Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

763 reviews across 1 platform

12 The Broadway, London, SW19 1RF

Dexters's office in London, at 12 The Broadway, is rated 4.9 out of 5 across 763 reviews on 1 platform, including 763 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

763

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Finding and acquiring a rental was a great experience with Dexters. Everything was completed in a timely manner, queries were responded to almost immediately, and they went above and beyond in helping me secure a flat. A very happy customer!PositiveResponsiveness, Professionalism

Jen · 14 June 2021

Agent replied · 13 June 2024

Dear Jen. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Had an excellent experience with Thiago. He was very responsive and communicative.

Sydney · 16 December 2025

Agent replied · 16 April 2026

Dear Sydney, We really appreciate you taking the time to leave such lovely comments about Thiago. He will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Verity was great, always ontop of things and ensuring everyone was on the same page right up until completion of buying my first property

Brittame · 14 June 2023

Agent replied · 13 June 2024

Dear Brittame, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The service that we have received from Megan Manning has been truly 5*. Very supportive, proactive and a clear understanding of our search criteria!

Tom · 14 June 2023

Agent replied · 13 June 2024

Dear Tom, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Simon and the team did a great job selling 3 flats of mine. They were extremely efficient in getting the sales over the line.

Craig · 14 June 2023

Agent replied · 13 June 2024

Dear Craig, Thank you for taking the time to leave a wonderful 5 star Google review. Simon will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Gabriel has been helping us to find our dream house, he’s looked into the details of what we wished the properties to have and recommended us the ones that might be suitable for us

Annie · 20 June 2022

Agent replied · 19 June 2024

Dear Annie, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Cos Demou was really helpful throughout the process when he came onboard - very personable and offered realistic advice and feedback which is what I was seeking. Great service and ultimately secured my buyer

Damien · 14 June 2022

Agent replied · 13 June 2024

Dear Damien, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Big thank you to Simon and the guys! Great service, made the buying of a house seemless and smooth. Very quick and stress free. The advice Graham gave me was also very helpful. If only all house buying was this easy. Keep up the great work. Gavib

Gavin · 15 June 2019

Agent replied · 13 June 2024

Dear Gavin, Thank you very much for your great review regarding our Wimbledon Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Big shout out to our agent Sebastian, he helped us throughout the process from doing documents to final hand-over. I never seen agent like him before, responsive, passionate and professional. Thanks to him, we got the house we’d like to call it our “home” for me and my friend. Such a legend! 5stars✨✨

Zyris's · 29 July 2024

Agent replied · 26 August 2024

Dear Zyris, We really appreciate you taking the time to leave such lovely comments about Sebastian. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Megan was very helpful with our property search

Zsófia · 5 June 2024

Agent replied · 19 June 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Sebastian was very helpful in guiding us through the process and negotiating our new place which we are very happy with

Hector · 24 August 2023

Agent replied · 19 June 2024

Dear Hector, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have great experience working with Megan from the Dexters team. We appreciate her swift response to our queries and support in the searching process.

Leo · 1 August 2025

Agent replied · 29 August 2025

Dear Leo, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Work closely with Dexter's - always easy to work with and have great feedback from clients! Especially Megan M, Megan T and Sarah!

Ripley · 14 June 2023

Agent replied · 13 June 2024

Dear Ripley, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Megan has been amazing to work with. She is so efficient, organised and knowledgeable. She has made the process seamless and stress free.

Kara · 14 June 2023

Agent replied · 13 June 2024

Dear Kara, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jesse was very helpful throughout the entire renting process, making it a seamless move for me and my flatmate.

M · 23 September 2023

Agent replied · 19 June 2024

Dear M G, Thank you for taking the time to leave a wonderful 5 star Google review. Jesse will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Lindsey is always available to help and go the extra mile to resolve any issues related to the management our property. She always responds to emails promptly and actions things immediately. Thank you Lindsey for being such an easy and accessible contact person.

Andri · 20 June 2020

Agent replied · 19 June 2024

Dear Andri, Thank you very much for your great review regarding our Wimbledon Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Thanks a lot to Michael Ford who worked with us. Everything has been really positive and professional, including providing the continuous updates on the process and contributing to moving things forward. Would highly recommend working with Dexters and Michael.

Anastasiya · 14 June 2021

Agent replied · 13 June 2024

Dear Anastasiya. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Louise kept us informed and has been incredibly understanding about our needs throughout our moving process.

Tom · 22 November 2023

Agent replied · 19 June 2024

Dear Tom, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great help from Dexters, serious, on spot and friendly communication. Special thanks to Connor Rooney who helped us move into our flat!

Guy · 20 June 2023

Agent replied · 19 June 2024

Dear Guy, Thank you for your great 5 star review, and mentioning your experience with Connor in our Wimbledon office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was searching for a property, and went through Dexters; the staff that showed us around a few potential places were incredible; that being Connor and Vicky. They weren't pushy or pressuring, they allowed us space to walk around the property and get our own thoughts, they were so professional, but really laid back at the same time, so we felt very comfortable the entire time, amazing communication from Liz too, the Manager, they went above and beyond to truly find properties that fit our criteria, rather than just sending loads of things that were completely wrong. This estate agent truly does want to help you find your next home, I would 100% recommend them, honest, reliable, friendly and thorough!

Alexandra · 14 June 2022

Agent replied · 13 June 2024

Dear Alexandra, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our experience with Dexters has been very good so far. Our circumstances were very special, as we were abroad and were trying to find a property to relocate in the UK. Having said this, all the process was done over emails, phone calls, videos etc. All the representatives we spoke to were very understanding and accommodating and did everything in their power to help us find the property we were looking for. When my husband arrived in the UK and visited the property we had paid the holding deposit towards, he realized that some sort of refurbishment was needed and Aaron and Liz chased this up with our landlord and literally within a week, the flat was ready to move in. We are very pleased with the service we have received so far and we definitely recommend them.

Despoina · 14 June 2022

Agent replied · 13 June 2024

Dear Despina, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Wonderful experience with Connor. He was brilliant when showing us around homes - knowledgable, helpful and happy to answer all our questions! Connor has also been very efficient when processing our offer, which has been smooth and speedy! A great experience overall and we look forward to moving into our new home. Thanks, Connor!

Kirsty · 9 August 2025

5/5

Google

Had a lovely conversation with Mia, she was really helpful and informative and took time to listen to my wants and concerns. Moving can be a stressful process however when you are working with an Estate Agents like Dexters, you are dealing with top level professionals. I will certainly be using Dexters to find my new property!

Jon · 15 March 2024

Agent replied · 13 June 2024

Dear Jon, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Wimbledon office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Michael Ford was amazing throughout the whole process, from arranging a viewing to completion. He was really professional and friendly at the same time, very helpful and responsive with any queries I made. I highly recommend Dexters.

Jaewon · 14 June 2021

Agent replied · 13 June 2024

Dear Jaewon, Thank you for your kind words regarding Michael and our Wimbledon office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

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Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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