Dexters reviews

★★★★★ 5/5

Trustpilot

Dexters - Superb service

Charlotte and her team of property managers provide a superb and highly professional service to me - and to my tenant (which is important as well of course.) The team are diligent, hard-working and contactable as well as being really proactive and very quick to flag any maintenance or tenancy issues. I've been with Dexters for nearly 10 years now as a landlord and just wouldn't go anywhere else. I've got total confidence in the team to manage my flat and would 200 per cent recommend.

Stephen · 26 May 2026

★★★★★ 5/5

Trustpilot

Great service and communication

During our 2 year tenancy the property we lived in was managed by Dexters property management, the staff were always polite, friendly and helpful. Whenever there were issues with the property, we were able to reach someone who was able to provide assistance. Nikki Harris was managing the property we lived in, the five of us who lived there would like to thank her in particular for her consistent help and advice throughout the tenancy, she has always been massively helpful regarding any issues or questions we've had. For a few of the people living in the property this was their first time renting, Nikki always took the time to explain things clearly and in a way that helped us to understand how issues were being dealt with. Any issues with the property were always addressed as quickly as they could be and we always felt in safe hands. Many thanks

Toby · 21 September 2026

★★★★★ 4/5

Trustpilot

We have worked with Dexters since 2019…

We have worked with Dexters since 2019 and are landlords of one property. There have been ups and downs with tenants and we have found a way through working together. Having a key contact who is readily available is most helpful, particularly when there are tricky minutiae to deal with. We have worked with several members of staff in this capacity over the years; always seeking to be helpful and supportive. The level of professionalism has generally been high. Currently, Sherina Downes is our point of contact; she is excellent and deserves five stars on her own. Great communication and sees things through.

Anne · 19 September 2026

★★★★★ 5/5

Trustpilot

Property Management Team Member/Customer Service

Viraj based in the property management team in Loampit Vale is so proactive and on the ball. He gets things done and sorted and always knows the right people to contact. He is an excellent communicator and is always transparent. He is professional and friendly too. He is a fast responder and always ensures he follows up to make sure everything is ok. He offers and delivers solutions and provides a 5 star service. Viraj is a sterling individual and has really made us feel comfortable and welcome. He is a real asset to Dexters.

Sham · 17 September 2026

★★★★★ 5/5

Google

I had a very positive experience with Dexters, and in particular Jeyda, who helped us find and secure a great property that met all of our requirements. Jeyda was very responsive and proactive in communicating with us, making herself available to quickly and clearly answer any questions we had. This made the flat-hunting process as seamless as you could hope for. I wouldn’t hesitate to recommend Dexters and Jeyda for any future property searches.

Shane · 15 March 2026

★★★★★ 5/5

Trustpilot

There is one person in dexters

There is one person in dexters he’s name is Muhil. I didn’t know anything about London apartments and he helped me soooo muchhhh and because I was in Greece I couldn’t see the apartment and he was soo helpful we did so many FaceTimes together to find the right apartment for me. Also he was so genuine as a person especially when I came he wanted to help me with everything . I totally recommend this person !!!

Nefeli · 19 September 2026

★★★★★ 5/5

Trustpilot

Moving out made it stress free

Moving out can be stressful, but the property management team at Dexters made it a breeze. Ella was fantastic to work with super professional, friendly, and kept us updated every step of the way regarding our deposit and refunds. A big thank you to Ella, Sara, and the whole team for looking after us so well throughout our tenancy. We really appreciate.

Virgel · 28 May 2026

★★★★★ 5/5

Google

From the outset, Tom Scammell demonstrated professionalism and dedication that truly distinguished him. I immediately gained confident in his expertise and commitment. Tom was always available to address any questions or concerns, ensuring that I felt supported at every stage. His attentive approach and clear communication made the experience smooth and reassuring. Tom’s knowledge of the real estate market, combined with his proactive updates, ensured that I remained well informed throughout.

Tarik · 15 March 2026

★★★★★ 5/5

Google

Billy and team have been fantastic selling our one bed flat bringing in several offers and credible buyers where other agencies had stalled and were not getting much traction. Billy was extremely responsive, professional and committed and his communication top notch from day 1 and throughout the entire process. He also knows how to navigate difficult situations and has his clients’ best interests at heart. His and this team dedication and passion are unparalleled, and for our sale made all the difference. We highly and warmly recommend them and look forward to the next opportunity to work with them again!

Jerome · 28 November 2025

★★★★★ 5/5

Trustpilot

Outstanding Service from Nicola French

I have been working with Nicola French for the past two years, and throughout that time Nicola has consistently provided an exceptional level of service. She is highly responsive, proactive, and whenever an issue arises, Nicola is always there to ensure it is resolved promptly whilst keeping the client’s best interests at the forefront.

