Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had the pleasure of dealing with Harry Lockie- Steele while renting my property. Not only was he highly efficient and available whenever I needed to speak to him, he also managed to rent my property, to excellent tenants, in a matter of days. He also personally purchased a couple of things that the flat needed (smoke alarms and co2 detector) because i was very busy at the time. I also engaged him to rent out the property of a family member…..she had been having trouble with her previous agents and Harry managed to rent their property in even shorter time, again to an excellent tenant. I would not hesitate in recommending Harry and Dexters (which I’ve done to friends and family) and Harry and their team made what was a potential painful process turn into a totally painless one.
Faizan · 16 April 2024
Agent replied · 13 June 2024
Dear Faizan, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Harry. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleAs a student it was really hard to find a flat that was in a good condition and within my budget and my preferred location, but Liv was able to find a few possible great options for me, and gave me detailed information about each place including a videos since I was abroad at the time. She was of great help, thank you very much.
Emily · 14 June 2020
Agent replied · 13 June 2024
Dear Emily, Thank you so much for the fantastic feedback, the team at Kensington High Street are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleLeo helped us through our tenancy. Allowed us to view two properties twice in one day which we eventually moved into one of them. We have been happy with our service.
Sabiya and the management team have been very helpful too, arranging for different flat management needs.
Joe · 16 July 2025
Agent replied · 16 April 2026
Dear Joe, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleHad a good experience with these guys. Being from abroad, i needed all the support to rent an apart in London. And got it from them. Thank you
Dragos · 16 January 2026
Agent replied · 16 April 2026
Dear Dragos, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleFarouk helped me find the perfect apartment for me. Despite some delays on my end he was very patient throughout the entire process and helped me through every step. He was an amazing agent throughout everything and would highly recommend him to help you with your search
Aviyam · 16 July 2025
Agent replied · 16 April 2026
Dear Aviyam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleFreja is an excellent agent, hard working and patient. I like that every time I call, she was always there to answer my questions as well as updating me about the flat that I'm interesting to rent. I highly recommend working with her. I like her positive attitude and indeed her smile makes it easy to move out :)
Claudia · 14 June 2020
Agent replied · 13 June 2024
Dear Claudia, We are really pleased to read your positive review regarding the service from our Kensington Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI’ve had a lovely experience with Isobel Gipps. She is very attentive and is the only real estate agent I’ve come across who actually makes an effort to understand what her client is looking for and listens to the feedback after a viewing to ensure she recommends a ‘better fit’ next time. She is friendly, yet professional and an absolute delight to work with! I’m very grateful for her help in my search.
Rati · 16 April 2024
Agent replied · 13 June 2024
Dear Rati, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleMy daughter just rented her flat from Dexters in London and they have been fantastic from the beginning of the journey right through to the end. Dealt with everything promptly and efficiently . We worked with Lacey and Yasmin and both were so brilliant. Highly recommend. Thanks ladies 😊
Laura · 16 April 2022
Agent replied · 13 June 2024
Dear Laura, thank you for your 5* review. We are thrilled to read that you have had a brilliant experience with our Kensington office and wish your daughter the best in her new home. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWorked with Harry here to look at flats - great, personal service, kept me updated on many good options in the area. Very professional!
Anton · 16 April 2024
Agent replied · 13 June 2024
Dear Anton, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.
★★★★★ 5/5
GoogleI had such a wonderful experience with this office. The whole team were so friendly and helpful! A special thank you to Ashley who went above and beyond to make sure I found exactly what I wanted and made the process as easy and seamless as possible for me.PositiveResponsiveness, Quality, Professionalism, Value
Tatiana · 14 June 2021
Agent replied · 13 June 2024
Dear Tatiana, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleTom was extremely communicative and easy to reach to answer any of our questions at all times. He was thorough and professional and great to work with. He kept us apprised about available appointments and always let us know as soon as a new one came on the market.PositiveResponsiveness, Quality, Professionalism, Value
Jil · 14 June 2021
Agent replied · 13 June 2024
Dear Jil, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI cannot recommend Dexters Ken High St. enough, to anyone looking to rent in this neighbourhood. They've been amazing, especially Liv! She was respectful, understood my requirements, didn't bombard me and gave me the space and time to think over options. Highly highly recommend!!! Good luck!!PositiveResponsiveness, Quality, Professionalism, Value
Shweta · 14 June 2021
Agent replied · 13 June 2024
Dear Shweta, I was delighted to read the comments in relation to our Kensington High Street office and
will ensure that these are passed on to the team. Our teams work very hard on
behalf of our clients and customers and it makes it all the more rewarding when we
receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer
Relations Team
★★★★★ 5/5
GoogleReceived excellent service from this office! A special Thank You to Ashley who helped guide me through the process. Always friendly, but also he provided professional informative replies to our many queries and always so promptly...no chasing!! Which sadly has not always been our experience with Estate Agents. ⭐⭐⭐⭐⭐
Kathy · 16 April 2021
Agent replied · 13 June 2024
Dear Kathy, Thank you for taking the time in providing such lovely comments about Ashley in our Kensington office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleReceived excellent and super professional experience from the property management team especially George Bromage,
Property Manager who completely fixed every issue I had in the most smoothest and fastest way possible. Very reliable!!
