Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

770 reviews across 1 platform

62 Chamberlayne Road, London, NW10 3JJ

Dexters's office in London, at 62 Chamberlayne Road, is rated 4.9 out of 5 across 770 reviews on 1 platform, including 770 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

770

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Had a great experience at Kensal Rise Dexters, very helpful and accommodating, special shoutout to Endrit Berisha whom really helped me in my search for a new home. Lovely experience with Endrit as he was very knowledgeable and helpful! Thank you

Jessica · 28 June 2024

Agent replied · 27 August 2024

Dear Jessica, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Amazing service, Joanna was so quick to help me and got me through to one of her lovely colleague Zeinab. The viewing was arranged so quickly and she was able to answer every question, such a nice experience. Couldn't recommend enough!

Elizabeth · 28 June 2024

Agent replied · 27 August 2024

Dear Elizabeth, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Our agent Arjun Sehgal has been very responsive, professional and has good knowledge of the local area where we had put up our listing. Especially, during these challenging times due to COVID-19 he has helped us bring more clients to view our property compared to other estate agents which we had contacted. Thank you very much Arjun. I would highly recommend Arjun Sehgal for any landlords.PositiveResponsiveness, Quality, Professionalism

Chetna · 14 June 2022

Agent replied · 13 June 2024

Dear Chetna, It’s great to hear that you have had a brilliant experience with Arjun in our Kensal Rise office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Recently, we sold our property with Dexters after several unsuccessful attempts with different agencies in the area. David's team, particularly Daniel, did a great job, bringing in a lot of traffic and eventually selling it. I highly recommend Dexters!

Jivko · 28 July 2024

Agent replied · 27 August 2024

Dear Jivko, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us was great and David's team will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Arjun has been a really great help with finding the house, helping us with all the documentation part and waiting patiently for us to pay and sign all the documents. He is very proactive and always ready to help us in all our requests. Overall great experience, keep up the amazing work and collaboration!!

Meha · 17 September 2023

Agent replied · 13 June 2024

Dear Meha, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a fantastic experience working with Dexters, thanks especially to Neela. From start to finish, she was absolutely brilliant at communicating every detail clearly and keeping me updated throughout the process. Her proactive approach and ability to explain things in a straightforward, easy-to-understand manner made everything so much smoother. It's rare to find someone who is both professional and personable, but Neela managed it effortlessly. I highly recommend Dexters, especially if you're lucky enough to have Neela on your side

Klajdi · 10 November 2024

Agent replied · 10 December 2024

Dear Klajdi, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

The whole experience with Dexters Kensal Rise and Queen’s Park Estate Agent staff deserves a five star service. Specially Neela and Gabriel who offered me to give me a ride to the nearest tube station after viewing the property. We were chatting like we know each other for long like just friends and I like that. While Gareth who I spoke only on the phone was really helpful about answering my queries on the letting side. Keep up the good work guys.

Paul · 8 November 2024

Agent replied · 22 November 2024

Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

Amad was a pleasure to deal with very respectful understood our needs for accommodation & ensured we’re happy with what we’ll be moving into rather than just rushed us into a property.

Gewoon · 5 November 2024

Agent replied · 12 November 2024

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I just completed on a property with the help of Neela Patel from Dexters. Neela was always available whenever I needed her help or had questions. She shared new property details with me whenever anything came on the market. She was accommodating with timings as well, even when I got the times wrong on the viewing dates. Neela also assisted with my many questions to the seller when trying to agree the completion date, very much appreciated. Even though Neela moved offices Hugh covered my questions and responded quickly.

Aarti · 15 June 2019

Agent replied · 13 June 2024

Dear Aarti, Thank you for your review regarding your experience with our Kensal Rise Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Dexters in Kensal Rise are by far the best estate agent in the area if you are a prospective buyer.. When viewing a property they are relaxed, allowing you the time to view the house at the right speed, which enables you to take in the detail. All of the people I have dealt with have very good knowledge of each individual property and the local area, which has helped me see properties I would not have considered purely by looking at Rightmove. I would specially recommend dealing with Lee and Neela, both of whom who are really great people. Lee is very experienced in the local property market, and uses his experience to offer suggestions above and beyond the 1 property you have seen on the website, all of Lee's suggestions are worth looking at, as he takes the time to understand what you need as a buyer, only showing you thinks that he knows you will like. Neela too is very experienced, she has clearly taken the time to know all of the sellers and their respective properties, this is fantastic as it helps you imagine how the home you are viewing would become your own special family home. Neela also has great flexibility she is easily able to balance complicated schedules to ensure you can view properties with ease, her enthusiasm also makes the whole process very relaxing, something hard to find when you are looking for a house.

