Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

550 reviews across 1 platform

144-146 Old Brompton Road, London, SW7 4NR

Dexters's office in London, at 144-146 Old Brompton Road, is rated 4.8 out of 5 across 550 reviews on 1 platform, including 550 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

550

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

5 Star service! Definitely recommend Dexters and Harry! Second year renting with them. Harry helped us find the exact flat we want every year! Very patient, professional and efficient on helping! Highly recommend Harry to everyone for renting!

Alice · 20 June 2021

Agent replied · 19 June 2024

Dear Alice, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Tristan and the team at South Ken/Knightsbridge Sales offered exceptional service over and above what I would expect from an Estate Agent. Would highly recommend to any vendors or purchasorsPositiveQuality, Professionalism

Simone · 20 June 2022

Agent replied · 19 June 2024

Dear Simone, thank you for your kind words regarding Tristan in our South Kensington & Knightsbridge office. We really appreciate you taking the time to leave a review and hope that we can be of assistance in the future. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Dextors have been supremely professional and helpful in managing my new flat search. In particular, Michael Odish was very friendly, organised and clear about the pro’s and cons after each viewing.

Riz · 20 June 2022

Agent replied · 19 June 2024

Dear Riz, It’s great to hear that you have had a brilliant experience with our South Kensington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Agent Frankey was kind, and very quick at response, very helpful. Helped me to find an apartment within 2 days.

Josh · 20 June 2023

Agent replied · 19 June 2024

Dear Josh, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Steff is a good negotiator.

Jingsheng · 9 August 2025

5/5

Google

Atdhe has been very helpful in my search for a flat and has made ir an enjoyable experience.

Kalyna · 25 July 2023

Agent replied · 19 June 2024

Dear Kelyna, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ajay was extremely helpful and professional in our process of trying to find a property, I highly recommend him as an agent if you’re looking for a property 👍🏽PositiveProfessionalism

Pedram · 20 June 2022

Agent replied · 19 June 2024

Dear Pedram, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

During our property search, Candy went above and beyond in finding us a property. Not only was she easy to speak to, she always responded in a professional and timely manner! Thank you again.PositiveResponsiveness, Professionalism

Liam · 20 June 2021

Agent replied · 19 June 2024

Dear Liam. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

I’ve been dealing with Rebecca Rooney at DEXTERS South Ken letting office. She was very efficient in finding someone to rent my flat. She has been a joy to work with. Very professional, helpful and enthusiastic! Thank you Rebecca!

Anne · 20 June 2020

Agent replied · 19 June 2024

Dear Anne, Thank you for taking the time to write a review about the great service you received from our South Kensington Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Moving flats can be hard and daunting. Our experience with Dexters was a welcomed relief. We worked with agent, Rezarta Muciqi, and found the process very easy and straightforward. She had a good sense of our needs and we are so overjoyed with the flat she helped us secure. She kept in close contact, was quick in her correspondence and the process was easily wrapped up. I’d be happy to work with Dexters or Rezarta again.

Sara · 20 June 2022

Agent replied · 19 June 2024

Dear Sara, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Candy has been amazing at handling my home purchase. She has always been responsive and helpful and I would highly recommend her services to anyone looking to buy/sell a home with Dexters.PositiveResponsiveness, Quality, Professionalism

Nadir · 20 June 2021

Agent replied · 19 June 2024

Dear Nadir, I was delighted to read the comments in relation to our South Kensington & Knightsbridge office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I had a brilliant experience when viewing with Rebecca at this branch today! She listened, had excellent knowledge and was extremely easy to talk to! I recommend viewing with her if visiting this branch. Thanks Rebecca and dexters!

Terri · 20 June 2020

Agent replied · 19 June 2024

Dear Terri, Thank you for your review regarding your experience with our South Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Teagan has been a great and efficient help in the management of my apartment - she’s on the ball and gets things done, traits which provide great assurance and which are important factors in having a pleasant letting experience here in London!

