Trusted Agent profile Β· London

Dexters London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

770 reviews across 1 platform

62 Chamberlayne Road, London, NW10 3JJ

Dexters's office in London, at 62 Chamberlayne Road, is rated 4.9 out of 5 across 770 reviews on 1 platform, including 770 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

770

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I recently used Dexters in Kensal Rise to arrange for the letting of my flat. I’m very happy to leave a 5 star review for the Kensal Rise team and in particular for my property manager, Louie Lazar. Louie has been very responsive, respectful, and professional . He and the team make a huge effort to resole any issues as soon as possible and give great advice. I would not hesitate in recommending the Dexters team if you would like your property rented and managed in particular Louie and the Kensal Rise team.

C Β· 14 April 2024

Agent replied Β· 13 June 2024

Dear C G, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Had an excellent experience looking to rent my first property, I was dealing with Mr Gentian Vladi and he was a pleasure to deal with, very professional and transparent through the whole process and was very swift in finding me my ideal rental property.

Altin Β· 11 September 2026

Agent replied Β· 11 October 2026

Dear Altin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Editing my review after 3 years of dealing with Dexter: A huge shoutout to Dexter Property Management for 3 years of fantastic service! Especially Ana, who went above and beyond as my property manager. Always available, incredibly supportive, and fair in every situation. Dexter fosters a great team, and with Ana by your side, renting becomes a breeze! Highly recommend! --- my old one remains the same! --- Every member of this team is very personable, professional, and incredibly helpful. Hassan in particular went above and beyond to help us finding the best property that tailored to our needs.PositiveResponsiveness, Quality, Professionalism, Value

Taha Β· 15 March 2024

Agent replied Β· 13 June 2024

Dear Taha. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Thank you to Zamar and Dexter's team for their invaluable assistance in swiftly finding the perfect flat for us. The process was remarkably efficient and transparent. Zamar's responsiveness and attention to detail were exemplary, making us feel at ease throughout. I greatly appreciate his efforts in filtering the property search and presenting us with suitable options, ultimately leading to us securing our ideal property after just one viewing. I'm thoroughly satisfied with Zamar's assistance and eagerly anticipate the completion date. Thank you again, Zamar, and we look forward to finalizing the process.

Mr Β· 14 February 2024

Agent replied Β· 13 June 2024

Dear Mr Alshayeb, We really appreciate you taking the time to leave such lovely comments about Zamar. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team.

5/5

Google

While our tenancy with Dexter's began with challenges, we've been impressed by the significant improvements in service quality. The maintenance team has been responsive in resolving reported issues, and leadership has demonstrated genuine commitment to addressing our concerns and implementing lessons learnt for the future. We're confident that the remainder of our tenancy will be marked by continued progress and positive outcomes.

Nicholas Β· 9 April 2026

Agent replied Β· 16 April 2026

Dear Nicholas, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director to review with the team. We will then be in contact with you to discuss further. Kind regards, Asma

5/5

Google

Unfortunately, I didn't have the opportunity to close my deal with them. However, I did have the opportunity to be assisted by Arjun Sehgal, Lettings Consultant. Arjun went out of his way to try to fulfil my dream of finding an apartment in London, and did everything he could to get my offer accepted by the Landlord. Without a doubt, he will be the person I will contact in the event of a future flat move. I do recommend anyone looking for a flat to contact Dexter and especially Arjun.

Rafael Β· 16 December 2023

Agent replied Β· 13 June 2024

Dear Rafael, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had a great experience dealing with Gentjan. He was professional, friendly and very helpful throughout the whole process. He kept me updated, was always quick to respond to any questions, and made everything straightforward and stress-free. Excellent service!

Bossi Β· 11 September 2026

Agent replied Β· 11 October 2026

Dear Bossi, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Had a great experience with Dexters - their agent Lashonte was very knowledgeable and professional.

K Β· 16 March 2026

Agent replied Β· 16 April 2026

Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Arjun has been amazing! He listened to what we were looking for and matched our criteria to the best that was on offer. He helped us throughout the whole process and made us feel he's in our corner, fighting for us to get the best that we could! He listened to us and wanted to know our story. He always responded to our messages and emails and kept the communication open and honest. Thank you so much Arjun! We will always appreciate your help and support. Thank you for helping us find our first home. 🏑

Hafiza Β· 17 September 2023

Agent replied Β· 13 June 2024

Dear Hafiza, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Arjun. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Arjun Sehgal served as my exceptional agent, providing invaluable assistance. Not only did he ensure the successful acquisition of the contract, but he also guided me seamlessly through the paperwork. Despite facing the disappointment of losing the initial property to another tenant, Arjun's unwavering commitment ensured I secured an alternative swiftly. I appreciate his efforts in making the whole experience as smooth as possible. I highly recommend Arjun Sehgal to anyone in need of a reliable and efficient real estate agent.

J Β· 18 August 2023

Agent replied Β· 13 June 2024

Dear J T, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Lashonte was great! very communicative & informative & funny & positive energy. thank you

Verity Β· 9 October 2026

5/5

Google

Dexters was managing my contracts & referencing etc when I was finding my own flat, and there were several things that were delaying the process (not their fault), but several members of the team were super helpful the entire time - particularly Zeinab who very politely helped me, even when I was getting frustrated with the issues! definitely a process that was made much easier by her and the team!