Jacob · 15 June 2019

Agent replied · 13 June 2024

Dear Jacob, We greatly appreciate you putting aside the time to submit a review about our Kensal Rise Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

My experience with Dexters was pleasantry, I have had my fair share of bad experiences with estate agent however, Hassan was a great agent who was highly committed to ensuring that my journey was as smooth as possible looking for a property and not living to the stereotype of an estate-agent. unfortunately I didn’t end up getting a flat through Dexters but his professionalism was exceptional and will recommend all my friends and family to use Dexters in the future

Jamal · 15 June 2019

Agent replied · 13 June 2024

Dear Jamal, Thank you for taking the time to write a review about the great service you received from our Kensal Rise Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Excellent service and a great company to deal with. Ali helped me with my query from the very start until completion and never did I feel alone or lost in the process. I was moving to the area from South London and didn't know what to expect in terms of prices and property. Ali was instrumental in helping me find a great place which was great value for money. Even after completion, Ali was in regular contact with me to ensure everything was fine and that I didn't require anything. I highly recommend Dexters and more notably Ali if you're looking to rent a property! Thank you to the great team at Dexters!

Yusuf · 15 June 2019

Agent replied · 13 June 2024

Dear Yusuf, Having read your review, we would like thank you for your feedback about our Kensal Rise Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We are very happy with the service we received from Dexters. Arjun Sehgal, our consultant, was super helpful. Arjun was very nice and accompanied us during our viewing process until we secured the property. He even kept visiting us after we checked in to make sure everything is okay. We highly recommend Dexters and Arjun for anyone who is looking to move in to a new property.

Jana · 14 June 2022

Agent replied · 13 June 2024

Dear Jana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Really good experience at Dexters - Chloe Shaw has been extremely helpful in making us feel supported in our flat search! From my first call with her I found her extremely personable and as we continue to search for a new home I can rely on calls from her with flats that match our requirements perfectly.

Isabella · 14 June 2023

Agent replied · 13 June 2024

Dear Isabella, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We were passing referencing for a property and the letting agent was Arjun Sehgal. He was very helpful, supportive and friendly. He tried to help us as much as he could. In addition to that he was bery responsive, we could reach him whenever we needed to. Thank you Arjun.

Ali · 16 November 2023

Agent replied · 13 June 2024

Dear Ali, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I've been using Dexters to rent/manage my property for a while now and as much as our working relationship is fairly young, it has been nothing short of a delight using them. They were able to find new tenants very quickly and took care of everything using clear communication with efficient responses they are professional and friendly. I can honestly say I feel my property is being looked after by them. I'd like to specifically mention Louie as he has been my main point of contact so far and again has been a delight.

Thomas · 15 October 2024

Agent replied · 22 October 2024

Dear Thomas, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Neela Patel, I like to give her full marks for her endeavour exercised for the past 9 ~10 months . My flat has gone through to the exchange of contract with Neela's strenuous efforts to push, chase and lead the buyer to the final goal. Thanks to Neela. from Benjamin

Benjamin · 22 April 2025

5/5

Google

Daniel has been great at viewing our property which is for sale. Fantastic communication he will arrange viewings and will inform if any cancellation. Will follow the rules set in a house while on the market. Great at viewings

Izabela · 8 June 2024

Agent replied · 27 August 2024

Dear Izabela, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I had a great experience with Lashonte who took me to see a whole range of properties beyond the one I had enquired about and was highly knowledgeable, friendly and professional throughout

Maggie · 16 March 2026

Agent replied · 16 April 2026

Dear Maggie, Thank you for your kind comments regarding Lashonte and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma.

5/5

Google

Joanna McGuire has been terrific throughout our transaction. Always on the ball and managing the various stakeholders with composure and skill. I cannot recommend Joanna highly enough. Thank you Joanna!

Neil · 29 October 2024

Agent replied · 12 November 2024

Dear Neil, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

On here just to thank Arbnor Zeneli for all his efforts! A great person who went the extra mile for us! He told us he is very new to the role, but it was evident that he had a lot of potential and a bright future ahead of him! Thank you Arbnor and Dexters!

Lucas · 14 June 2023

Agent replied · 13 June 2024

Dear Lucas, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My friend & I have had an amazing experience finding our new home with Dexters! We don’t currently live in london which inevitably made the process more complicated. However our agent, Arjun was super accommodating & responsive, doing everything possible to help us find our perfect property. We couldn’t be happier! Thank you Arjun!

Libby · 14 June 2023

Agent replied · 13 June 2024

Dear Libby, We really appreciate you taking the time to leave such lovely comments about Arjun. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Kensal Rise & Queen's Park team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently bought a property in Kensal rise and the service was excellent. Nabila was quite honestly extraordinary in her communication and duty of care. She even helped us when our initial mortgage offer fell through. She's excellent!

Tom · 30 May 2024

Agent replied · 15 June 2024

Dear Tom, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I contacted karishma from dexters while I was property searching in the area - first and foremost what a polite and well established place Dexters is - an extra special shout out to Karishma who was so very helpful during my property search!! Would definitely recommend for anyone looking for properties :)

Lunar · 14 June 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

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Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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