Trusted Agent profile

Dexters reviews

★★★★★ Excellent

760 reviews across 1 platform

62 Chamberlayne Road, London NW10 3JJ

Dexters's London office at 62 Chamberlayne Road is rated 4.9 out of 5 across 760 reviews on 1 platform, including 760 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

760

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Dexters. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

had a positive experience with Dexters Kensal Rise & Queen’s Park, especially with Gentjan Vladi. He was professional, responsive, and supportive throughout the process. Communication was clear and he was always available to assist when needed, which made things much smoother during a stressful time. At times, rental negotiations were a bit challenging, but I appreciate his efforts in trying to move things forward and reach an agreement. Overall, a good experience and I would recommend Gentjan and the Dexters team.

Sammy · 26 March 2026

Agent replied · 16 April 2026

Dear Sammy, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Gentjan. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

I had a great experience with Dexters, especially thanks to Tega. He was very helpful during the property viewing, taking the time to answer all my questions clearly and making sure I was well informed throughout. Throughout the process he replied to all enquiries quickly making the process less stressful.

Fowzia · 26 March 2026

Agent replied · 16 April 2026

Dear Fowzia, Thank you for taking the time to leave a wonderful 5 star Google review. Tega will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Tega was incredibly helpful with our flat search. My partner and I were looking for a 3 bed with nice view near a great school as we’re expecting. He was so informative and funny! Definitely ask for him for your next search

Danielle · 16 March 2026

Agent replied · 16 April 2026

Dear Danielle, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

My experience with the team at Dexters has genuinely been excellent .Tega Agbede is exceptional in his commitment, communication, care and understanding of customer needs. Most importantly - he delivers. Marcy also needs a special mention - …

Kate · 16 March 2026

Agent replied · 16 April 2026

Dear Kate, Thank you for your kind comments regarding Tega and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

After two previous failed sales, Neela from Dexter's office in Kensal Rise managed to clinch the deal on the third attempt. I found that she was attentive and followed the case closely making sure that myself as seller and buyer were always appraised of the situation. Neela made sure that whenever there were any potential issues these were resolved through communicating with all parties concerned in a concise and direct way. From survey to exchange of contract Neela was continually in contact making one feel comfortable with the whole process. When solicitors were slow to respond Neela would also chase up responses from her side. Alot of agents do not spend as much time following up on things and thank Neela for her hard work and assistance.

Robert · 18 December 2024

Agent replied · 25 December 2024

Dear Robert, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Tega was professional, responsive, and helpful throughout the process. He communicated clearly, answered questions promptly, and made the viewing straightforward and efficient. I appreciate his time and would recommend him to others looking for a smooth experience.

Hanad · 16 March 2026

Agent replied · 16 April 2026

Dear Hanad, Thank you for taking the time to leave a lovely review regarding Tega. Kind regards, Asma

5/5

Google

Aarati has been very helpful and responsive throughout the entire process. She was also very transparent about the options available to me which gave me comfort about the service I can expect. Nothing to fault!

NIkita · 16 March 2026

Agent replied · 16 April 2026

Dear Nikita, Thank you for your kind comments regarding Aarati and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Very happy with my experience with the Dexters Kensal Rise office. I've just finished a two year tenancy with them. Every employee I spoke with throughout the entire tenancy was friendly, communicative, and helpful. Suzy & Ana were incredibly responsive to resolving any defects with the property, and towards the end of my tenancy James, Zamar, and Amad were more than accommodating to make sure any viewings of my flat respected my schedule. I'm writing this review before we've finalised the return of my deposit, however up to this point these would be my go-to agents if I returned to London.

Daniel · 5 November 2024

Agent replied · 12 November 2024

Dear Daniel, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I recently had a fantastic experience with Dexters, thanks to the exceptional service provided by Zamar. From start to finish, Zamar was incredibly helpful and friendly, always making me feel comfortable to ask any questions I had. I needed to find a property quite quickly, and Zamar ensured the entire process was smooth and efficient. He made sure I had all the information I needed and went above and beyond to make everything as seamless as possible. Highly recommend Dexters and a big thank you to Zamar for all his help!

Mohamed · 29 October 2024

Agent replied · 12 November 2024

Dear Mohamed, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We had a wonderful experience with Zamar. From the start, Zamar was incredibly helpful and went above and beyond to understand our needs and preferences. He made the whole process seamless, showing us great options and guiding us through every step with clear communication. What really stood out was his dedication to finding the perfect place for us, and he was always quick to respond to any questions we had. Thanks to his professionalism and friendly approach, we found a flat that we absolutely love. We couldn’t be happier!

Mark · 29 October 2024

Agent replied · 12 November 2024

Dear Mark, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

James at Dexter was consistently professional and pleasant to work with. The agency as a whole maintained a high standard, and his communication was always clear and reassuring. Everything moved smoothly from start to finish, and I would happily recommend both James and Dexter.

Müller · 13 December 2025

Agent replied · 27 December 2025

Dear Müller , Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I had a really good experience with Dexters. The team was professional, friendly, and very helpful, especially Lashonte. They were always quick to respond to any questions I had, I would definitely recommend!

Lyvonne · 16 March 2026

Agent replied · 16 April 2026

Dear Lyvonne, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I had a viewing with Lashante, and it was fantastic. She knew the property inside out, even pointing out some renovation ideas i hadn't considered which allowed me to look out of the box regarding longer term. But on top of being totally sharp and accurate, she made the whole process feel effortless with her natural sense of humor. It was smooth, informative, and honestly enjoyable which is a rare find when comes to estate agents in the London area.

