to me. No pressure selling just being helpful.

Homayoun · 28 July 2024

Agent replied · 27 August 2024

Dear Homayoun, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

4/5

Google

Rachel George was professional and brilliant from start to finish in helping us do viewings and find a new rental property in the area. Always coming across genuine and attentive - and someone who enjoys what they do - a contagious positivity and will definitely do business with again if needed and will recommend friends for sure! 5 Stars for Rachel, however didn't give 5 stars overall because we felt pressured from Dexters (I think management staff) to up our offer numerous times in what was an already stressful period. We didn't budge and after a back and forth over about 10 days we eventually got the place for the price we wanted. Luck was on our side I guess but don't be pushed over renters, estate agents don't always get away with it! But yeah, Rachel was lovely. We did about 15 viewings in the area and Rachel and Dexters in general were the best..good luck.PositiveResponsiveness, Professionalism

Reece · 28 August 2021

Agent replied · 13 June 2024

Dear Rachel. Thank you for your kind words regarding our Kensal Rise office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

MASSIVE, thank you to Dexters but most importantly Zamar who helped me and my family find a lovely property in Kensal Rise, he stuck with us through thick and thin until we were finally able to find a property. Without Zamar and his team we wouldn't be able to find a place that matched all our requirements! Best Estate Agents in Kensal

Ben · 18 August 2023

Agent replied · 13 June 2024

Dear Ben, Thank you for your great 5 star review, and mentioning your experience with Zamar in our Kensal Rise and Queens Park office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My experience with Hassan was very positive, he was helpful, patient and made sure all our questions were answered when viewing the property. On the phone also helped to find other properties and promptly arranged viewings, easy to contact and very proficient. Despite the challenges of finding properties that accept dss, Hassan and his team worked hard to find something suitable for me and my family. I would definitely recommend using this estate agent if you are ever looking to sale or rent!PositiveResponsiveness, Quality, Professionalism, Value

Maryam · 16 June 2021

Agent replied · 15 June 2024

Dear Maryam, Thank you for taking the time in providing such lovely comments about Hassan in our Kensal Rise office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We couldn't have asked for a better agent than Hassan. Being first time renters, and not being based in London, meant that looking for property there quickly became daunting for me and my friends. However, these worries were quickly dissipated thanks to Hassan. He was a brilliant help over the phone - easy to get hold of and very communicative - and in person was even better. Despite only booking a viewing for one property, Hassan went out of his way to show us 3, 2 of which were our first and second choices: they were fantastic. Unfortunately, we weren't able to rent these properties, due to our conditions being incompatible with the landlord's wishes, but even still, we were in London 3 days and didn't meet a better agent than Hassan. Update: This morning, after plan A, B, and C all fell through, somehow Hassan managed to solve all of our problems. Unbelievably, he managed to secure us our first choice property, even after our initial offer was rejected. The weight taken off of my shoulders is indescribable, and it's all due to Hassan going above and beyond to help us out, after every other agent let us down.

Adam · 14 June 2021

Agent replied · 13 June 2024

Dear Adam, Thank you for your kind words regarding Hassan and our Kensal Rise office. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Having searched for a one bedroom flat to rent for a few months, I saw a property on Zoopla, and Hassan was the fantastic professional who called me and helped me to find a good flat. Hassan is so responsive, efficient and professional at his career and has made us feel at ease during our very stressful time of finding a flat to move in. I'm Very impressed by his work and I appriciate his care in helping us from filling in the forms and doing all the paperworks to explaining all the terms and conditions seperately, as well as making a good connection between us and the landlord in order to reflect our demands. Thank you Hassan for your amazing customer service, and thanks to your team, as well.

Mina · 14 June 2021

Agent replied · 13 June 2024

Dear Mina. We are delighted that you took the time to leave such a fantastic review which the Kensal Rise team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I would like to particularly complement and thank one of Dexter’s amazing representatives- Hassan Zeiour ( Kensal Rise branch). He was exceptionally helpful, friendly, professional, punctual and honest. We had just moved from Cali to London and were completely new to renting in the UK. Hassan really took the time to explain the whole process to us. And he did so with genuine warmth and understanding, with our best interest at heart. He wasn’t forcing anything upon us and really gave us space to make our decisions at our own pace. We felt truly supported and guided throughout the entire process. Even when we looked at other areas that weren’t covered by him, he was kind enough to connect us with other agents, ensuring all was just as we had wanted it!! Hassan is a true gem and I want to recommend him to everyone !!!

