Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

763 reviews across 1 platform

12 The Broadway, London, SW19 1RF

Dexters's office in London, at 12 The Broadway, is rated 4.9 out of 5 across 763 reviews on 1 platform, including 763 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

763

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Gabriel and his team helped us buy a new house and sell our old one. They supported us all the way through, giving regular feedback on the viewings from prospective buyers, and then helping us reach exchange and completion. We are especially grateful to Tal with her skill in keeping the various parties communicating and the process ticking along.PositiveResponsiveness, Professionalism

David · 14 June 2021

Agent replied · 13 June 2024

Dear David. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Louise Smith Customer Relations Team

5/5

Google

We recently completed a sale via Dexters. The whole process was seamless with the added complexity we live outside of the UK. Special mention to Gabriel and Tal for outstanding levels of service. The UK sales process can be long and arduous at times. So proactive communication is key. Thanks for always keeping us informed and responding promptly. Highly recommend.PositiveProfessionalism

Kelvin · 14 June 2021

Agent replied · 13 June 2024

Dear Kelvin, I am writing to say thank you for your kind comments about the service you received from our Wimbledon Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Rebecca is a wonderful agent, she knows her stuff and is well briefed. A breath of fresh air!

Dale · 10 November 2024

Agent replied · 10 December 2024

Dear Dale, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Connor Penfold is outstanding, professional and considerate. He would make for a great agent to any buyer or seller. Highly recommended.

Chad · 24 September 2024

Agent replied · 24 October 2024

Dear Chad, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Louise was so helpful and attentive with our property search, I knew the whole time that she had our best interests at heart and was on the look out for us all the time. Thank you!

Hannah · 16 December 2023

Agent replied · 13 June 2024

Dear Hannah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We used Simon and his team for a sale of a flat. They managed to get us an offer very quickly. Their after-sale team is also very responsive and have tried the best they can by chasing all parties involved. The sale fell through once but they managed to get another buyer very quickly. Would recommend.PositiveResponsiveness, Professionalism

Kitty · 25 October 2021

Agent replied · 13 June 2024

Dear Lucas, thank you for your 5* review. We are pleased to read that you have enjoyed your experience and wish you the best of luck going forward. Kind Regards Asma Chughtai Customer Relations Team

5/5

Google

I recently moved in to a new house through Dexter. They are very profesionanl, and friendly. Specially Louise, who was cordinating with us, is exceptionally good, customer centric and helpful. Thank you Louise and Dexter...

Binushi · 16 December 2023

Agent replied · 13 June 2024

Dear Binushi, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Special thanks to Sarah Belair who has constantly kept us up to date with progress, extremely friendly from our first viewing and has been extremely helpful throughout. She's always reachable, really understanding and has made the stressful process as smooth as possible.

Elias · 20 June 2023

Agent replied · 19 June 2024

Dear Elias, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Working with Carlos at Dexter's was an absolute pleasure. His professionalism was top-notch, and the entire process was incredibly smooth. From our initial flat viewing to submitting all the paperwork, Carlos demonstrated a level of expertise that instilled confidence. He handled all the paperwork swiftly and efficiently, making the entire experience hassle-free. Carlos's commitment to professionalism and his ability to navigate the complexities of the real estate transaction were truly commendable. He also went out of our way to accommodate any requests, including going back for a second viewing after our offer was accepted so that we could measure up for furniture! I would highly recommend him to anyone seeking a seamless and professional experience in the world of real estate. Top bloke!

Shannon · 14 February 2024

Agent replied · 13 June 2024

Dear Shannon, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Wimbledon office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Gabriel and team were very helpful with our purchase of our home. Dexters were always happy to chat and were swiftly able to help with any questions we had. They made the purchase of our first home together such a great experience

Aneesha · 14 June 2023

Agent replied · 13 June 2024

Dear Aneesha, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a really great experience with Dexters buying our first property. They were always on hand to give us advice and liaising professionally with all the moving parts buying a house brings. Big shoutout to Gabriel, Verity and Megan for supporting us through the process. I would highly recommend their service!

Rebecca · 14 June 2022

Agent replied · 13 June 2024

Dear Rebecca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Louise, Mark and the team were all extremely helpful in aiding me with finding my new property. Extremely professional, knowledgeable and always readily available to help with any queries I had. 100% recommend!!

