Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

550 reviews across 1 platform

144-146 Old Brompton Road, London, SW7 4NR

Dexters's office in London, at 144-146 Old Brompton Road, is rated 4.8 out of 5 across 550 reviews on 1 platform, including 550 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

550

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We had a really great experience with Dexters, and especially with Tiger, who made the whole rental process smooth and stress-free for us. From the very beginning, Tiger was incredibly responsive, proactive, and on top of everything. He explained each step clearly, kept us updated throughout, and made what can often be a stressful process feel straightforward and well-managed. Nothing felt confusing or delayed, he was always quick to reply and happy to clarify any questions we had. We truly appreciated how easy he made everything, and we would definitely recommend Tiger to anyone looking for help with renting. A professional, efficient, and genuinely helpful agent.

Sabrina · 17 February 2026

Agent replied · 17 April 2026

Dear Sabrina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tiger. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Working with Dexters was fantastic. I worked with Jack who was incredibly helpful, attentive, and trustworthy. He really listened to my criteria and was there to support me 24/7. He made what could have been a very stressful process smooth and manageable. I truly appreciated his guidance, responsiveness, and professionalism throughout. Highly recommend!

Ipek · 17 February 2026

Agent replied · 17 April 2026

Dear Ipek, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

The experience with Dexters was great. Jack is very responsive to my questions. Our communication was smooth and the property met my needs well. Also Tiger kindly stayed quite late at the office for me to pick up the keys. The group is very nice and professional.

Lilly · 3 April 2026

Agent replied · 17 April 2026

Dear Lilly, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I couldn’t be happier with the service from Dexters. The team has a fantastic attitude, stays proactive with regular updates, and proactively recommends great properties that match my needs. The whole process has been highly efficient and stress-free. A huge thank you to Jack for his exceptional support throughout, he’s been attentive, responsive, and incredibly helpful every step of the way. I highly recommend Dexters and will definitely come back for future property needs!

7 · 14 April 2026

5/5

Google

Dexters and the whole team there were amazing in helping me find a flat/studio. Everyone was willing to help, answer all questions, and even fit in a couple viewings in a single day. In particular Adam Day helped me with find exactly what I needed and directly contributed the smoothest rental process, from steps A to Z. Adam and the team are experts and true professionals. Thank you.

Karim · 19 August 2025

Agent replied · 9 September 2025

Dear Karim, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Working with Joe to purchase our property (after many months of unsuccessfully trying with other agents) was a dream. He is proactive, pragmatic, extremely dedicated (working outside hours, responsive when on holiday) and ultimately demonstrates a hunger to get the transaction over the line. The most frustrating part of buying a property in London is the matters which are outside of the parties’ control. However, Joe still made sure to always proactively keep us up to date. This inspires great confidence and equally injects momentum in concluding the transaction quickly. Ultimately, if there were 6 stars available on this review - Joe would have gotten all six.

Alex · 8 January 2025

Agent replied · 22 January 2025

Dear Alex, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joe. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

I was supported during my apartment search from Jack S and his support has been really fantastic! Even if we didn't get to select any of the apartments with him, Jack has been capable to show us many properties in line with our parameters …

Marcello · 17 January 2026

Agent replied · 17 April 2026

Dear Marcello, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jack. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Tiger has been extremely helpful but also very nice in my search. Very easy to get along and kept my requirements in mind when searching. While I didn’t get a house in end for personal matters, I hope in the future I do and with him!

Pablo · 17 December 2025

Agent replied · 17 April 2026

Dear Pablo, Thank you for taking the time to leave a wonderful 5 star Google review. Tiger will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Selling a property in England is not straightforward. Example: a buyer can pull out of a transaction 2 seconds before ‘exchange’ for no reason whatsoever. Consequently, one has to rely on one’s real estate agent. My real estate agent was Dexter’s Joe Edwardson and he did a truly outstanding job in bringing both buyer and seller together - with completion of the sale just before Christmas (while being on holiday during the last week).

Jurgen · 23 December 2024

Agent replied · 30 December 2024

Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

4/5

Google

Ismail was really great in helping my flatmate and I find a flat to rent. The very first viewing he showed me 2 flats which were exactly what I was looking for, 1 of which we will be moving into. Other agents I’d dealt with before had often completely disregarded what my needs and preferences were. He also responded to queries promptly and helped guide me throughout the process. Can highly recommend Ismail as an agent, he was trustworthy and reliable. Only negative comment I have to say (which wasn’t Ismail’s fault) is that even after we’d signed the contract and had paid the landlord 6 months rent upfront, the landlord didn’t sign the contract for several weeks and then decided to change the length of the contract to 1 year from the previously agreed 2 years and it was clear that this was non negotiable. This was a quite off putting given that we had signed and paid 6 months rent upfront and we both thought the agreement had been totally finalised and signed by both parties. We also would not have had time to start our search again if we’re weren’t willing to drop down to 1 year which made us very vulnerable.

Alexander · 23 September 2024

Agent replied · 23 October 2024

Dear Alex, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

5/5

Google

Great estate agent, they actually care and help you through the process. I worked with Joe and Henry, both of whom were brilliant.

Isabella · 17 February 2026

Agent replied · 17 April 2026

Dear Isabella, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Kristina is an outstanding real estate agent! Her strong commitment, excellent follow-up, and remarkable reactivity made the whole process smooth and stress-free. She was always available to answer my questions and ensured everything was handled efficiently. I highly recommend her services!

Myriam · 2 September 2025

Agent replied · 9 September 2025

Dear Myriam, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I’ve just rented a flat through Dexters and Tiger was a great help throughout. Really made the process easy and smooth.