Catherine · 16 April 2023
Agent replied · 13 June 2024
Dear Catherine, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleKasey Lam was so great and kind! I had a really positive experience viewing with her.
Kelsey · 16 April 2024
Agent replied · 13 June 2024
Dear Kelsey, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWilliam Fowler went above and beyond during my property search in London. He took me to see fantastic properties exactly in line with what I was looking for, took a huge amount of the hassle out of the house hunt and was very quick at communicating throughout. Highly recommend for anyone searching!
Olivia · 15 June 2019
Agent replied · 13 June 2024
Dear Olivia, Thank you very much for your great review regarding our Kensington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleLovely experience - Zak was an absolute star, great energy and very responsive.
Masha · 16 April 2024
Agent replied · 13 June 2024
Dear Maša , Thank you for your kind comments regarding Zak and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAsta was incredibly helpful and professional throughout the whole rental process. Great communication made the rent very simple. Really recommend using Dexters when looking for a new property.
Iain · 16 April 2023
Agent replied · 13 June 2024
Dear Iain, Thank you for taking the time to leave such a great
review, your comments are really appreciated and we are delighted
you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleEfficient, professional and friendly agency. Liv is very knowledgable of the portfolio and answered all of my enquiries in a timely manner. She delivered her work with such pace and quality that I had full confidence every step of the way. Highly recommend!
Iana · 16 April 2021
Agent replied · 13 June 2024
Dear Iana, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHighly recommend Liv. She’s absolutely fantastic, showed me only relevant properties that fit my requirements. She really took her time to understand what I was looking for, was attentive and could answer all my Annoying millions of questions which made this whole process easy and fun
Nina · 14 June 2020
Agent replied · 13 June 2024
Dear Nina, Thank you for taking the time in providing such lovely comments about Liv in our Kensington High Street office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI have been helped by Freja who has been very professional. She answered to my requests very quickly and has always been attentive to any of my demands. I would recommend this agency to anyone seeking for quality and effectiveness.PositiveProfessionalism
Alexandra · 14 June 2021
Agent replied · 13 June 2024
Dear Alexandra, I was delighted to read the comments in relation to our Kensington High Street office and
will ensure that these are passed on to the team. Our teams work very hard on
behalf of our clients and customers and it makes it all the more rewarding when we
receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer
Relations Team
★★★★★ 5/5
GoogleI rented my flat through Dexters last year, they have been extremely helpful with any queries that I have. Lacey has been my point of contact, and has helped me throughout so thank you.
Marcus · 16 April 2022
Agent replied · 13 June 2024
Dear Marcus, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe experience I had with Dexters and especially with Freja was great! She helped me find a nice flat and have everything sorted in a incredibility short period. Everything was incredibly smooth. Thank you for the amazing service!PositiveProfessionalism
Haoming · 14 June 2021
Agent replied · 13 June 2024
Dear Haoming, Thank you for your kind words about Freja in our Kensington office. We are delighted we have achieved our aim of delivering a five star service and I'd like to thank you for taking the time to provide us with such positive feedback. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleThank you very much to Freja for the fantastic property and customer service! I saw lots of properties and agents but that was definitely the best experience. Freja is very professional and caring and always puts customer needs first. I recommend her highly. Alexis
Alexis · 15 June 2019
Agent replied · 13 June 2024
Dear Alexis, Having read your review, we would like thank you for your feedback about our Kensington Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
