Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTina was incredibly professional
Tina was incredibly professional, clear, and helpful throughout the entire process of leaving the property. She made everything straightforward and stress-free. A well-deserved 5 stars!
Whiteguitar86 · 20 May 2026
Agent replied · 6 June 2026
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleJeyda Hassan was very responsive and let me know about properties when they were on the market. While not finding a property through Dexter’s Jeyda’s willingness to help and protectiveness was definitely appreciated!
Caleb · 15 March 2026
Agent replied · 16 April 2026
Dear Caleb, We really appreciate you taking the time to leave such lovely comments about Jeyda. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma
★★★★★ 5/5
Google5 stars isn't enough for Fraser! We were blown away by his exceptional service, professionalism, and dedication to securing our dream rental property. From the initial consultation to moving in, Fraser made the entire process seamless and stress-free. His prompt communication skills are unmatched, and their ability to secure our ideal property in a record-breaking ONE WEEK is a testament to his efficiency and expertise. Fraser goes above and beyond to ensure his clients are happy and satisfied. We can't recommend them enough! If you're looking for a top-notch real estate agent who delivers results, look no further. Thank you, Fraser, for your outstanding service!
Bell · 23 September 2024
Agent replied · 23 October 2024
Dear Bell, We really appreciate you having taken the time to post this review and thank you for leaving the team such a great 5* review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
★★★★★ 5/5
TrustpilotPetros Georganios was managing our…
Petros Georganios was managing our retented property. He was really professional and always responsive. Thanks for the great job! Highly recommended
Katia · 2 June 2026
Agent replied · 6 June 2026
Dear Katie, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleJeyda was very proactive in helping with my search, and though we didn’t manage to find the right property this time, she’ll be top of my list to contact next time.
James · 15 March 2026
Agent replied · 16 April 2026
Dear James, Thank you for your kind comments regarding Jeyda and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma
★★★★★ 5/5
TrustpilotLizzie is an amazing part of Dexters…
Lizzie is an amazing part of Dexters she has been very helpful through my tenancy and answers any of my questions.
Janeth · 29 May 2026
Agent replied · 6 June 2026
Dear Janeth, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 3/5
TrustpilotDaniel's customer service is great
Before Daniel F joined the team I struggled a bit with Dexters (hence the 3 stars). Often things would not be done, people wouldn't log when there had been a visit to my flat so more would be booked in and there were lack of updates at times which felt frustrating. However after dealing with Daniel F it feels like things are changing for the better and if I had always dealt with Daniel I would prob give Dexters a 5 star rating. Great customer service, always keeps me informed and gets things moving which I really appreciate!
Amie · 22 August 2024
Agent replied · 23 August 2024
Dear Amie, Sorry to hear that you have not had a good experience with Dexters in the past. But I am glad that Daniel has restored your faith in us. Thank you for leaving this review. Kind regards, Asma Customer Relations Team
★★★★★ 5/5
Trustpilotas our flat management agency
as our flat management agency, Dexters has looked after us really well, we have had a big issue with rodents in the house, and in the area, they have been tackled it fast and eficiently, we had to trust on them beacuse we were on holiday and when we came back all was done, or in the good path to be sorted, expecial thanks to Grace who was our advisor and keep up the good work. really really thankfull, big peace of mind after all. we were really worried to see what could we find in our return but i know now i can rely on Dexters and they will do the neccesary things to solve the problems.
Emilio · 21 August 2024
Agent replied · 23 August 2024
Dear Emilio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotThank you Jamilah
Dexters took my unit from the moment it was handed over till it was sold. I live in the UAE and Dexters arranged the handover and put the unit for rent and managed all the rental agreements and even arranged for furnishing the unit. When time came for selling the unit, Dexters again was there for me. In particular, I would like to thank Jamilah Alsaher for her dedication and support in managing the unit. She always responded efficiently to my queries and to the tenants requirements.
Khaled · 13 August 2024
Agent replied · 23 August 2024
Dear Khaled, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotKarl Reynolds has been helpful and…
Karl Reynolds has been helpful and efficient in helping to resolve the issues with my rental that they manage.
Consumer · 28 May 2026
Agent replied · 10 June 2024
Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
TrustpilotMonika at Dexter's -a great property manager!
My property manager is Monika Piszczyk at Dexter's and she has been Ace! As a landlord , I had a number of issues in my flat that I rent out, Monika addressed each of these in turn . She kept me informed at each stage of the costs + time and was always very patient with all my questions. If you let a property you would want her to be managing it! she resolved every concern and the tenants are super happy! Thank you Monika!