Desi · 14 June 2021

Agent replied · 13 June 2024

Dear Desi, I was delighted to read your comments in relation to our Kensal Rise office and will ensure that these are passed on to the team. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Extremely grateful for Hassan's help: he went above and beyond in helping myself and my friends secure our top choice flat, despite the many inevitable hurdles of being students and first time renters with a fairly low budget. Hassan is incredibly friendly and genuine, and showed us multiple properties (when we were only expecting to see one), and helped us ensure in the following days that all legal formalities were completed correctly. This put me at ease, as this was all new to me. Incredibly helpful, especially for first time renters! Will recommend.PositiveResponsiveness, Professionalism

Alistair · 14 June 2021

Agent replied · 13 June 2024

Dear Alistair, Thanks for the great five star review. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

My experience with Dexters Queens Park and in particular my agent Sophie Ling, was exceptional. Without exception the best experience I have ever had. I had the worst experience with trying to buy my first home. I had lost all faith in the quality and integrity of all residential agents, due to a two and half year search, 120 properties, 15 agents, multiple exchange-day gazumps, shady agents deals with freeholders, and a lot of lying and false information (in particular from our friends in green). I was fed up and very mistrusting of any agent. As soon as I met Sophie, I knew I was not only going to be ok, I was going to be looked after properly. I felt I could be totally honest about my funding situation, which on the first viewing was not secured. Negotiation was simple, short, and open. She got the right price for both parties and the whole thing was exchanged in 3 weeks. Can't recommend enough. Dexters 👍 Sophie 👏👏👏PositiveResponsiveness, Quality, Professionalism, Value

Harry · 14 June 2021

Agent replied · 13 June 2024

Dear Harry, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

The team at Dexters Kensal Rise are a 5 star team and are great to deal with, big thanks to David Luxton, Sophie Ling and Joanna McGuire. They provided me with a highly professional sales service and I found them all to be very knowledgeable and helpful, and it was a pleasure dealing with them. Whether buying, selling or renting a property I strongly recommend them for their excellent customer service for processing everything smoothly and in a friendly manner. Dexters will be my first choice for estate agent services in the future.PositiveProfessionalism

Juliet · 14 June 2021

Agent replied · 13 June 2024

Dear Juliet, Thank you for taking the time to leave your great review. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Amazing experience at the Dexters of Kensal Rise branch! In less than a week, that’s right I said it, in less than a week, five days to be precise... David Luxton & Sophie Ling sold our flat, Incredible service, myself and my wife couldn’t be more elated. From the moment we walked into the Kensal Rise office, the professional attitude, the advise given to us, my only comment can be... absolutely first class, they are second to none! Can’t thank David & Sophie enough! I have no hesitation in recommending Dexters Estate Agents, give them a try... it’ll be the best decision you’ve ever made in terms of the property market!

Joe · 14 June 2021

Agent replied · 13 June 2024

Dear Joe, Thank you so much for the fantastic feedback, the team at Kensal Rise are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Had a really pleasing time with Dexters, especially Ebyan who provided professional and warming support. Didn’t end up purchasing a Dexters listing but still very grateful for Ebyan being patient with me, accommodating my taste, and helping along:)

Stella · 10 November 2024

Agent replied · 10 December 2024

Dear Stella, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Just moved in to our new property and Dexters couldn't have been more helpful with a couple of move-in queries we had. Remi in particular has handled our move with nothing but efficiency and helpfulness, couldn't have asked for more.

Nicole · 19 March 2026

Agent replied · 16 April 2026

Dear Nicole, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

5/5

Google

Don’t usually leave reviews. However, Dexter’s Kensal Rise Branch was especially helpful throughout the course of me looking for my next flat. The team was always available and helpful, Samar in particular would deal with my enquiries and worries which was extremely accommodating. Not many lettings agencies go above and beyond like this and I had to let it be heard. Thank you!

Hadyn · 14 June 2023

Agent replied · 13 June 2024

Dear Hadyn, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Renting out a flat through Dexters. Process was very simply and quick. Highly recommended. Just sold the property through Neela at Dexters. Again very smooth process, I was kept updated regularly. Very good experience.

Richard · 18 December 2024

Agent replied · 25 December 2024

Dear Richard, I am writing to say thank you for your kind comments about the service you received from our Kensal Rise Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

As a prospective tenant, my experience with Dexters has been fantastic. Lewis in particular was very knowledgeable about the rental market and area and did a great job showing me around various properties and answering any questions I had.

Adam · 16 March 2026

Agent replied · 16 April 2026

Dear Adam, We really appreciate you taking the time to leave such lovely comments about Lewis. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

David gave me excellent and fair advice during my flat sale process. His customer care skills are outstanding and he did his best to match the right buyer for my flat at an unpredictable time in the market. David is an embodiment of excellence as a realtor.

Karen · 16 May 2024

Agent replied · 13 June 2024

Dear Karen , Thank you for taking the time to leave a lovely review regarding David. Kind regards, Asma, Customer Relations Team

5/5

Google

We did a visit with Arjun and we were so pleased to meet him. He was very kind and professional. Everything was clear and he knew everything about the flat and the area. Literally nothing was left to chance. The visit went smoothly and he respected what we were waiting for! Thank you so much Arjun it was an excellent experience!

Dounya · 14 June 2023

Agent replied · 13 June 2024

Dear Dounya, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sophie Long was the agent who I dealt with and I have to say I was extremely impressed by her and this firm. She was extremely professional, knowledgeable, proactive and understanding. I found reception and her line management to be very responsive and at all times I felt at ease by how professional and transparent my whole experience was. Thank you

John · 14 June 2023

Agent replied · 13 June 2024

Dear John, We really appreciate you taking the time to leave such lovely comments about Sophie. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kensal Riseteam in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a brilliant experience with Dexter's finding a flat to rent. James was amazing, really listened to our preferences and gave honest and helpful advice. Very clear and quick communication, and he was proactive in organising everything which made the whole experience feel easy. Thank you!

Hannah · 9 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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