Jason · 3 June 2026

★★★★★ 5/5

Trustpilot

We had an inspection carried out by Petros

We had an inspection carried out by Petros Giorganios. Petros is always so friendly, professional and extremely friendly.He always conducts the inspection with a smile on his face and ensures that he delivers the best experience. We’re blessed to have him as a property manager. Thank you for all you do Petros.

Vasif · 3 June 2026

★★★★★ 5/5

Google

I had a great experience working with Joe (Hayhurst). Whilst I tried to locate a new home moving back to London from overseas, Joe kept my preferences in mind. He was great at finding properties and supported me with seeing as many suitable places during my limited search time. Joe was honest and genuine throughout, I would recommend his services to anyone in a similar position to myself. Thanks! Callum

Callum · 28 November 2025

★★★★★ 5/5

Trustpilot

I'd like to specifically commend Charlie Evans

I'd like to specifically commend Charlie Evans for his assistance is the tenancy management process. I had a difficult tenant situation and Charlie was very helpful, and even followed up after the tenancy to ensure that everything was compliant and resolved.

Kristie · 3 June 2026

★★★★★ 5/5

Google

From day one to my final (slightly panicked!) message, Billy and the team treated me like their only client. They were always there to answer questions, calm my nerves, and keep things moving. Selling a flat can be stressful, but they made it feel so much easier. I can’t recommend them enough.

Naomi · 15 February 2026

★★★★★ 5/5

Trustpilot

Andrzej Szczepaniak is a True asset

Andrzej Szczepaniak has been a great help in getting the whole handover process after end of tenancy settled. He made sure the whole check out process including the report were done smoothly and also the deposit was promptly released.

Thomas · 27 May 2026

★★★★★ 5/5

Trustpilot

Renting with Dexters since Nov 2025

Renting with Dexters since Nov 2025. Property inspection was booked on time and was respectful and efficient. Petros Giorganios was so friendly and professional. Responsive team and smooth process so far. Would recommend for renting and trusting.

Rid · 4 June 2026

★★★★★ 5/5

Trustpilot

Very helpful team managing our flat in…

Very helpful team managing our flat in London, which is let out to tenants sourced from Dexters. Huseyin Tas has been very helpful to us during the tenancy period with inspections and communication around issues arising.

D · 3 June 2026

★★★★★ 5/5

Google

Billy Brooks went above and beyond what an estate agent needs to do. He assisted us (held our hands) through every step of the process to ensure it was a smooth, seamless process. From this day forward, there is only one person I recommend - Billy Brooks!

Scott · 15 February 2026

★★★★★ 5/5

Trustpilot

Dexters have helped me during a recent…

Dexters have helped me during a recent tenant transition. They are very organised, I was dealing with Kirlon Sanchez who quickly and efficiently sorted out many issues while still leaving me with a level of control. For a landlord Kirlon and his team is just what you need.

Paul · 21 September 2026

★★★★★ 5/5

Trustpilot

I’ve been working with Sophie since…

I’ve been working with Sophie since Dexters have taken over the management on my rental property! Sophie has been fantastic, with quick turnarounds on requests and on going communication. I trust in Sophie’s work ethic and values. You will be in great hands when Sophie is involved!

Shaz · 23 September 2026

★★★★★ 5/5

Google

From the viewing day onwards we were stunned by how quick, lovely and competent both Tom and Billy were! Tom with the viewings and Billy helping us along with the whole buying process. Doing way more than his job requires! We are happy and grateful.

Susanna · 15 February 2026

★★★★★ 5/5

Google

Thanks so much to Jeyda who has been absolutely fantastic in helping us in our search to find the perfect place. She knew right away what we were looking for and from start to finish she’s been an absolute pleasure to deal with! Highly recommend

Craig · 15 February 2026

★★★★★ 1/5

Trustpilot

real lack of service/ communication

awful, I have been trying to speak to someone from the sales team for months. they say the same script every time I call "this is lettings, leave your details and sales will call you back". They never do. I actually want to purchase a property, why wont they talk to me? I can see the property just sitting there and every time I ask if it's still available they say it is. But I never get further than that with them.

Az · 21 May 2026

★★★★★ 3/5

Trustpilot

Lots of issues when moving in, helpful getting these sorted

I recently moved into a property let by and managed by Dexters. One of the reasons I chose Dexters was because I thought I would be less likely to have issues with it being a larger company. However when I moved in there were a wide range of issues including mould, furniture that was supposed to be removed, broken appliances and blocked drains. Basic checks before I moved in would have identified these issues.

Alexander · 25 May 2026