Shallah · 6 August 2024
Agent replied · 23 August 2024
Dear Shallah, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotPetros Giorganios :)
While living at Oaklands Rise (Easton Court) Petros has been one of a few contacts I have had for helping me with any property management issues. Petros stood out to me as a go-to person as he always goes above and beyond to make sure problems and questions are dealt with quickly and effectively. It has made a huge difference to my experience and I would like to thank him and the North Property Management service for their hard work. Best wishesAmy
Amy · 1 August 2024
Agent replied · 10 June 2024
Dear Amy, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotKentish Town
I recently moved to a new flat in Kentish Town and had the pleasure of working with Remi.From the very beginning, Remi was incredibly helpful and attentive to all my inquiries. Whether it was about the local amenities, the details of the lease, or the neighborhood, Remi provided clear and comprehensive answers promptly. Remi’s professionalism and dedication made the entire moving process smooth and stress-free. I highly appreciate the exceptional service and support, and I would gladly recommend Remi to anyone looking for a new home in London.Thank you, Remi, for all your hard work and assistance!
Émir · 28 July 2024
Agent replied · 23 August 2024
Dear Emir, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
Dexters have been excellent in the process of me moving flat. Charlotte Rule showed me some amazing properties covering exactly what aspects I was looking for. Once I found a flat I loved Charlotte was exceptional in making the signing as smooth as possible though quick responses to any questions I had and making this as seamless as possible. Daniel Faulkner is a great property manager as he was quick to get in contact with me to ensure I had all the information I needed coming up to moving day. Both Charlotte and Daniel have been highly professional and had excellent communication skills making moving flat a much less stressful experience from what I had expected. Thanks to you both! Can’t recommend dexters enough.
Neve · 25 July 2024
Agent replied · 23 August 2024
Dear Neve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotDishonest and a complete waste of time
Phoned to enquire about 4 different properties listed on their website. All 4 have apparently "recently accepted offers" despite none of them being listed as "under offer" on Dexter's website.Megan told me the sellers asked them to keep the properties as avaialble in case their agreed upon sales fell through. As a buyer, it is a complete waste of my time looking at properties that aren't actually available and that have already been sold. How am I meant to work with an agency that displays a complete lack of regard for its clients or their time?Buying a home is usually a significant decision in the purchasers life. Being dishonest from the outset is not a good way of establishing trust and this makes it almost impossible to use Dexters for my property search. I would advise sellers to bear that in mind when making the decision about who they want representing them and the buyers they are potentially losing out on as a result.I'm am sure that Megan is an excellent agent and I hope that one day she wakes up to the unscrupulous practices Dexter's employ and recognises that these are actually detrimental to hers and her clients relationships and (as a result) her long-term interests.
Sam · 22 July 2024
Agent replied · 10 June 2024
Dear Sam Corbet, I am sorry to read your 1* review comments. Thank you for providing further information, I have now located you on our database. I have passed your comments to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotNOT HELPFUL
Dexters took my flat in march.Despite good Communication weekly they failed to gain any offers.Their strategy seems to be , for you to keep reducing the price.I appreciate the market is tough but to get a call saying we do not want to sell this flat anymore left me flabbergasted.Clearly must look bad on their stats!They have removed my listing without any notice period at all.Such poor service from an agents that claims to be one of the best.Poor customer show from George and the team at the twickenham sales office.
Stewart · 19 July 2024
Agent replied · 23 August 2024
Dear Stewart, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma, Customer Relations Team
★★★★★ 1/5
TrustpilotQ2 HR Solutions (QQI)
More than ten of us were made redundant by this company. We previously worked for Howsy until it was acquired by Dexters, and we were fortunate and grateful that Dexters absorbed us after the acquisition. We have been working for them under Q2 HR Solutions (QQI) in the Philippines. However, at the beginning of June, Dexters decided to discontinue outsourcing work offshore, resulting in our redundancy.The issue is that Q2 HR Solutions (QQI) has not yet provided us with our final pay, which exceeds the time limit allowed by labor laws in the Philippines. Most of us have worked for the company for over four years, dedicating our time and working hard. Based on the information we have gathered, the delay is on Dexters' part, as Q2 HR Solutions is waiting for their approval to honor our tenure. We are simply requesting what we rightfully deserve as mandated by Philippine labor law.Kindly expedite Q2 HR Solutions (QQI) release of our final pay, as it has already exceeded the timeframe permitted by Philippine labor law. Despite our patience, our queries and concerns have been ignored. We believe it is time to resolve this matter promptly.