Maisie · 21 June 2018

Agent replied · 19 June 2024

Dear Maisie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our South Kensington Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Had a wonderful experience with Megan (lettings agent). Did not eventually proceed with Dexter's (due to dream property being listed with another agent), but I had a very pleasant experience. Megan was friendlier and more helpful than any other agent I dealt with.

Jonathan · 21 June 2017

Agent replied · 19 June 2024

Dear Jonathan, We are delighted to read that our South Kensington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Daisy has been extremely helpful in the process so far, very quick responses and happy to help!

Abby · 20 June 2023

Agent replied · 19 June 2024

Dear Abby, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have contacted multiple real estate agenecies and Beth was the only agent that genuinely wanted to help me rent an apartment of my dreams. It took us a week from first viewing to signing the contract.

Jakub · 20 June 2020

Agent replied · 19 June 2024

Dear Jakub, We are really pleased to read your positive review regarding the service from our South Kensington Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Charlie has been very helpful and professional in helping my friends and I find our ideal property and guiding us through the whole admin process. This has saved us a great deal of trouble because things went very smoothly. Definitely recommend Dexter.

Husheng · 21 June 2017

Agent replied · 19 June 2024

Dear Husheng, Thank you for your review regarding your experience with our South Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Ella and Adam have been amazing, very efficient, professional and supportive with the entire process.

Raïssa · 2 September 2025

Agent replied · 9 September 2025

Dear Raïssa, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Harry was amazing he really knew how to find us what we were looking for and was a pleasure to work with. Can’t recommend enough.PositiveQuality, Professionalism

Emma · 20 June 2022

Agent replied · 19 June 2024

Dear Emma, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

My experience with Dexters has been amazing Candy has been outstanding always doing above and beyond what is required definitely would highly recommendPositiveResponsiveness, Quality, Professionalism, Value

Guy · 20 June 2022

Agent replied · 19 June 2024

Dear Guy, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Candy was diligent in answering questions I had about the properties she showed me and was efficient and provided me with a range of suitable options. Very informative process and proactive agent.

Chas · 20 June 2021

Agent replied · 19 June 2024

Dear Chas, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Given all of the restrictions and challenges brought on by the C19 pandemic, i was hugely impressed by the tenancity , dilligence and pure hardwork that was evident through my dealings with Ms C Foy. She literally went out of her way to assist and support me in my property search . I can only recommend this firm for choosing such impressive , exlemplary staff like Candice Foy ! Big thumbs up from me, Investment Landlord - Able.PositiveResponsiveness, Quality, Professionalism, Value

Ayb · 20 June 2021

Agent replied · 19 June 2024

Dear Ayb, Thank you for your kind words regarding our South Kensington office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Mid pandemic move? A breeze! I was very lucky to work with Harry on my move, and everything was done in the absolute record time of 6 days - only 5 days after viewing the apartment!!! If you're an expat with good credit / a good job elsewhere, you really want to work with an agent that will represent you properly to the landlord. Dexters did that for me - other agencies told me I'd need a guarantor, which shouldn't be the case with a good job and solid credit. It was an absolute pleasure working with Harry - try to get a viewing with him. He is very personable, straight forward, super knowledgable and responds to everything quickly - even manic last minute requests were accommodated. On a separate note, I enjoyed working with someone who is very professional but still has some banter and made my mid pandemic move the most pleasant one yet.

Kristin · 20 June 2021

Agent replied · 19 June 2024

Dear Kristin, We are delighted that you took the time to leave such a fantastic review which the Harry and the team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Tom Hood is professional, responsive and a pleasure to work with and makes the relationship with Dexters work to the extent that should Tom move on, I’ll move with him! Thank you Tom. Thank you Dexters.

Kash · 20 June 2020

Agent replied · 19 June 2024

Dear Kash, We greatly appreciate you putting aside the time to submit a review about our South Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

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Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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