Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleNice state agent and good professionals that help you to find the property that best suits your needs. I highly recommend Alex Rolls to help you with your search.
Inma · 15 June 2018
Agent replied · 13 June 2024
Dear Inma, Thank you very much for your great review regarding our Kensington High Street Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleMatt was really helpful and although I've decided to stay in the flat I'm in at the moment I will definitely use Dexters when I'm ready to move.
Eve · 15 June 2018
Agent replied · 13 June 2024
Dear Eve, We are delighted to read that our Kensington High Street Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 1/5
GoogleWhy say open today and close At 20.00 ??? I arrive here and is close !!! Make sure your time on Google match !!! Orrible service orrible customer service
Alin · 16 October 2025
★★★★★ 5/5
GoogleYasmine was so efficient and an absolute pleasure as always! Thank you, Shelley
Shelley · 16 April 2022
Agent replied · 13 June 2024
Dear Shelley, It’s great to hear that you have had a brilliant experience with our Kensington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleThomas was very efficient, professional and responsive in a recent rental search. Highly recommend!PositiveResponsiveness, Professionalism
Alina · 27 August 2021
Agent replied · 13 June 2024
Dear Alina, We are really pleased to read your positive review regarding the service from our Kensington Office. We value feedback from our customers and thank you for taking the time to post this. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWilliam was a great help in sorting out everything to make my move into the new flat possible. Highly recommended.
Piti · 14 June 2020
Agent replied · 13 June 2024
Dear Piti, Thank you for your review regarding your experience with our Kensington High Street Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters have been a pleasure to deal with, especially Tom, he was efficient and proactive!!
Ege · 14 June 2021
Agent replied · 13 June 2024
Dear Ege, Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleIts a very nice experience , Agent Anthony is very efficient and the whole process goes quickly , highly recommend
Yuqi · 15 June 2019
Agent replied · 13 June 2024
Dear Yuqi, Thank you very much for your great review regarding our Kensington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleLiv is very sharp and friendly! She is keen to help where she can!! Will definitely recommend!
Lucie · 14 June 2020
Agent replied · 13 June 2024
Dear Lucie, Thank you for your kind words regarding our Kensington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleDexters are a very reliable and professional company, finding the right flat in London was so hard for me, however Freja made the process so easy, she was very kind and enabled me to find the perfect apartment. I really appreciated the professional work she did. Highly recommended agency!
Irene · 14 June 2020
★★★★★ 5/5
GoogleFreya at Dexters has been extremely helpful and kind. As a student who’s just moving into to London, it can be a stressful and scary process. Freya has done nothing but be supportive throughout, I will definitely be recommending her to friends and family looking for apartments, and I look forward to maybe working with her again in the future.
Jade · 14 June 2021
Agent replied · 13 June 2024
Dear Jade, I was delighted to read the comments in relation to Freya in our Kensington High Street office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI will certainly use dexters in the future again, great customers service also Matt was very attentive to my needs
Kenzo · 15 June 2018
Agent replied · 13 June 2024
Dear Kenzo, I am writing to say thank you for your kind comments about the service you received from our Kensington High Street Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleIt’s a pleasure searching our flat with Kasey. She holds high standard of professionalism. She is very transparent and has good communication that made the process easy and comfortable.
S · 16 April 2024
Agent replied · 13 June 2024
Dear Sheryl, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
Googleefficient staff , matt was awesome!!! Elliot made things very easy for us.In short wonderful experience!!!!
Bhupendra · 15 June 2018
Agent replied · 13 June 2024
Dear Bhupendra, We are delighted to read that our Kensington High Street Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleIn the late afternoon I called this agency to ask for some information about a property, and I spoke with Liv. Despite it was almost closing time she has been extremely responsive to my questions, and in less than half a day she followed up my offer and blocked the property. I’m very grateful to her for her help.
Massimo · 14 June 2020
Agent replied · 13 June 2024
Dear Massimo, I am writing to say thank you for your kind comments about the service you received from our Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have been really well looked after by Lacey. From the start she has worked hard to find me something I like and delivered first class service. She is quick to respond and answers all my questions clearly and with enormous charm. She is a real asset to you.
Rupert · 16 April 2022
Agent replied · 13 June 2024
Dear Rupert, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleSCAM. I travelled 1 hour for a viewing and they cancelled the appointment 15 mins before the viewing. WASTE OF TIME. AVOID.
Benwang · 16 April 2024
Agent replied · 13 June 2024
Dear Benwang, We are sorry to hear that your experience with our Kensington office was not as we would have expected and understand that the Director for the office has tried to contact you to discuss this further. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAlex was extremely helpful and helped me find the perfect flat.
Tanisha · 15 June 2018
Agent replied · 13 June 2024
Dear Tanisha, I am writing to say thank you for your kind comments about the service you received from our Kensington High Street Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleAnthony Fraser was a delight to work with!
Connor · 15 June 2019
Agent replied · 13 June 2024
Dear Connor, We are delighted to read that our Kensington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe saw a property with Anthony which I had requested to see. Unfortunately it didn't meet my expectations but Anthony then was very quick to understand what kind of property I was looking for and did an excellent job in finding one very quickly and organising the viewing right after. Excellent service so far!
Margot · 15 June 2019
Agent replied · 13 June 2024
Dear Margot, We greatly appreciate you putting aside the time to submit a review about our Kensington High Street Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleLiv S. helped us find and secure our perfect next home. She went out of her way to ensure the entire process was smooth and easy. Certainly the best experience we've had with an estate agent and look forward to working with her in the future.PositiveProfessionalism
Jenna · 14 June 2021
Agent replied · 13 June 2024
Dear Jenna, Thank you for your kind words regarding our Kensington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAshley, the branch manager and the team were so helpful. They understood exactly what I was looking for and guided me through the letting process which made everything so simple!
Eve · 16 April 2022
Agent replied · 13 June 2024
Dear Eve, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI've been looking for an estate agents for ages that aren't too pushy, having viewed a few properties with Matt he is really charming, although I'm not going to move just yet when I'm ready I'll definitely come back to Dexters.
Lilleth · 15 June 2018
Agent replied · 13 June 2024
Dear Lilleth, Thank you for your review regarding your experience with our Kensington High Street Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleDexters High Street Kensigton office assisted me in securing a residential lease. Very professional and friendly service received from William Fowler.
I highly recommend this estate agent and would seek their services again in the future.
Mario · 14 June 2020
Agent replied · 13 June 2024
Dear Mario, Thank you very much for your great review regarding our Kensington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
