Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

550 reviews across 1 platform

144-146 Old Brompton Road, London, SW7 4NR

Dexters's office in London, at 144-146 Old Brompton Road, is rated 4.8 out of 5 across 550 reviews on 1 platform, including 550 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

550

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Excellent, professional and friendly service from Beth. She understood my requirements for the property I was looking for. Very clear and articulate on explaining the properties prior to arranging viewing. Would recommend HIGHLY. Many thanks Vasu

Vasudev · 20 June 2020

Agent replied · 19 June 2024

Dear Vasudev, Thank you for your review regarding your experience with our South Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Very nice experience to find a new property through Dexters. Beth is really reliable and always listening what we need. Always patient, efficient and professional! It is a good choice to rent our flat from Dexters!

BE · 20 June 2020

Agent replied · 19 June 2024

Dear Beier, I am writing to say thank you for your kind comments about the service you received from our South Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Michael Odis. Excellent service. Credit to the company. I have purchased two properties and Michael has been amazing to deal with. Thank you MichaelPositiveResponsiveness, Professionalism

Paresh · 20 June 2022

Agent replied · 19 June 2024

Dear Paresh, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Teagan Howard is an exceptional property manager and a credit to Dexters. She has been a huge support in helping me settle into the new property. Always very professional and thorough in getting things sorted. Can't thank her enough!

Pippa · 21 June 2018

Agent replied · 19 June 2024

Dear Pippa, Thank you for your review regarding your experience with our South Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Adonia has been very helpful and helped me finding the right flat for me!!

Allegra · 20 June 2023

Agent replied · 19 June 2024

Dear Allegra, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The lovely admin Joci was super helpful and friendly with my enquiry. Would definitely recommend the lettings team at South Ken.PositiveResponsiveness, Quality, Professionalism, Value

Funda · 20 June 2022

Agent replied · 19 June 2024

Dear Funda, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Thanks Charlie, for quick communication and resolution to a problem

Sophie · 23 September 2023

Agent replied · 19 June 2024

Dear Sophie, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Candy understood straight away what we were looking for. She was very helpful at every step of our search and negotiations. Thank you Candy!PositiveResponsiveness, Quality, Professionalism, Value

Katarzyna · 9 January 2022

Agent replied · 19 June 2024

Dear Katarzyna. We are delighted that you took the time to leave such a fantastic review which the Knightsbridge and South Kensington team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

George is really nice and enthusiastic! Really happy during viewing and communication!

Yushan · 20 June 2023

Agent replied · 19 June 2024

Dear Yushan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

Joe has been amazing and very helpful

Nigar · 23 October 2023

Agent replied · 19 June 2024

Dear Nigar, Thank you for leaving a 4* Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

George was very friendly and professional, listened to all my requirements and really did his best to match them. Would definitely recommend!

Katerina · 20 June 2022

Agent replied · 19 June 2024

Dear Katerina, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Amazing team Georgina Crosbie has been really helpful. Would recommend

Shubham · 25 July 2023

Agent replied · 19 June 2024

Dear Shubham , Thank you for taking the time to leave a lovely review regarding Georgina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

First class service. I've used 6 agencies trying to find a house to rent and none compare to Dexters! So professional, thorough and helpful! Ajay Patel in particular is by far the best agent I've ever worked with. He went completely above and beyond and deserves a promotion. Thanks for being so patient, quick and professional throughout this whole process Ajay! You have made the whole ordeal of moving completely seamless! Dexters has to be the best Real-estate agency in London!

Ruth-anne · 20 June 2020

Agent replied · 19 June 2024

Dear Ruth, Having read your review, we would like thank you for your feedback about our South Kensington Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I loved my experience with Dexters. The staff was specially nice. I had the pleasure of working with Beth who was very patient with me. I liked the fact that she genuinely cared about me finding the perfect place to live. She had me take my time and gave me sincere advice. I was also very happy that she called to check on me frequently and asked me how my new apartment is treating me. I honestly do not think I would have found this treatment anywhere else.

Abdulla · 20 June 2020

Agent replied · 19 June 2024

Dear Abdulla, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our South Kensington Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Denise is amazing, we have worked together for the last 10 years. Best project manager we have ever worked with. so kind, helpful, highly professional and a joy to work with. Always goes above and beyond.

London · 21 June 2018

Agent replied · 19 June 2024

Dear London Heating Ltd, I am writing to say thank you for your kind comments about the service you received from our South Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Daisy was really helpful with my application for renting a flat.

Ai · 20 June 2023

Agent replied · 19 June 2024

Dear Ai Yin Chen, Thank you for your great 5 star review, and mentioning your experience with Daisy in our South Kensington office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amazing service from Alex and Christina. Efficient, professional and lovely folks too!

Marie · 10 August 2025

Agent replied · 9 September 2025

Dear Marie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Renting my dream flat! Harry was really great at understanding our needs and has made my partner and I very happy.

Jessica · 20 June 2022

Agent replied · 19 June 2024

Dear Jessica, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Very happy with the level of service received by Dexters, specifically Michael Odish. His professionalism and local knowledge meant that at no point did it feel transactional and we felt that there was a genuine desire to help us find a new home which has been missing in so many of the agents we meet. Would definitely recommend using if looking for a property in this area.PositiveResponsiveness, Quality, Professionalism

Jonathan · 20 June 2022

Agent replied · 19 June 2024

Dear Jonathan, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Tom Hood is the Dexters' property manager I have dealt with. He has done an excellent job for me. He is very helpful, always gets back quickly on any issues and communicates really well.

Yvonne · 21 June 2019

Agent replied · 19 June 2024

Dear Yvonne, We greatly appreciate you putting aside the time to submit a review about our South Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

They are tip top professionals. Highly recommenced to lettings and sales

Robert · 19 August 2025

Agent replied · 9 September 2025

Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Joe found a great buyer with his team. Even when what should have been a simple deal became more complicated, he did a thorough job of managing expectations, the difficult new managing agents and the lawyers many demands. Thank you.

Charlie · 25 July 2024

Agent replied · 24 August 2024

Dear Charlie, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Joe. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

George was very friendly & professional. He was very responsive & showed genuine interest in my search. Would definitely recommend!

Emily · 20 June 2022

Agent replied · 19 June 2024

Dear Emily, It’s great to hear that you have had a brilliant experience with our South Kensington & Knightsbridge office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Ronnie has been the property manager for my flat. It has been hard before he joined Dexters as I did not get the assistance required. Once he arrived, it was a life changer. thanks

Maurizio · 21 June 2018

Agent replied · 19 June 2024

Dear Maurizio, Thank you for taking the time to write a review about the great service you received from our South Kensington Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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