Dexters London reviews

★★★★★ 1/5

Google

If negative stars were an option, Dexters would win hands down. I proudly award them the title of the Worst Lettings Agency I Have Ever Used, and I lived in Guatemala for a year. Frankly, homelessness would be a preferable alternative to dealing with these smarmy, incompetent estate agents. Moving Day Disaster Dexters nearly left me homeless due to their sheer incompetence. On the very day I was due to move out of my previous residence and collect the keys to my new flat, I was informed that there was an issue with my reference checks. Until that point, they had reassured me repeatedly that everything was fine. The agent had inexplicably forwarded my reference information using my incorrect contact information and provided a random company address in Leicester, despite knowing I work in central London. Unsurprisingly, the referencing company was baffled by the idea of me commuting from a warehouse in Leicester to central London.. I had to scramble to resolve this fiasco through their useless third-party referencing company, LettingsHub (a story for another day). Together, Dexters and LettingsHub are like a budget Batman and Robin, if Batman and Robin’s mission was to make prospective tenants homeless instead of fighting crime. Calculated or Clueless? When I moved into the property, I explicitly confirmed with the same agent (yes, the one with the “impressive track record”) that I could move out early, provided I found a replacement tenant. This was important as I had an upcoming surgery. In early October, I lined up my replacement tenant and initiated the process of moving out and began liaising with a new agent, who was slow to respond but assured me everything was in hand. Then, at the end of October, nearly a month later, they informed me that I couldn’t leave unless the other tenants agreed to a one-month extension. A few days later, they revised this to two months because they had dragged their feet for so long that there wasn’t enough time to process the tenancy changeover. Dexters’ incompetence isn’t just inconvenient, it’s outright irresponsible. They fail at even the most basic aspects of their role, creating chaos and stress for their clients. Avoid them at all costs unless you enjoy chaos, stress, and the very real possibility of being left without a home.

Matt · 4 December 2024

★★★★★ 5/5

Trustpilot

Tenancy change made easy!

I have recently made some changes to my tenancy through Dexters. The process was simple and straightforward, and communication from the Dexters team was great throughout. I would like to thank Nathan Cain and Dan Faulkner, the latter having been particularly helpful!

Max · 21 June 2024

★★★★★ 5/5

Trustpilot

I'm ending my tenancy with Dexters for…

I'm ending my tenancy with Dexters for personal reasons, however I would like to give Petros Giorganos a 5 star review for being such an amazing executive, thanks for all the support during my tenancy. I will definitely recommend Dexters to anyone.

Carlos · 16 September 2026

★★★★★ 5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a while now and calling up multiple estate agents can be quite overwhelming and stressful, however I've had a great experience with Dexters. Gemma Mason was incredibly helpful over the phone, giving articulate information with complete clarity which I much appreciated. I can't wait to view the property soon!

Mimi · 30 June 2023

★★★★★ 5/5

Trustpilot

Jadasa Andjadiumi has been absolutely…

Jadasa Andjadiumi has been absolutely fantastic is resolving various issues in our apartment shortly after we moved in. She was responsive, professional and efficient at resolving all matters raised and provided timely feedback on our questions and on repairs to be done. We were most grateful for her help and support.

Consumer · 18 November 2023

★★★★★ 5/5

Trustpilot

I can not thank Joanne enough for the…

I can not thank Joanne enough for the supports and willingness she showed in making sure I get the best service. I really appreciate it and I will no doubt recommend Joanne and her company to whoever wants to rent or get involved in property.Once again I thank you for your support.

Samiar · 19 October 2023

★★★★★ 5/5

Google

Sophie and Jeyda from Dexters have helped me find a great flat for leasing in Haggerston. They were very helpful and guided me throughout the process as I'm new in London. The post-move support and service was also excellent. Highly recommend Dexters, and Sophie and Jeyda specifically.

Abdel · 28 November 2025

★★★★★ 5/5

Trustpilot

Dexters have taken the stress out of renting out our property…

Dexters have been managing our property for many years now. Ashley is our current property manager and we have been very happy with the service he and his colleagues provide. Communication is excellent and we very much trust their guidance and support around the issues that crop up from time to time.

Cally · 16 October 2023

★★★★★ 5/5

Google

As a first-time buyer, I knew how important it is to have a real estate agent who truly acts as a bridge between the seller and the buyer. For me, that bridge was Magnus Skullerud. His calm, steady, and clear-minded approach made the entire …

Tamila · 15 December 2025

★★★★★ 5/5

Google

Myself and my partner has the pleasure of working with Max to help secure our apartment in Bethnal Green. Max was incredibly helpful, professional and prompt in his dealings with us. I would definitely recommend for anyone looking.