Ronnie · 19 July 2024
Agent replied · 23 August 2024
Dear Ronnie,We are sorry to read of your unhappiness. We are not aware of any outstanding payments due to ex Howsy colleagues, and have urgently requested further information from QQI relating to this. Please do contact us directly at info@customerrelationsteam.co.uk or 020 8614 1230 and ask for customer relations so that we can discuss your concerns in more detail. Kind regards, Customer Relations Team
★★★★★ 5/5
TrustpilotMonika Piszczyk handled the replacement…
Monika Piszczyk handled the replacement of the boiler in my flat which is being rented out. From the outset, Monika was extremely professional and also had a very affable way about her which made the whole process, which could have been very stressful, manageable. Monika definitely gave me a "sleep easy" factor as I felt very assured that this big and costly project was in good hands. Furthermore, Monika dealt with a post-completion error quickly and with minimal fuss which really sealed it for me.
Devandran · 18 July 2024
Agent replied · 23 August 2024
Dear Devandra, Thank you for your kind comments regarding Monika and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotI have worked with Angie since she…
I have worked with Angie since she joined Dexter at the north London Branch. I must say was a pleasant efficient and through professional attitude. Everyone in Dexter does a great but now I feel that there is someone willing to go the extra mile to get thing on the move. My tenants respect and appreciate her frank and informed direct approach. She calls me for instructions, makes suggestions and ideas. I feel she has the Dexter business, and my interests close at hand and going in the right direction. Since Angie joined Dexter at the North London branch, she has displayed a pleasant, efficient, and thorough professional attitude. Angie and I have developed a great working relationship, as she consistently listens to my instructions and ensures tasks are completed effectively. Her willingness to collaborate and adapt has been invaluable.• Angie goes the extra mile to get things moving. She effectively communicates my input to tenants, ensuring that their needs are met promptly and accurately. Her proactive approach sets her apart.• Tenants respect and appreciate Angie’s frank and informed direct approach. Her ability to call for instructions, make suggestions, and offer innovative ideas showcases her dedication to both Dexter’s business and our tenants' interests.• She is amiable and well-liked by both tenants and me. Her friendly demeanor and professional conduct have fostered strong relationships, contributing to a positive and productive working environment.Angie has proven to be an outstanding addition to the Dexter team. Her professional attitude, willingness to go the extra mile, and excellent communication skills ensure that both Dexter’s business and our tenants' needs are well taken care of. Her positive impact is evident, and I look forward to continuing our successful collaboration.
Manuel · 15 July 2024
Agent replied · 23 August 2024
Dear Manuel, Thank you for taking the time to write a great review. Angie will be thrilled to read your kind comments. Please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotYears of mould issues finally sorted
We have been renting our current property for almost 5 years and have had mould issues since the beginning of our tenancy. It was not until Monika Piszczyk took over the management of our property, did we finally get our severe mould issues sorted. Monika, with her determination and hard work, managed to get our landlord to finally agree to put in the money to install proper ventilation, get mould treatment and redecoration done. She saw through the whole process and made sure things were done well. Thank you Monika for fighting for our rights to live in a safe and comfortable home.
Safiah · 11 July 2024
Agent replied · 23 August 2024
Dear Safiah, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleJeyda has been amazing help for us recently, we have been looking to rent a property in the area and she has gone above and beyond for us
D · 15 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleMy flatmate and I had the pleasure to work with Yasmin during our property search to find our new flat. Yasmin was very meticulous in helping us find a flat and has systematically managed to find us flats that met our requirements. She was also very flexible and accommodating to our busy schedule and organised last minute viewing. Out of 5 flats we visited with Yasmin we end up offering on 3 of them. We end up signing for a flat in a different location but I would definitely get in touch with Dexters in the future for any property search.
Zaheer · 26 May 2024
Agent replied · 26 August 2024
Dear Zaheer, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Yasmin. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotVery happy with Dexters
We rented a property with Dexters a month ago. The process was very smooth and quick. We’ve now settled in and Dominic Glover has been very helpful in resolving all the issues faced when first moving in. Dominic is extremely proactive and a great problem solver. We hope this level of support remains for the full length of our contract, but from what we’ve seen so far, we are very satisfied. Thanks so much Dominic!
Silvia · 20 August 2024
Agent replied · 23 August 2024
Dear Silvia, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
TrustpilotChristian is outstanding-very caring…
Christian is outstanding-very caring and responsive. Working with him is great as we seem to arrive at an amicable solutions for both landlord and tenant. Appreciate his attentive service
ARUN · 23 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.