Camila · 17 February 2026

Agent replied · 17 April 2026

Dear Camila, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

GREAT service from Dexters so far. My letting process has been great and couldn’t be more grateful for Izzy who helped me secure such a great flat at a reasonable price, and made the entire process so smooth. Don’t have great experience with real estate agencies in London but this has been simple and hassle free and my requests as a tenant have been met and included in my contract (which given the amount of leverage landlords have in London is worth pointing out)! Thank you Izzy and Dexter’s

Silvina · 22 December 2023

Agent replied · 19 June 2024

Dear Silvina, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

All the staff were amazing especially Tiger,Connor,Thomas and Kristina all very Professional and very helpful. Thanks again 🙏 …

S · 17 February 2026

Agent replied · 17 April 2026

Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our South Kensington & Knightsbridge office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Ismail was incredibly professional, knowledgeable, and attentive throughout the entire process. He took the time to understand my needs and preferences, and he worked tirelessly to find the perfect home for me. His expertise in the real estate market was evident, and he provided valuable insights and advice that made the buying process smooth and stress-free. I highly recommend Ismail to anyone looking for a dedicated and trustworthy real estate agent.

Yuyang · 22 May 2024

Agent replied · 19 June 2024

Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Fin was fantastic. He was always available and offered great advice when needed.

Richard · 17 March 2026

Agent replied · 17 April 2026

Dear Richard, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Huge thanks to Sam at the South Ken office for helping us find our dream flat! My girlfriend and I just moved in together, in our favourite choice of flat which Sam went above and beyond to secure for us. He really understood our enthusiasm for the style and architecture, and passed this on to the landlord who was really looking for someone who would love the property in a special way. I cannot recommend Dexters enough

Freddie · 22 November 2023

Agent replied · 19 June 2024

Dear Freddie, Thank you for taking the time to leave a wonderful 5 star Google review. Samuel will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A big shout out to Fin who went over and beyond to expedite the process.

Francesca · 17 February 2026

Agent replied · 17 April 2026

Dear Francesca, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

1/5

Google

Amelia was an extremely unprofessional agent. Amelia repeatedly asked for the same documents during the contract-making process, which caused the entire process to be delayed. When I signed the contract, she made no mention of the office being closed and that I would not be able to get the key on the first day of my contract. She only told me after I signed the contract and I had to reschedule my move. I was cooking in the kitchen today and all of a sudden, I saw a man in my house. Turns out that is the staff for gas checking. When I check my phone, I received this message from Amelia “ Hey, some people are coming round now to do the gas safety, hope that’s okay. They have keys just in case :)” On the contract, it clearly said I would be noticed 24 hours beforehand. The guy arrived at 1:05. Amelia sent the message at 12:41. When I complained about it, what she said was “ None of the issues that have occurred I have been able to do anything about. the plumber should have knocked louder, so I’m sorry about that.” Before she gives out the key, she didn’t not try to call me at all.

Kaibing · 20 June 2023

Agent replied · 19 June 2024

Dear Kaibing, I am concerned to read your comments and I am sorry to hear what you have experienced. I have forwarded your comments to the Director of our South Kensington and Knightsbridge office, to be reviewed with the team. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our agent Ms Adonia Vodoan at Dexter's is nothing short of amazing. She went out of her way to prioritize our need and to secure a one bedroom flat at a prime location and a reasonable cost for my daughter in record time. So many flats were visited in a few days time. So many options which Adonia made available to us were provided for our convenience and choice. So patient and persistent at wanting to make a difference and to support. And for this, a big thank you to Dexter's team and to Adonia in specific. We are now hoping to finalize the last stages in the coming couple of days. Again, thank you. I know we couldn't have made it without you.

Rami · 20 June 2023

Agent replied · 19 June 2024

Dear Rami, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our South Kensington & Knighstbridge office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had a great experience with Dexters in finding a flat in London. After we reached out to Dexters for a flat that was already off the market, Frankey Hauxwell has helped us in finding an ideal place for starting off our life in London. Frankey was in frequent contact with us to arrange a viewing and provided us with all relevant information to ensure a smooth move in. Out of all the agencies we work with I would recommend Dexters the most!

Simon · 20 June 2023

Agent replied · 19 June 2024

Dear Simon, It’s great to hear that you have had a brilliant experience with Frankley. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Big thanks to George for all his help, driving me all over South Ken to find a new place to live. Although we found something elsewhere George is by far THE loveliest and funniest estate agent you would hope to meet! Job done well with a smile (even in the heat!) and he knows the short cuts to everywhere - win win! If you're looking for an agent that knows his stuff, doesn't try to oversell, no faff and honest - George is your man. . (I've also been renting with Dexters for a few years and I cannot fault them) Thanks George

Deborah · 20 June 2023

Agent replied · 19 June 2024

Dear Deborah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Over the years I have purchased and sold a number properties but never until now have I considered the service provided by an agent to be deserving of recommendation. Manon Dechy at Dexters South Ken office is the exception that has me writing my first review. Purchasing a probate leasehold has thrown up many problems which the solicitors had to resolve but it was Manon who brought it all together. She supported her client vendor, the executors, while keeping me as purchaser informed of progress. She successfully organised a meeting of interested parties including the freeholder’s representative so that everyone received comfort as to the future of the property. Manon was always available to progress matters whenever they hit a difficulty. Her professionalism and expertise truncated what would otherwise have been a very lengthy process. My sincere thanks to her.

John · 20 June 2023

Agent replied · 19 June 2024

Dear John,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 550 reviews across 1 platform: 550 on Google.

What is Dexters London's rating?

Dexters London is rated 4.8 out of 5 across all 550 reviews, and 4.8 out of 5 on Google from 550 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters London, 144-146 Old Brompton Road, London, SW7 4NR.

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