Minum Β· 15 March 2024

Agent replied Β· 13 June 2024

Dear Minum, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team

5/5

Google

Must give out a solid 10 out of 10 to Daniel at Dexters (Kensal Rise). It was a long and complex transaction, but Daniel kept in daily communication. Making things happen and keeping the ball rolling through the highs and lows. Big thanks to him for making things happen from start to finish. Definitely recommend:)

Victor Β· 19 November 2024

Agent replied Β· 10 December 2024

Dear Victor, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Tega was amazing! 10/10 would recommend

Karolina Β· 11 April 2026

Agent replied Β· 16 April 2026

Dear Karolina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I had a positive experience with Arjun. What impressed me was his patience and customer service. I was running late on the day I had my viewing booked and I was already in the tube he was unable to reach me. Arjun left me a message and made alternative arrangements for me to see the flat about 30mins after my initial appointment. He answered my questions and was knowledgeable about the area. Even though the place O viewed did not work out, Arjun kept in touch to understand what my housing needs were and to provide me with options as they came up in his portfolio. I have worked with a number of letting agents and I have experienced first hand the pushy, aggressive and intimidating sales tactics a lot of them employ. It was therefore refreshing to have an agent like Arjun who was client oriented and took the time to work with clients to understand their needs rather than push rental options that did not meet their requirements. I wish more agents could take a page from Arjun's book!

Sunmonu Β· 14 June 2023

Agent replied Β· 13 June 2024

Dear Sunmonu, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had great experience with Dexters, highly professional, friendly and very helpful. Arjun Sehgal was the Lettings Consultant who assisted me, he checked on our flat viewing progress periodically and recommended a lot of properties. We went with a property under a different letting agent purely due to insane competition in the property market. However, in normal times we would probably have gone with Dexters all the way. I would recommend their services to anyone looking to rent in London.

Aleksandrs Β· 14 June 2023

Agent replied Β· 13 June 2024

Dear Aleksandrs,Thank you for your 5 star review, and mentioning your experience with Arjun in our Kensal Rise & Queen's Park office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently had the pleasure of meeting 2 members of the Dexters team, Kensal Rise, Joanna and Sophie. Being new to the area I was keen to see what properties were available and I popped in to the estate agents, on the off chance, hoping to talk with someone. Although, Joanna and Sophie were clearly busy, both ladies stopped what they were doing and took the time to talk with me, this I really appreciated. Both Sophie and Jonna were very welcoming and knowledgable. It was great to witness at first hand the collaborative partnership they share, they are both experts in their field and therefore made sure that I understood the different processes involved and how they could help. Thank you both for taking the time out of your busy day. I would highly recommend Dexters based simply on Jonna’s and Sophie’s interactions with people. They created a great first impression where I came away feeling that I would be well looked after if I were a client of theirs!

Marcel Β· 14 June 2023

Agent replied Β· 13 June 2024

Dear Marcel,we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My husband and I were struggling with finding the right apartment since months, until Arjun helped us find a home. I have had interacted with a lot of agent since past months, but Arjun was very professional and helpful. Not only did he manage to convince the landlord to select our profile, he also was very patient and informative throughout our house hunting. Relationship building is something he is very good at. He accommodated our requirements and situation and helped us with our home search.

Almas Β· 14 June 2023

Agent replied Β· 13 June 2024

Dear Almas, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Arjun, and hope we can help again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Well what can I say, Dexters Kensal Rise & Queens Park Branch, especially Sophie Ling, went above and beyond while helping me purchase a property. Nothing was too much trouble. Sophie went out of her way to accommodate my needs when carrying out viewings and was always at the end of the phone and happy to answer any questions throughout the transaction. Her knowledge was impressive and valuable to my decision making. What a fantastic experience from start to finish. Would highly recommend and will definitely be using Sophie again with future purchases.

Tarun Β· 14 June 2023

Agent replied Β· 13 June 2024

Dear Tarun, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our experience with Dexter's Kensal Rise has been amazing thanks to Nabila. Nabila took the time and effort to find us the property we were looking for and was always willing to go the extra mile to assist with our property hunt. Messages and calls irrespective of the insignificance or importance were responded to in a timely manner with due diligence and care. We've had to speak to multiple estate agents throughout the last year and a half and none of them have been as dedicated to their job as Nabila.

J Β· 14 June 2023

Agent replied Β· 13 June 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Me and my wife were struggling so much to find a property to rent and kept having bad experiences with estate agents until we found Zamar Beckford. Zamar went above and beyond for us (only lettings consultant who would actually call back when you left a message) and found us a flat which ticked all our boxes. Thank you for your help Zamar!

Jetmir Β· 28 June 2024

Agent replied Β· 27 August 2024

Dear Jetmir, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

4/5

Google

Zamar was great as an estate agent, there was a bit of a communication issue where we were told one thing and then had word from the manager who actually talks to the landlord who told us another thing. Made it a bit difficult to plan with different responses. Outside of that it was a very seamless experience created by Zamar who was always willing to provide us with a good understanding of the property.

Jude Β· 17 October 2023

Agent replied Β· 13 June 2024

Dear Jude, We really appreciate you taking the time to leave such lovely comments about Zamar. They will be so pleased to read your 4 star review. Please do not hesitate to contact the Kensal Rise team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Gareth Parry was a pleasure to work with. He was very friendly, quick to respond, and always explained everything clearly and in detail. The whole process was smooth and stress-free thanks to his helpful and professional approach. I really appreciated his support with all the documents and would highly recommend him!

КолСсник · 20 December 2025

5/5

Google

James was very professional and was very easy to talk to over the phone in trying to help in finding the right property for me.even though I haven't met James in person, talking to him over the Phone- I felt as I have met him in person.Good luck for the future James and keep up the good work and your good communication skills that you have. All the best. Karen Moore

Karen Β· 26 May 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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