Trusted Agent profile Β· London

Dexters London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

763 reviews across 1 platform

12 The Broadway, London, SW19 1RF

Dexters's office in London, at 12 The Broadway, is rated 4.9 out of 5 across 763 reviews on 1 platform, including 763 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

763

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I have been dealing with Dexters since early 2022 and must say that in all the years that I have been a landlord Dexters are without doubt the best agents that I have used. They keep in touch on a regular basis and I cant fault their service. I deal with two different offices and both have given me a high standard of custoner service. Would recommend them without hesitation.

Eugene Β· 16 December 2023

Agent replied Β· 13 June 2024

Dear Eugene, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great service by Carlos Goncalves providing the correct advice to us on various occasion. Thank you Carlos πŸ‘. …

Jim Β· 14 February 2024

Agent replied Β· 13 June 2024

Dear Jim, Thank you for your kind comments regarding Carlos and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team.

5/5

Google

Very professional and friendly service from Dexters and really impressed with how quickly my house went under offer. Oli has been keeping me up to date through the process

Joanna Β· 14 June 2023

Agent replied Β· 13 June 2024

Dear Joanna, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We are very appreciative of all the friendly, professional and supportive guidance Dexters gave us during the sale of our house - particularly Verity and Gabriel. We highly recommend.

Nicola Β· 14 June 2023

Agent replied Β· 13 June 2024

Dear Nicola, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I'm still looking for my "dream"/ Best fit home! BUT I would like to praise Tara for her positive manner. Thank you for listening and understanding what I'm actually looking for. Your calls and emails are the exact amount and information. Would be nice to have more estate agents like you.

Laura Β· 12 November 2024

Agent replied Β· 10 December 2024

Dear Laura, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I had a great experience with this branch and the overall employee experience, they are very professional and made my life a lot easier from day one of needing a new place to stay, Thank you to Mark & Dorian for the effort my family and I appreciate it.

James Β· 20 June 2020

Agent replied Β· 19 June 2024

Dear James, Thank you for your great review regarding our Wimbledon office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I have found Dexters very professional and much better to deal with than some of the other places out there. Daniel was very helpful during the initial house viewing stage and once we found a place through Dexters James has been great with the property management aspect. I would not hesitate to recommend Dexters.

Damian Β· 15 June 2017

Agent replied Β· 13 June 2024

Dear Damian, Thank you very much for your great review regarding our Wimbledon Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We work as cleaning contractors with Alexandra Newland. We’re impressed with her efficiency and professionalism each time a job is allocated to us. Our job is made easy by her prompt coordination and reliability. It is always a pleasure working with her. Dushy Sam / Operations Manager Planet Cleaning Limited

Dushy Β· 19 November 2024

Agent replied Β· 10 December 2024

Dear Dushy, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Even though the 'right' property did not turn up through Dexters for us in the end, Cos has been one of the most proactive, approachable and helpful people we have dealt with in this entire process. Thank you!

Neil Β· 14 June 2022

Agent replied Β· 13 June 2024

Dear Neil, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Emma was always on hand with any queries or questions, would highly recommend.

Joseph Β· 14 May 2024

Agent replied Β· 13 June 2024

Dear Joseph, Thank you for taking the time to leave a review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

We would like to thank Gabriel for his excellent support and guidance throughout our buying process. Buying can be stressful, especially so during a global pandemic, but having Gabriel there to always answer our questions and help us nudge the process along was invaluable.

Carla Β· 20 June 2021

Agent replied Β· 19 June 2024

Dear Carla, Thank you so much for the fantastic feedback, the team at Wimbledon are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Had a great experience with Dexters. Thanks Aidan, Gabriel, Tal, Verity + team. Always willing to go the extra mile, great professionalism and communication throughout the process of purchasing. Will definitely use again should the need arise.

Jamie Β· 14 June 2022

Agent replied Β· 13 June 2024

Dear Jamie, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Dexters - and in particular Ian - has been a great partner during the purchase of my new property. Navigating through highs and lows we made it in the end and in no small part to the role they played. Thumbs up!PositiveResponsiveness, Professionalism

Kevin Β· 14 June 2021

Agent replied Β· 13 June 2024

Dear Kevin, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Carlos was fantastic to deal with. A great negotiator who cared about our application. Highly recommend!

Paris Β· 14 February 2024

Agent replied Β· 13 June 2024

Dear Paris, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Verity and Gabriel has been amazing during our purchasing process! The wider Dexters team has been very professional throughout as well- thank you to you both!

Sophie Β· 14 June 2023

Agent replied Β· 13 June 2024

Dear Sophie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

It's been pleasure working with Simon and the team to facilitate the sale of our property. Special shout out to Amir who has been very cooperative, polite and kept us updated through the process. Great service!

S Β· 14 June 2022

Agent replied Β· 13 June 2024

Thank you for your lovely words regarding Simon in our Wimbledon office. We are thrilled to read you received 5* service. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Seb helps us finding a wonderful apartment within a short period of time from overseas. Seb is helpful and proactive. Great service!

Mei Β· 17 September 2023

Agent replied Β· 13 June 2024

Dear Mei, Thank you for taking the time to leave a wonderful 5 star Google review. Seb will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Simon and his team provide us with an amazing service when selling our house. They really go the extra mile. The team were always up to date with what was happening. They arranged a lot of viewings and the communication was excellent. I highly recommend them

Sheila Β· 14 June 2020

Agent replied Β· 13 June 2024

Dear Sheila, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

As a new immigrant to the UK in Sep-2022, my first contact with an agent was Connor Rooney from Dexter. Since the beginning of the process of preparing the tenancy agreement and everything else, I have received prompt and detailed responses from him. This gives me a very positive impression of Dexter. In the near future, if I need to purchase a property in the United Kingdom, I will definitely seek his assistance.

Matthew Β· 20 June 2023

Agent replied Β· 19 June 2024

Dead Matthew, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great experience with Dexters helping us finding a place to live. Aaron is very professional, punctual and engaged. We are looking forward to make an offer and finally move in. Thank you for your time.PositiveProfessionalism

Vladimir Β· 20 June 2022

Agent replied Β· 19 June 2024

Dear Vladimir. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Really professional service and massive thanks to Harry Khan and Verity for all their help. Harry found us our dream home and made the whole process smooth! Would highly recommend them. Thanks, Phil and Danielle.

Phil Β· 14 June 2022

Agent replied Β· 13 June 2024

Dear Phil, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

I have only good things to say about the team, especially Gabriel and Lorraine, who were very responsive and helpful. I'm happy to have worked with them for our house sale, and wouldn't hesitate to do that again in the future.

Isil Β· 20 June 2021

Agent replied Β· 19 June 2024

Dear Isil, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

The service from Megan and Verity was first class from start to finish!

Taylor Β· 15 March 2024

Agent replied Β· 13 June 2024

Dear Taylor, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.

5/5

Google

Finding and acquiring a rental was a great experience with Dexters. Everything was completed in a timely manner, queries were responded to almost immediately, and they went above and beyond in helping me secure a flat. A very happy customer!PositiveResponsiveness, Professionalism

Jen Β· 14 June 2021

Agent replied Β· 13 June 2024

Dear Jen. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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