Connor · 15 January 2024

Agent replied · 13 June 2024

Dear Connor, We really appreciate you taking the time to leave such lovely comments about Louise and Mark. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Emma is an amazing sales girl - She could without doubt sell ice creams to Eskimos - She follows up on her clients wishes in trying to make them feel at easy - Well done !

Luigi · 17 October 2023

Agent replied · 13 June 2024

DearLuigi, We really appreciate you taking the time to leave such lovely comments about Emma. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Tara was amazing. She showed me the flat twice at my request, both of which she was extremely professional whilst adding a lovely touch of care that made me feel much more at ease throughout our encounters and the during the negotiation process for the flat. Overall, an absolute 5 star service from a 5 star person.

Franciele · 14 June 2021

Agent replied · 13 June 2024

Dear Franciele, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Ezekiel has been able to develop a good relationship with my tricky tenants so highly recommended, I hope it continues.

Lucy · 24 August 2024

Agent replied · 24 October 2024

Dear Lucy, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

We have had a great experience renting my first place in London with the help of Connor! Any questions I had he was quick to reassure me and made it an exciting time! I would recommend to any new renters/buyers

Cayti · 15 August 2025

Agent replied · 29 August 2025

Dear Cayti, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We had a great experience buying our first home with Dexters. Our questions/emails were answered promptly, and they gave us great advice regarding making offers and how things would progress etc. Even after we exchanged they have been very accomodating of us. Despite all the changes with coronavirus everything has run very smoothly. Thanks Gabriel!PositiveResponsiveness, Professionalism

Chloe · 20 June 2021

Agent replied · 19 June 2024

Dear Chloe, It’s great to hear that you have had a brilliant experience with our Wimbledon office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Michael Ford gave us a great support since the beginning. All views were tailored to our requirements, this saved time and let us find the right flat quickly. Michael was precious also during the offer process and allowed us all requested views always within the safety COVID rules. I can tell Michael loves his job. E.B.PositiveProfessionalism

Zvico · 14 June 2021

Agent replied · 13 June 2024

Dear Zvico 69, Thank you for taking the time in providing such lovely comments about Michael in our Wimbledon office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Ryan,was absolutely wonderful. Professional, friendly, knowledgeable, and kept up the communication brilliantly - we felt we were in really safe hands for renting our house. Fully recommend!

Aldi · 16 December 2025

Agent replied · 16 April 2026

Dear Aldi, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Ryan. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Had a really positive experience with Dexter's who went above and beyond for us. Connor especially even managed to help retrieve a broken key in the lock which saved me £85 and also allowed me back into the house. Maybe should double up as a locksmith in his spare time! Really appreciate that and all the service we had over the past year with any questions etc

James · 20 August 2024

Agent replied · 24 October 2024

Dear James, Thank you for taking the time to rate your service with our XXX office. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters were fantastic from start to finish. They communicated well throughout and added a much needed personal touch to the complete process .. Would recommend Mark and his team to all landlords …

Adam · 16 November 2023

Agent replied · 13 June 2024

Dear Adam, Thank you for your kind comments regarding the Wimbledon team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had been searching for our first home since March and nothing we were being shown met our criteria. That is until we went with Dexters and met with Domnick. He was extremely friendly, professional and offered sound advice. We were very happy with the amount of communication that we received. Could not have asked for a better real estate agent! Thanks!

Cam-Tu · 15 June 2019

Agent replied · 13 June 2024

Dear Cam-Tu, Thank you for taking the time to write a review about the great service you received from our Wimbledon Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Very easy process, Connor was great to deal with and very efficient in guiding us through what was needed!

Eve · 12 August 2024

Agent replied · 26 August 2024

Dear Eve, Thank you for your kind comments regarding connor and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Kind staff and provides the best effort to rent the property. Special thanks to Mr. Sebastian. Thank you to the friendly staff and their best efforts, especially Sebastian, for your hard work.

이병호 · 16 November 2023

Agent replied · 13 June 2024

Dear 이병호, We really appreciate you taking the time to leave such lovely comments about Sebastian. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 763 reviews across 1 platform: 763 on Google.

What is Dexters London's rating?

Dexters London is rated 4.9 out of 5 across all 763 reviews, and 4.9 out of 5 on Google from 763 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters London, 12 The Broadway, London, SW19 1RF.

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