Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

550 reviews across 1 platform

144-146 Old Brompton Road, London, SW7 4NR

Dexters's office in London, at 144-146 Old Brompton Road, is rated 4.8 out of 5 across 550 reviews on 1 platform, including 550 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

550

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Frankey was very helpful with my search for a place to rent! She negotiated an offer for a studio in Knightsbridge to a great price, and though I ultimately found the place too small (welcome to Knightsbridge), she is still determined to help me in my quest. Thank you so much, Frankey!

Christian · 20 June 2022

Agent replied · 19 June 2024

Dear Christian, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Many thanks to Sam for helping me find a new property to rent. He was very helpful, responsive and accommodative throughout the process. Really grateful for his support. Would definitely recommend working with Sam and Dexters South Ken.

Eleni · 23 September 2023

Agent replied · 19 June 2024

Dear Eleni, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Outstanding service from Joe Edwardson and his team. They demonstrated great attention to detail and provided excellent follow-through. I highly recommend them.

Tony · 10 August 2024

Agent replied · 24 August 2024

Dear Tony, Thank you for your kind comments regarding Joe and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

I want to give my best review to Ismail from Dexter and thank you to all the Dexter team. Ismail has been a brilliant agent, helpful with everything with the best support. Really recommended. Thank you again.

Simone · 23 September 2023

Agent replied · 19 June 2024

Dear Simone, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Even thought I didn’t secure a flat with Samuel, he was extremely professional, knowledgeable and proactive. Couldn’t have asked for a better agent to support me on my property quest, thank you Samuel!

Agata · 22 December 2023

Agent replied · 19 June 2024

Dear Agata, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I just wanted share my positive and refreshing experience with Dexters, and in particular Michael Odish. Friendly yet a professional agent. He understood the wider aspect of the market and imparted some wisdom. It's not just about buying and selling, but the quality conversation. Thanks MichaelPositiveResponsiveness, Quality, Professionalism, Value

Ams · 25 August 2022

Agent replied · 19 June 2024

Dear Ams, thank you for taking the time to leave us a 5* review for Michael in our South Kensington office. We are pleased to read that you have had a positive experience. Kind regards Asma Chughtai Customer Relations Team

1/5

Google

Place is a joke, people working here are all inexperienced and rude

Oliver · 17 December 2025

5/5

Google

We were attend by Thomas Russell to find our flat and he was wonderful. Super helpful, professional and diligent. I highly recommend him and thank him very warmly.

Claudine · 17 December 2025

Agent replied · 17 April 2026

Dear Claudine, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Thomas. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Greatly appreciate the professionalism and work put in by Joe Edwardson and his team in securing the sale of 5A Hollywood Court. Joe displayed total honesty and gave me sound advice and guidance at every stage in achieving this sale.

Varun · 20 June 2023

Agent replied · 19 June 2024

Dear Varun, Thank you for taking the time to rate your service with our South Kensington & Knightsbridge office. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Shernitta is amazing. She provides professional and efficient service. She responds quickly to any issues and keeps me informed very step of the way, with photos and updates. I really appreciate her ability to organise and track what's happening and keep everyone informed. Not only is she good at what she does, you can tell she enjoys her job and the team she works with.

Yasmin · 21 June 2018

Agent replied · 19 June 2024

Dear Yasmin, I am writing to say thank you for your kind comments about the service you received from our South Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Really kind staff especially Kristina, help a lot to find a good property.

Thea · 4 December 2024

Agent replied · 11 December 2024

Dear Thea, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Me and my friends were looking for a flat and wanted to move in within three weeks. Elliot, being our estate agent, had found us a wonderful newly painted three bedroom flat just 12 min walk from our college! He got everything settle down quickly and being really helpful during our moving. Elliot and his team is amazing and we really appreciate their help.

RAN · 21 June 2018

Agent replied · 19 June 2024

Dear Ran, We are delighted to read that our South Kensington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Will was extremely professional throughout the whole process of finding a rental for my friends and I. He was very responsive to our queries and guided us every step of the way. He was also able to show us a variety of houses that fit within our requirements which made the search much easier. Overall, I had a pleasant experience and would highly recommend Will.

Justin · 21 June 2017

Agent replied · 19 June 2024

Dear Justin, we really appreciate you taking the time to post this review. Will will be delighted with your comments. The team always take time to ensure that they are clear on what their customers are looking for and to match the properties to their search. He has clearly demonstrated this and ensured that he is delivering a fantastic service. All the best. Kind regards, Sam Farnan, Customer Relations Team

5/5

Google

Remi Richard was great throughout the whole process of our first property purchase - highly recommend!

Michelle · 9 October 2024

Agent replied · 23 October 2024

Dear Michelle, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Excellent Work by Elliott and Thomas in sourcing and finalising the new tenancy with no rental gap. All efficiently handled and smooth transition between tenancies. …

Ahsan · 17 December 2025

Agent replied · 17 April 2026

Dear Ahsan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I really appreciated the way Frankey assisted me throughout the whole process of renting a home. I can say that by far Frankey was the most diligently working agent that I have ever met during my house search.

Azra · 20 June 2023

Agent replied · 19 June 2024

Dear Azra, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Daisy was super helpful and attentive, giving us great advice and keeping us up to date in our property search. She answered questions quickly and gave us many property suggestions, tailored perfectly to what we were looking for!

Eliza · 20 June 2023

Agent replied · 19 June 2024

Dear Eliza, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Samuel Jahson was very kind and helped out a lot with my requirements. Great service overall!

Denis · 23 September 2024

Agent replied · 23 October 2024

Dear Denis, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma

5/5

Google

Shout out to Remi in sales for his excellent work and tiresome effort! Top notch

George · 2 October 2024

Agent replied · 23 October 2024

Dear George, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Elliot has been the best agent we ever dealt with (we have been searching property for months). He has been very professional, efficient, fair, trustful and achieving what he promised promptly. Either as a tenant or landlord, buyer or seller, I would only recommend Elliot T. Honestly he is BEST agent in London :)PositiveProfessionalism

Aurélie · 20 June 2021

Agent replied · 19 June 2024

Dear Aurélie, We are delighted that you took the time to leave such a fantastic review which the South Kensington team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Teagan is a great property manager, we are a contractor for Dexters and Teagan always ensures that everything goes smoothly for her tenants, always following up on jobs and issues and she responds to them and us almost instantly in order to ensure that her tenants are never left without an essential appliance for longer than absolutely necessary. A credit to Dexters.

Tim · 21 June 2018

Agent replied · 19 June 2024

Dear Tim, We are delighted to read that our South Kensington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Worked with Georgie - she was great! Very helpful and knew the area very well.

Alexandra · 23 September 2024

Agent replied · 23 October 2024

Dear Alexandra, Thank you for your kind comments regarding Georgie and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Thomas Russell at Dexters was extremely helpful, professional and communicative throughout the whole process. Made everything smooth and stress-free. Highly recommend!

Elian · 17 January 2026

Agent replied · 17 April 2026

Dear Elian, Thank you for your kind comments regarding Thomas and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Sam was very helpful and patient during my view, he gave me all necessary information regarding the flats.

Baz · 25 July 2024

Agent replied · 24 August 2024

Dear Baz, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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