Philippa · 29 July 2024

★★★★★ 5/5

Google

My partner and I were looking for a flat in London and we had the pleasure of finding an amazing one with the help of Jordan. He was very professional, responsive (even on the weekends) and patient enough to explain us all our questions. Overall great experience, easy and quick. Thank you Jordan and Dexters for making the flat hunting experience in London an exciting one rather than painful.PositiveResponsiveness, Quality, Professionalism, Value

Anna · 27 August 2021

★★★★★ 5/5

Trustpilot

First class service

I have been letting my properties with Dexters for many years and I can not fault them. In particular Pam Simmons and George Taylor offer a first class service. They are super efficient, very responsive and have an ability to negotiate and solve all problems effortlessly. I would highly recommend them.

Connie · 7 November 2023

★★★★★ 5/5

Trustpilot

Thank you Isabelle and paulo

I just wanted to thank Isabelle Sketchley-Holmes from the managing team for the apartment, as well as Paulo, the handyman who came. there was a lock emergency in the apartment, and they handled it amazingly. Thank you very much!

David · 4 July 2024

★★★★★ 5/5

Trustpilot

Dexters have been managing my property…

Dexters have been managing my property for 3 years and I’ve always been happy with their service.Special mention to Ricardo who has been very proactive in sorting out an issue with my flat. He acted quickly to address the problem, has kept me informed and solved the problem swiftly and satisfactorily.

Binal · 30 October 2023

★★★★★ 5/5

Trustpilot

Petros Giorganios was always extremely…

Petros Giorganios was always extremely helpful during our tenancy. Although there were quite a few issues with the building he always tried his best to help us. He's been the best person we interacted with from Dexters over the last 2 years of renting from them

Lisa-Marie · 12 February 2024

★★★★★ 5/5

Google

Isabella has been nothing short of amazing. She's been incredibly friendly and helpful and went above and beyond to offer me support. Given it was my first time finding a place all by myself, I was a bit anxious but Isabella made sure to reassure me and was there every step of the way. I highly, highly recommend renting or buying your next property with Dexters!

Yeliz · 10 June 2022

★★★★★ 5/5

Trustpilot

Donalina Gargrupe, Property Manager

Donalina is friendly and helpful. Also efficient and prompt. I would go so far as to say she went above and beyond what was required. I've had a long relationship with Dexters, when I had a property to let to tenants. I warmly recommend Donalina and the Dexters team.

Judith · 4 December 2023

★★★★★ 5/5

Trustpilot

Trustworthy agent

All the staff are gracious. I feel warmly welcomed and supported.Especially Monika, who is also mentioned in other reviews, is indeed lovely. Kindhearted, polite, agile... she has everything to be a good support staff.Many thanks for letting me into a wonderful life!

Hiro · 27 April 2024

★★★★★ 5/5

Google

It was a challenging experience finding a rental property in a new country and new city. Kamen & Jess made the process and overall experience so much better. Kamen in particular, put us at ease, answered all our questions, and was quick to get back to us and keep us updated every step of the way. He is friendly and approachable and we have appreciated all his assistance in helping us secure our first home in London. Even now that we are in the unit, he continues to be available should we have questions or concerns. We would highly recommend Kamen and the Dexter's team.

Emma · 13 June 2018

★★★★★ 5/5

Trustpilot

I always feel looked after with…

I always feel looked after with Dexters. I have been with them several years. The care and support is as great today as when I first worked with them. Truly. Their care is industry leading in my opinion, having used other estate agents before.Thank you to Mark Wiltshire and to Mariya Rizova in Tenancy Management.

Vispi · 22 June 2023

★★★★★ 5/5

Google

Max was incredibly meticulous, detailed and professional in helping us find our new flat in Bethnal Green. I've been conscious of using estate agents after some bad experiences previously, but he has been superb. Would highly recommend Dexter's and their service.

James · 10 May 2024

★★★★★ 5/5

Trustpilot

Dexter's Ladywell are Awesome

Staff at Dexter's Ladywell are awesome. Joseph and Suzzannah were beyond helpful with a recent bit of bureaucracy in connection with a rental flat. Dexter's in general have been great throughout the letting of my flat.

Anna · 2 August 2024

★★★★★ 5/5

Trustpilot

I sold my aunts house in January this…

I sold my aunts house in January this year after a long process and having lost a couple of buyers it was rather stressful.

KW · 22 May 2026

★★★★★ 5/5

Trustpilot

Great experience with Dexters

We have recently used Dexters to find out next home and have had an offer agreed. Alice was our main point of contact and she showed us a few lovely places and helped us find the perfect home for us. We have had some bad experiences over the last couple of years with other agents and found Alice's honest and informative style a breath of fresh air.

Michael · 1 March 2022