Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI called and spoke with Skye, she was really friendly and helpful and had loads of information.
Lilliek · 12 June 2020
Agent replied · 11 June 2024
Dear Lilliek, We greatly appreciate you putting aside the time to submit a review about our Wapping Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
TrustpilotAppalling customer service
Appalling customer service, pretty much zero communication, and embarrassingly amateur staff, please avoid.
Jay · 22 May 2021
Agent replied · 24 August 2024
Dear Mr Bolton, we are really disappointed to read your comments but have been unable to locate a record under your name on our database. If you could contact me with further details as to which office this relates to and who you were dealing with, I can then take this up with them. I look forward to hearing from you. Kind regards, Sarah Tranter, Customer Relations Team
★★★★★ 5/5
TrustpilotThey go way above the standard to give…
They go way above the standard to give Excellent Service
Frank · 3 December 2021
Agent replied · 10 June 2024
Dear Frank, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotHad an amazing experience with this…
Had an amazing experience with this company and where extremely helpful
Shooters · 23 September 2021
Agent replied · 10 June 2024
Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat service!
Great service!Poppy’s been super friendly and professional! Thank you sooooo much!
Eric · 23 September 2021
Agent replied · 10 June 2024
Dear Eric, thank you for the 5* review. We appreciate you taking the time to leave us a review and wish you all the best going forward. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWill did a fantastic job at helping us purchase our first property.
Blanka · 12 June 2021
Agent replied · 11 June 2024
Dear Blanka, Thank you for taking the time in providing such lovely comments about Will in our Wapping office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
Googlevery friendly, patient and professional
Michael · 12 June 2022
Agent replied · 11 June 2024
Dear Michael, It’s great to hear that you have had a brilliant experience with our Wapping office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters have been amazing with the…
Dexters have been amazing with the search for a property.
Alyisha · 16 September 2021
Agent replied · 11 June 2024
Dear Alyisha, thank you for your 5* review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 4/5
GoogleThey are okNegativeResponsiveness, Quality, Professionalism
Alessandro · 12 June 2022
Agent replied · 11 June 2024
Dear Alessandro, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Louise Smith Customer Relations Team
★★★★★ 5/5
GoogleGreat team down there. Jason and William really know their stuff. Really recommend using them.
Luke · 12 June 2020
Agent replied · 11 June 2024
Dear Luke, Thank you for taking the time to write a review about the great service you received from our Wapping Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotThese guys were incredibly helpful when…
These guys were incredibly helpful when I was looking for some advice
Jason · 22 March 2021
Agent replied · 13 June 2024
Dear Jason, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Cricklewood Moritz
Dexters Cricklewood Moritz, great experience!
Julio · 13 May 2022
Agent replied · 10 June 2024
Dear Julio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWith my checkout process was very well served by Jilka who was very responsive and communicated well
Adam · 13 June 2019
Agent replied · 11 June 2024
Dear Adam, Having read your review, we would like thank you for your feedback about our Wapping Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotMost understanding and efficient team…
Most understanding and efficient team with excellent turnaround time. Well done!
Dr · 1 April 2021
Agent replied · 24 August 2024
Dear Dr Mansoor, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWow. An exemplary service from start to finish. So many hiccups with our own referencing and the landlord and they were pleasant, patient and consummate professionals throughout. Robert and James have been absolutely incredible. I’d highly recommend these people and I’ll be using them next time. Just wow.
Jonny · 13 June 2019
★★★★★ 1/5
TrustpilotWorst property manager in London
Worst property manager in London. To be avoided.
Thibaut · 1 September 2021
Agent replied · 11 June 2024
Dear Thibaut, I am sorry to read your comments regarding your experience with Dexters and have brought this to the attention of the Director of Property Management to review. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleAttentive, accessible and helpful staff, particularly the one I've had most contact with, Robert Scullion-Smith!
Nina · 13 June 2019
Agent replied · 11 June 2024
Dear Nina, I am writing to say thank you for your kind comments about the service you received from our Wapping Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent job West Hampsted branch…
Excellent job West Hampsted branch (Felix)
Leonardo · 30 September 2021
Agent replied · 10 June 2024
Dear Leonardo. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMy mother viewed a property yesterday with Hollie, she was very helpful and professional!
Lizzie · 13 June 2019
Agent replied · 11 June 2024
Dear Lizzie, Thank you for taking the time to write a review about the great service you received from our Wapping Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGood estate agent, very prompt response from Hollie Pittey. Highly recommended!
Fu · 12 June 2020
Agent replied · 11 June 2024
Dear Fu, Thank you for your great review regarding our Wapping office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Good communication from Charlie throughout.
Leigh · 27 May 2021
Agent replied · 24 August 2024
Dear Leigh, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review. Kind regards Louise Smith Customer Relations Team
★★★★★ 5/5
TrustpilotI been with Sonia de abru in kingston…
I been with Sonia de abru in kingston branch for a long time she is excellent and very helpful very good customer service thank u Sonia for every thing
Hala · 17 October 2022
★★★★★ 5/5
TrustpilotIncredible help
Incredible help, never been happier
J · 16 September 2021
Agent replied · 11 June 2024
Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service
Dexters have been very proactive throughout the sales process, communicating well with all parties in the chain and supporting both buyers and sellers. Overall an excellent service.
Kel · 1 December 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
