Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

550 reviews across 1 platform

144-146 Old Brompton Road, London, SW7 4NR

Dexters's office in London, at 144-146 Old Brompton Road, is rated 4.8 out of 5 across 550 reviews on 1 platform, including 550 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

550

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Manon is, quite simply, the very best. Her skill and tact facilitated the sale of my property at very turn. First, she tirelessly familiarized herself with every detail of the transaction and noted every particular. Second, she applied her knowledge and wide experience to secure the best possible results for me. Third, she kept me excellently informed each step of the way. Finally, she was patient in answering all my questions and performed her duties with discretion, tact, loyalty and personal warmth. She has earned my full trust and highest possible recommendation.

Ludmilla · 20 June 2023

Agent replied · 19 June 2024

Dear Ludmilla, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Daisy was an absolute pleasure to work with - she consistently reached out with new property suggestions, guided my search and immediately understood what I was looking for. Whenever Daisy would send me a property, I knew she would have properly and thoroughly considered all of my needs. She’s quick to respond and will always follow up on your behalf, and is wonderful at facilitating communication between parties. I would definitely recommend Daisy, and would love to work with her again!

Lera · 20 June 2023

Agent replied · 19 June 2024

Dear Lera, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Hugely positive experience with Dexters. Firstly thank you to Harry Stow who helped me find the ideal apartment for myself at the time which I lived in for some years. A great character in the lettings scene who was a true pleasure to work with. Secondly also a special thanks to Chris Lewis who I found to be professional, trustworthy and easy-going to deal with on the property management side. Always prompt and helpful on the very few exchanges I had over my tenancy. Thank you Harry and Chris!

Oliver · 20 June 2023

Agent replied · 19 June 2024

Dear Oliver, It’s great to hear that you have had a brilliant experience with our South Kensington & Knightsbridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Samuel Jahson was very nice and efficient with me and my partner and went above and beyond to help us searching for our apartment. I would like to highlight the fact that we were also based abroad during the search and I want to say that his effort was much appreciated and made this process much easier for us. He has been regularly messaging with relevant choices and always provided pictures and videos of the premises. We also made several virtual viewings when we could not be present in person and he was always available and proactive. Also great attitude. Thank you very much Samuel.

El · 20 June 2023

Agent replied · 19 June 2024

Dear Ele, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

As a buying agent I deal with many estate agents on a regular basis and I found Joe to be professional, knowledgeable and helpful throughput the transaction. Many thanks Joe and I'll be back in touch as soon as I have a new client for your area, Sara (Stacks Property Search and Acquisition)

Sara · 11 November 2024

Agent replied · 11 December 2024

Dear Sara, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

4/5

Google

Very helpful and efficient service provided by Georgina in securing an amazing flat near Gloucester Road. Georgina has been very helpful and engaging throughout the whole onboarding process. I have still put 4 on the whole service, because now that we have moved in, we are experiencing a few issues regarding the actual management of the flat (repairs, etc) but hopefully they will be resolved soon.

Diana · 20 February 2024

Agent replied · 19 June 2024

Dear Diana, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Georgina. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Google

Thanks to Joseph hollinshead for being the best real estate agent as an international student I was a little bit lost, I couldn’t find a flat in central London, but Joseph found the perfect flat and he made the process so smooth and easy !! Thank you Joseph !!

Douaa · 20 November 2024

Agent replied · 11 December 2024

Dear Douaa, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I highly recommend Cyntia to anyone looking for a reliable agent at Dexters. We had a fantastic experience with her throughout the rental process. It was a competitive situation, but she went above and beyond, advocating for us to secure the flat that we wanted. Additionally, she was always available for our questions and very flexible, which made the process smoother for us.

Coraline · 21 March 2024

Agent replied · 19 June 2024

Dear Coraline, Thank you for your kind comments regarding Cyntia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Remi Richards was absolutely brilliant in helping me find a buyer and closing the transaction. He was on top of all the detail and the various moving parts, and his input and advice was instrumental in guiding the transaction to successful conclusion. I would strongly recommend Remi to anyone.

Rahan · 11 November 2024

Agent replied · 11 December 2024

Dear Rahan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Cyntia was a pleasure to work with-she was diligent in forwarding new properties and always had backup properties to suggest offhand. She truly listened to our requirements and was kind enough to shuttle us in her car to the viewings. She is truly an asset to Dexter’s and I will recommend her as an agent moving forward

Noelle · 20 May 2024

Agent replied · 19 June 2024

Dear Noelle, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Thomas was very helpful.

Tao · 17 February 2026

Agent replied · 17 April 2026

Dear Tao Tao, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

The management team helped me fixed all the issues with the rented property before Christmas. Special thanks to Kaitlyn Watson. Very helpful. She dedicated four months to help me liaise with the landlord to have the faulty heater and extractor fan in the flat replaced. I know it must be extremely difficult and time consuming to deal with so many requests from all the tenants. And I feel very sorry for having to bombard her with emails and calls. I’m truly thankful that she helped me sort this out so I don’t have to worry about it for Christmas.

