Trusted Agent profile · London
★★★★★
2,635 reviews across 2 platforms
123 Wapping High Street, London, E1W 3NX
Dexters's office in London, at 123 Wapping High Street, is rated 4.4 out of 5 across 2,635 reviews on two platforms, including 567 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding service
Katie in the Kew branch helped me find the right property for me. She responded promptly and gave detailed, informative responses. I can’t recommend dexters enough and the staff are so helpful!Will definitely be referring friends to dexters!
1/5
TrustpilotUntrustworthy and will steal your…
Untrustworthy and will steal your deposit.
Dear Joe,I am disappointed to read your 1* review. If you would like to share some more details I will happily look into this further for you as I am currently unable to locate you on our database.Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDunica from Dexters was amazing
Dunica from Dexters was amazing! Really helpful and nothing was ever too much to ask.
Dear Annie. Thank you for taking the time to leave a 5* review for Dunica. We are pleased to see that you received brilliant service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotReally pleased with service and outcome…
Really pleased with service and outcome from Felix, Chris and the whole team at Dexters.
Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleLeanne Clarke at Dexters was really helpful, solved our issue in a matter of days. Thank you and keep up the awesome service.
Dear Gabriel, We greatly appreciate you putting aside the time to submit a review about our Wapping Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleProfessional services, friendly agents, timely follow-ups on issues. Robert, especially, handled our case very smoothly, from finalising the contract to checking-in. Highly recommended.
Dear Pete, We greatly appreciate you putting aside the time to submit a review about our Wapping Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotFantastic experience
Fantastic experience with our estate agent Jesse, would highly recommend for any first time renters!
Dear Henry, thank you for leaving a 5* review for Jesse. We really appreciate you taking the time to leave such a great review and hope we can assist you in the future. Kind Regards Asma Chughtai Customer Relations Team
5/5
GoogleFrom initial contact Will G was very prompt at responding to all enquiries and was significant in getting to completion.
Dear Nick, We are delighted to read that our Wapping Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotSuperb service from Emily Wells from…
Superb service from Emily Wells from Dexters, unbeatable time response and the highest standard in management properties.
Dear Juan, Thank you for taking the time to leave a 5 star review regarding your experience with Emily. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleHave been dealing with them for 1.5 years and will be for 1.5 more. Fantastic service from Robert Scullion and Mark Scott. Thanks guys
Dear Srihari, Thank you for taking the time to write a review about the great service you received from our Wapping Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
TrustpilotExcellent service
Excellent service. Always reliable and professionalI would highly recommend Dexters
Dear Leone, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotVery good service
Very good service. Cannot fault them in anyway. Have special interest in their clients.
Dear Michalis, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotOutstanding experience
From start to finish it’s been an outstanding service. From getting the many potential buyers through the door, to negotiating, and finally the coordination with solicitors, it’s been fantastic. I have absolutely no hesitation in recommending Dexters.
1/5
TrustpilotNo refund of deposit after a month
No refund of deposit after a month, sent a few emails without any responses.
Dear Jidong, we are concerned to read your review. I understand that our property management team have been in contact with you to get this issue resolved. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleJilka Patel, our property manager, is friendly, warm and always gets back to us quickly when dealing with any issues that arise
Dear Ellie, We are really pleased to read your positive review regarding the service from our Wapping Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotExcellent service
Excellent serviceAgent follow up is close and highly reponsibility
Dear Michael, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotJamil - Dexters
Jamil provided excellent , professional service helping me to secure a purchase. Thank you
Dear David, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
1/5
TrustpilotAvoid like plague!
Avoid, very bad people!
Dear James, I am sorry to read your 1 star review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotThey can cause a lot of unnecessary…
They can cause you a lot of unnecessary stress.
Dear Giulia, Thank you for your feedback, we are sorry to hear what you have experienced. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotProperties they show are good
Properties they show are good, but didn’t tick all the boxes of my criteria
Dear Edward, thank you for your 4* review and your feedback. We appreciate all feedback and the team will keep in touch in regards to your property search. Kind Regards Asma Chughtai Customer Relations Team
5/5
GoogleHad a great experience viewing with William from Dexter’s. Top block. Reply recommend using him to buy a property.
Dear Faridul, Thank you for your review regarding your experience with our Wapping Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotGreat Service
Nick Marakis at Dexters was great. He kept me updated at every turn. Happy customer.
Dear Katherine, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Louise Smith Customer Relations Team
1/5
TrustpilotRude agent
Rude agent , poor customer service, lack of clarity and accountability
Dear Mary. We are sorry to hear that your experience with us didn’t go as planned and would be eager to hear more so that we can rectify this for you. If you could please email me further details at customerrelations@dexters.co.uk, I will make sure this is dealt with. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleWe are very happy with Jilka Patel answering and dealing with all our needs. We highly appreciate her work. Thank you
Dear Reinhild, Thank you for taking the time to write a review about the great service you received from our Wapping Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
