Trusted Agent profile · London
★★★★★
560 reviews across 1 platform
144-146 Old Brompton Road, London, SW7 4NR
Dexters's office in London, at 144-146 Old Brompton Road, is rated 4.8 out of 5 across 560 reviews on 1 platform, including 560 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleDaisy was super helpful and attentive, giving us great advice and keeping us up to date in our property search. She answered questions quickly and gave us many property suggestions, tailored perfectly to what we were looking for!
Dear Eliza, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSamuel Jahson was very kind and helped out a lot with my requirements. Great service overall!
Dear Denis, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma
5/5
GoogleExcellent Work by Elliott and Thomas in sourcing and finalising the new tenancy with no rental gap. All efficiently handled and smooth transition between tenancies. …
Dear Ahsan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleShout out to Remi in sales for his excellent work and tiresome effort! Top notch
Dear George, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleElliot has been the best agent we ever dealt with (we have been searching property for months). He has been very professional, efficient, fair, trustful and achieving what he promised promptly. Either as a tenant or landlord, buyer or seller, I would only recommend Elliot T. Honestly he is BEST agent in London :)PositiveProfessionalism
Dear Aurélie, We are delighted that you took the time to leave such a fantastic review which the South Kensington team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleTeagan is a great property manager, we are a contractor for Dexters and Teagan always ensures that everything goes smoothly for her tenants, always following up on jobs and issues and she responds to them and us almost instantly in order to ensure that her tenants are never left without an essential appliance for longer than absolutely necessary. A credit to Dexters.
Dear Tim, We are delighted to read that our South Kensington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
GoogleWorked with Georgie - she was great! Very helpful and knew the area very well.
Dear Alexandra, Thank you for your kind comments regarding Georgie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
5/5
GoogleThomas Russell at Dexters was extremely helpful, professional and communicative throughout the whole process. Made everything smooth and stress-free. Highly recommend!
Dear Elian, Thank you for your kind comments regarding Thomas and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
5/5
GoogleSam was very helpful and patient during my view, he gave me all necessary information regarding the flats.
Dear Baz, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team
5/5
GoogleAmazing support from the Dexter team and especifically from Thomas in our flat search - highly recommend
Dear Catarina, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleDexter has been super helpful finding me a studio from me being remote. Specifically Bryan has been super accommodating in terms of my time zone difference and tries to help as much as possible in securing the best valued place. I highly recommend working with them and especially Bryan.PositiveResponsiveness, Quality, Professionalism
Dear Mingyou, Thank you for taking the time to leave such great feedback regarding your experience with Bryan and our South Kensington office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleI met Charles who showed me 3 properties. During my search Charles was the most professional and knowledgable lettings expert I have met. Highly recommended
Dear Ferenc, Thank you for your kind comments regarding Charles and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.
1/5
GoogleI had a terrible renting experience with Dexters. The apartment was not given cleaned (breaching the contract) with many repair issues which took weeks to fix. I spent lot of time and my own money for all the issues and I was completely misled to about the compensation I would get (which turned out to be nothing)!! They do not reply often for the complaint procedure either. They don't care about renters at all - just the landlords. DO NOT use this agency!!!
Dear Avishi, I am sorry to read your 1 star review and that you are still unhappy. I understand the office have tried to assist you by putting you in touch to speak directly to the landlord. Kind regards, Asma Chughtai, Customer Relations
5/5
GoogleThe team were absolutely fantastic at selling my flat recently in Redcliffe Square and I can highly recommend them all but especially Manon Dechy who worked incredibly hard and was fun to deal with
Dear Perdi, Thank you for your great 5 star review, and mentioning your experience with Manon in our South Kensington office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleMy experience with Dexter has been excellent, best around
Dear Olly, Thank you for taking the time to rate your service with our Kensington & Knightsbridge office. Kind regards, Asma
5/5
GoogleLauren Armstrong has been great in taking care of an issue at our property and when I needed further information she quickly found what was needed and forwarded the responses asap. She is efficient and phoned to remind me of an appointment in a few days time. Been a great experience working with her.
Dear Mary, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our South Kensington Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleHi, I had an excellent experience with Dexters. I now understand why my brother chose to sell his flat with them last month. Very helpful, timely responses and offered loads of useful guidance on the markets. Thanks Michael. NagaPositiveResponsiveness, Quality, Professionalism, Value
Dear Naga, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleSteff and Joe provided a great service selling our flat.
Dear Jack, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleDespite the awful market conditions, I found a place quickly and at a great price (for the circumstances). Daisy has been incredibly helpful throughout all the stages of the letting application process
Dear Matteo, Thank you for your review, and mentioning your experience with Daisy in our South Kensington office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAdonia is really great and diligent! She responded quickly and intensively communicated with me compared to other property agency. Also she showed me many options which would be suitable for me. Thanks.
Dear Yuki, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWould choose Dexters again. They have been fantastic from the start - accurately priced the property, visited the property before starting viewings and once under offer took as much as possible out of my hands to keep things moving forward. Percy and Manon persistently made sure that the transaction progressed as smoothly and quickly as possible. It was a real pleasure working with Dexters and the sale wouldn’t have been made possible without them. Honest, transparent, proactive and professional. The whole team very much over delivered and I hope to work with them again.
Dear Nicholas, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRia is absolutely wonderful to work with. It’s like having a very decent friend on the “inside” that is working for you. She really care about her clients in addition to her unbeatable efficiency and dedication. Highly recommend working with Ria (Dexters)
Dear Mohamed, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters is the go-to london property agent. I was a tenant for three years and absolutely enjoyed the smooth experience. My property manager Louis is always super helpful.
Dear Wuyang, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters is the go-to london property agent. I was a tenant for three years and absolutely enjoyed the smooth experience. My property manager Louis is always super helpful.
Dear Wuyang, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