Y · 20 June 2022

Agent replied · 19 June 2024

It’s great to hear that you have had a brilliant experience with our South Kensington & Knightsbridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Manon Derchy has been of tremendous help in our adventure to buy a property in central London. She is always available when needed, whether for viewings or calls to get extra pieces of information. She helped a lot with the synchronisation of the multiple third parties involved throughout the inquiries needed for the transaction, and is always keen on chasing people to help getting things move along.

Antoine · 20 June 2023

Agent replied · 19 June 2024

Dear Antoine, Our teams work really hard to deliver a great service and to receive such positive feedback will be really appreciated by Manon. Thank you so much for posting your views. Kind regards Asma Chughtai Head of Customer Relations

5/5

Google

Manon is an amazing agent. From our very first showing, to the entire six month long journey to the exchange, she was there with us on every step along what proved to be a stressful but successful journey. We couldn’t have done it without her! She was always available, not only to answer any question we had, but also relentlessly pushing the process to a successful execution.

SOPHIA · 20 June 2023

Agent replied · 19 June 2024

Dear Sophia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Samuel is the best real estate agent in London I know. He has found the perfect flat for me from the first attempt. The entire process was very speedy, effective and smooth. He is highly professional and also agreeable. He earns my highest recommendation.

Raphaël · 2 October 2024

Agent replied · 23 October 2024

Dear Raphaë , Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Dexters managed to find a market context buyer in what is one of the toughest property markets in the last decades within 3 weeks of onboarding. The service from Joe and the team was fantastic, feedback was constantly flowing back and I felt like my interest was always protected. Would highly recommend Dexter’s.

Patrick · 21 March 2024

Agent replied · 19 June 2024

Dear Patrick, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Finlay and Joe were very helpful and fast to respond to messages within the exchange process. Recommended really helpful and professional solicitors that helped move things along the way.

Chatchan · 17 February 2026

5/5

Google

What words can I use ? Exceptional ? Wonderful ? Amazing ? Outstanding ? Beyond my expectations ? I’m really grateful. I had a beautiful experience, being helped by Branimir who is of the most professional human being that I ever met in the real estate market. He made the process so smooth, and easy especially during this hard time. Always reactive, and will advice you in the best way possible, which I really appreciate. I cannot speak highly enough by the service provided my him. The whole Dexters team in this area has a really prompt and friendly service. 100% recommended.PositiveResponsiveness, Quality, Professionalism, Value

Olivia · 20 June 2021

Agent replied · 19 June 2024

Dear Gold Lion, It’s great to hear that you have had a brilliant experience with our South Kensington & Knightsbridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

1/5

Google

I've had an extremely unsatisfactory experience. The noise issue, which has persisted for two weeks, is significantly affecting our sleep and overall well-being. Regrettably, Dexters continues to assert that it is not their responsibility to address this matter. There was no solution for any problems we met and the team was really inefficient. Never rent from Dexters.

JIAYING · 22 November 2023

Agent replied · 19 June 2024

Dear JIAYING, Thank you for your review although I am disappointed to hear your experience with our South Kensington and Knightsbridge office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@dexters.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma Chughtai, Customer Relations

5/5

Google

Remi has been great in helping me finding my new flat. Since day 1 to completion, he has always showed a high standard of professionalism, being attentive and responsive to every requests I had. It was a very smooth experience overall.

Alberto · 23 September 2024

Agent replied · 23 October 2024

Dear Alberto, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Sam was excellent! He seemed to understand me, the property, the market and could remember all the necessary numbers of the top of his head! ! Great guy and I love the property! Thank you 🙏 …

Joanna · 20 November 2024

Agent replied · 11 December 2024

Dear Joanna, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Rezarta was an amazing, lovely and one of the most patient and professional estate agents that we’ve had the pleasure of working with. She stayed in touch via email and phone calls to see how our property search was going and how she was able to further help us with our search, She always emailed,called,texted me and followed up. I will surely approach her again for our property needs in the future.

Hong · 20 June 2022

Agent replied · 19 June 2024

Thank you for your review, and mentioning your experience with Rezarta in our South Kensington & Knightsbridge office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Adam was very quick to respond to my request and get a viewing scheduled in. I put an offer forward and he helped me negotiate with the landlord quickly to get it accepted. Very pleased with the speed and quality of service.

Phoebe · 10 August 2024

Agent replied · 24 August 2024

Dear Phoebe, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Has been a pleasure working with Dexters on my property search - all offices have been extremely helpful, particularly Georgina Crosbie from the South Ken office who has truly gone above and beyond with helping me find somewhere. I've been pretty fussy on my search and she's been very helpful in accommodating for all the specifics that I've been looking for.

Lidya · 20 June 2023

Agent replied · 19 June 2024

Dear Lidya, It’s great to hear that you have had a brilliant experience with our South Kensington & Knightsbridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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