Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

763 reviews across 1 platform

12 The Broadway, London, SW19 1RF

Dexters's office in London, at 12 The Broadway, is rated 4.9 out of 5 across 763 reviews on 1 platform, including 763 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

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4.9 / 5

763

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Connor was an absolute gem helping us find our rental property. Very professional and efficient.

Janine · 3 October 2024

Agent replied · 24 October 2024

Dear Janine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Dexters worked hard for us throughout a protracted and sometimes challenging sale. They were helpful, responsive and always went the extra mile when it was needed. Thank you to Gabriel and Ian in the sales department and Tal and Lorraine in sales progression. All of them kept us informed each step of the way.

Mary-Jane · 14 June 2021

Agent replied · 13 June 2024

Dear Mary-Jane. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We recently worked with Dexter's, specifically Jesse Jacobs, to secure a rental and settle into our new home. Jesse was friendly, responsive and very helpful throughout the process. Thanks Jesse!

Sasha · 16 December 2023

Agent replied · 13 June 2024

Dear Sasha, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

A five star review thoroughly deserved! We would not have got the transaction over the line without Verity's help on a daily basis. Thank you!

Irene · 16 December 2025

Agent replied · 16 April 2026

Dear Irene, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

My wife and I had the pleasure of working with Louise to find a new rental. From the start Louise was very helpful in showing us suitable properties. Thank you for your brilliant service!

Christian · 18 August 2023

Agent replied · 13 June 2024

Dear Christian, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Many thanks, especially to Tal & Simon for helping me through the fairly challenging process of selling my property in Wimbeldon. Many hiccups & heartaches along the way (nothing to do with Dexters work btw!), but Tal was always kind and responsive, and Simon really got behind the effort to get contracts exchanged before tax year end.PositiveQuality

Claire · 14 June 2020

Agent replied · 13 June 2024

Dear Claire, I was delighted to read the comments in relation to our Wimbledon office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Megan and Verity were extremely helpful throughout the purchase of a recent property. Thank you both!

Nick · 12 August 2024

Agent replied · 26 August 2024

Dear Nick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Emma Kilpin has been patient, professional and determined when helping us with the purchase of our new property. Throughout the process she has listened and adapted and been a pleasure to work with.

Jacob · 18 August 2023

Agent replied · 13 June 2024

Dear Jacob, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Megan has been great. We’ve had tonnes of back and forth trying to find a flat in this market and Dexters are the best and most helpful agents we’ve worked with so far.

India · 18 August 2023

Agent replied · 13 June 2024

Dear India, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Verity and Megan make an awesome team, there is no letting up in their chasing all the parties concerned.

Tabitha · 20 January 2026

Agent replied · 25 January 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Have recently moved and had a very smooth process thanks to Ella has been a massive help from start to finish! Thank you so much!

Elisa · 14 February 2024

Agent replied · 13 June 2024

Dear Elisa, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters are really professional and they make you feel valued as a customer. Simon came to value our house and we received an offer that was not far off the asking price. Conor and Verity then took over and help get the sale over the finishing line. At all times they were in constant communications with me with updates or answers to my requests, they were both friendly and professional and I can't fault them. It made the whole process smooth and painless. I would recommend them to anyone who is looking to sell their property. Thank you Dexters!

JSH · 18 August 2023

Agent replied · 13 June 2024

Dear JSH, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and am delighted that you have taken the time to confirm this is the case. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We've purchased our first home with Dexters and Gabriel was very professional and approachable throughout the process. It took longer than expected but he kept us updated and gave us assurance of our decision. I'd recommend Dexters to first time buyers :)PositiveResponsiveness, Quality, Professionalism

Sungjin · 14 June 2022

Agent replied · 13 June 2024

Dear Sungjjn, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. We wish you all of the best in your first home. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Louise was really quick in helping us find a house. The property was a really good find and the whole contract signing process was completed quickly.

Matthew · 16 December 2023

Agent replied · 13 June 2024

Dear Matthew, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Louise has been very helpful and communicative. She has been reaching out regularly to check in and support us with any queries and issues throughout the process.

Alicja · 22 November 2023

Agent replied · 19 June 2024

Dear Alicja, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Megan is lovely and very attentive without being too pushy with my property search. I’m still yet to find a property but she’s been incredibly helpful on my hunt. Kind regards, Lindsay Bonsall

Lindsay · 20 June 2023

Agent replied · 19 June 2024

Dear Linsay, Thank you for your kind comments regarding Megan and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Sebastian was very responsive, took his time to explain things to us, and overall made the process of agreeing and completing a tenancy contract as quick and seamless as possible.

Mo · 18 August 2023

Agent replied · 13 June 2024

Dear Mo, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

After a few stagnant months with Strike, Dexters were a profesisonal and pro-active breath of fresh air. Their fees are very reasonable and they really do earn them. They obviously had a large network of customers and potential buyers, because in a short space of time there were several viewings and we agreed a sale in a few short weeks. The service from start to finish was excellent: from Oli coming to value, to the photographer and certificates, all the way to Verity who managed and progressed the sale. Everybody involved communicated well and was always available to deal with any issues as they came up. They really made sure that the sale happened promptly. We were thrilled with the quality of service, and would highly recommend Dexters.

Jack · 14 June 2023

Agent replied · 13 June 2024

Dear Jack, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

From start to finish, the service we received from Dexters in buying our first property was absolutely superb. The team were well informed and showed the utmost professionalism and responsiveness. Many thanks to Aidan, our point person for the sale, great service!

Margherita · 14 June 2022

Agent replied · 13 June 2024

Dear Margherita, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Gabriel, Ian and Simon made sure our transaction was as smooth as it could have been from start to finish. They were on top of it all along, and this made us feel very supported throughout the entire process. I would be happy to use them again.PositiveResponsiveness, Professionalism

David · 14 June 2021

Agent replied · 13 June 2024

Dear David, Thank you for your kind words regarding our Wimbledon office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Verity & Megan helped me sell my property swiftly without my visiting UK from Japan. An excellent duo!

小松原やよ恵 · 26 December 2025

Agent replied · 25 January 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Very helpful and accessible during the entire home buying process. Verity and Oliver were always on hand to help throughout the process and both went above and beyond. Would definitely recommend!

Daniel · 20 June 2023

Agent replied · 19 June 2024

Dear Daniel, It’s great to hear that you have had a brilliant experience with our Wimbledon office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The Conor and Verity duo were fantastic. Very efficient, brilliant communication and getting things done. Thank you!

ME · 26 December 2025

Agent replied · 25 January 2026

Dear ME, Thank you for your kind comments regarding Conor and Verity and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Google

Jesse was great at managing my short term rental. He was efficient, communicated throughout the process and was very helpful. Would recommend.

Miranda · 16 December 2023

Agent replied · 13 June 2024

Dear Miranda, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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