R · 16 March 2026

Agent replied · 16 April 2026

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Tega was super helpful in showing us properties that matched our search criteria and maximised our time by showing us a few in a short space of time - thank you!

Emily · 16 March 2026

Agent replied · 16 April 2026

Dear Emily, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Had a fantastic experience with Dexters. Their agent Lashonte was extremely helpful and very friendly - I would definitely recommend them to anyone looking to buy in the area!

Olivia · 26 March 2026

Agent replied · 16 April 2026

Dear Olivia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Zamar was really quick in responding to all our questions! He was so helpful dedicated. My husband and I secured our tenancy agreement and referencing checks in just short period of time because of him. He surely is an asset to your company and he deserves a recognition for this. He’s a 6-star letting consultant, coz his customer service skill is beyond and surpassed the 5-star google rating! 😂 Thank you Zamar!

Jackelyn · 29 October 2024

Agent replied · 12 November 2024

Dear Jackelyn, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Zamar. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Neela Patel at Kensal Rise provides an excellent service, She had more viewings booked in two weeks than my previous agent had booked in 3 months and had my flat sold within a month.Dont bother going anywhere else if you want to sell your property I wish I had listed with Dexters first. Dexters team following up on the sale also provide an excellent service keeping me up to date liaising with both parties solicitors to keep things moving at a fast pace. So thank you Neela, you did exactly what you said you could do and in very good time. I will happily recommend you and Dexters to anyone selling.

Millicent · 22 August 2025

5/5

Google

I trued to sell my house for a long while. It did not sell. I asked Dexters to take it on and they had 2 offers very quickly. We accepted one of them. It was a chain and the whole deal was stressful due to it. But the guys at Dexters were always in touch, giving me confidence and support. From the moment you step in their offices, you are taken care of. Thankfully, we exchange contracts today. A big shout out to David Luxton, the Director at Kensal rise, who made it possible. He dealt with the buyer, solicitors and kept my spirits up. He is an amazing agent and a very polite and thoroughly nice guy.

Carla · 14 May 2024

Agent replied · 13 June 2024

Dear Carla, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I recently used Dexters in Kensal Rise to arrange for the letting of my flat. I’m very happy to leave a 5 star review for the Kensal Rise team and in particular for my property manager, Louie Lazar. Louie has been very responsive, respectful, and professional . He and the team make a huge effort to resole any issues as soon as possible and give great advice. I would not hesitate in recommending the Dexters team if you would like your property rented and managed in particular Louie and the Kensal Rise team.

C · 14 April 2024

Agent replied · 13 June 2024

Dear C G, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Editing my review after 3 years of dealing with Dexter: A huge shoutout to Dexter Property Management for 3 years of fantastic service! Especially Ana, who went above and beyond as my property manager. Always available, incredibly supportive, and fair in every situation. Dexter fosters a great team, and with Ana by your side, renting becomes a breeze! Highly recommend! --- my old one remains the same! --- Every member of this team is very personable, professional, and incredibly helpful. Hassan in particular went above and beyond to help us finding the best property that tailored to our needs.PositiveResponsiveness, Quality, Professionalism, Value

Taha · 15 March 2024

Agent replied · 13 June 2024

Dear Taha. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Thank you to Zamar and Dexter's team for their invaluable assistance in swiftly finding the perfect flat for us. The process was remarkably efficient and transparent. Zamar's responsiveness and attention to detail were exemplary, making us feel at ease throughout. I greatly appreciate his efforts in filtering the property search and presenting us with suitable options, ultimately leading to us securing our ideal property after just one viewing. I'm thoroughly satisfied with Zamar's assistance and eagerly anticipate the completion date. Thank you again, Zamar, and we look forward to finalizing the process.

Mr · 14 February 2024

Agent replied · 13 June 2024

Dear Mr Alshayeb, We really appreciate you taking the time to leave such lovely comments about Zamar. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team.

5/5

Google

While our tenancy with Dexter's began with challenges, we've been impressed by the significant improvements in service quality. The maintenance team has been responsive in resolving reported issues, and leadership has demonstrated genuine commitment to addressing our concerns and implementing lessons learnt for the future. We're confident that the remainder of our tenancy will be marked by continued progress and positive outcomes.

Nicholas · 9 April 2026

Agent replied · 16 April 2026

Dear Nicholas, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma

5/5

Google

Unfortunately, I didn't have the opportunity to close my deal with them. However, I did have the opportunity to be assisted by Arjun Sehgal, Lettings Consultant. Arjun went out of his way to try to fulfil my dream of finding an apartment in London, and did everything he could to get my offer accepted by the Landlord. Without a doubt, he will be the person I will contact in the event of a future flat move. I do recommend anyone looking for a flat to contact Dexter and especially Arjun.

Rafael · 16 December 2023

Agent replied · 13 June 2024

Dear Rafael, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a great experience with Dexters - their agent Lashonte was very knowledgeable and professional.

K · 16 March 2026

Agent replied · 16 April 2026

Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters

How many reviews does Dexters have?

Dexters's London office has 760 reviews across 1 platform: 760 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dexters's rating?

Dexters is rated 4.9 out of 5 across all 760 reviews, and 4.9 out of 5 on Google from 760 reviews, checked 9 October 2026.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters, 62 Chamberlayne Road, London NW10 3JJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.