4/5
TrustpilotAll good
..............................
Agent replied · 10 June 2024
Dear Craig, thank you for your 5* review. Kind regards Asma Chughtai Customer Relations Team
Trusted Agent profile · London
Dexters London reviews
★★★★★
2,630 reviews across 2 platforms
123 Wapping High Street, London, E1W 3NX
Dexters's office in London, at 123 Wapping High Street, is rated 4.4 out of 5 across 2,630 reviews on two platforms, including 567 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Awards
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleReally helpful people and great service
Agent replied · 11 June 2024
Dear Jai, We appreciate you taking the time to submit your review regarding the service you received from our Wapping Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat service, lovely people and very professional. Thanks!
Agent replied · 11 June 2024
Dear Joe, We appreciate you taking the time to submit your review regarding the service you received from our Wapping Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
TrustpilotFrom a Solicitor's point of view
From a Solicitor's point of view, rather than chase, chase, chase, Dexters were helpful and assisted when requested.
5/5
TrustpilotHouse sale
Professional, considerate and had excellent understanding of the trials of house moves and the difficulties of sellers & buyers fixing dates.
5/5
GoogleGreat efficient professional service from Nathan.
Agent replied · 11 June 2024
Dear Jack, We are delighted to read that our Wapping Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotFantastic Service
We work with Dexters a lot and always a fantastic help to keep the transaction moving.Pleasure working with you.Kind regards
5/5
TrustpilotAlistair it’s amazing.
Alistair it’s amazing. He always do his best to make the process quicker and easier. Thank you!
4/5
TrustpilotThey are Great,
Agent replied · 7 June 2026
Dear Robab, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
TrustpilotDexters has gone above and beyond
Dexters has gone above and beyond! Couldn’t recommend them more! Thank you
1/5
TrustpilotSPAMMERS
They keep sending letters and letters EVERY SINGLE month offering their services or properties. They just generate more waste!
1/5
TrustpilotOh my god
Oh my god, so very very unprofessional. I’d lick a stinging nettle rather than work with them again.
1/5
TrustpilotThey simply do not refund our deposit
They simply do not refund our deposit, we have been waiting for it for around 3 weeks
1/5
TrustpilotVery third class service they don't…
Very third class service they don't know how to speak to there clients and assault them
5/5
TrustpilotI deal with Sonia - professional, effective and friendly
I deal with Sonia and it has been a pleasure. Professional, effective and friendly - can't ask for more.Keep up the good work.
5/5
GoogleGreat agent, good people, fab experience. Nick and Jilka and the rest of the team have been attentive and helpful
1/5
TrustpilotAbsolutely atrocious customer service
Absolutely atrocious customer service. The staff becomes extremely unhelpful the second you sign the tenancy agreement.
5/5
TrustpilotExcellent service from Georgina and…
Excellent service from Georgina and Sheikh. Any problems are dealt with promptly. would highly recommend them.
5/5
GoogleGreat experience with Jason Taylor - quick to respond, helpful and efficient!
5/5
TrustpilotExcellent service and response timing! Sabiya
Rating only, no written review.
Agent replied · 29 December 2024
Dear Mary, Thank you for leaving a wonderful 5* review. Kind regards, Asma
1/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Dear Shikhar, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma
5/5
TrustpilotThank you Petros !
Rating only, no written review.
Agent replied · 13 June 2024
Dear Lucia, Thank you fo much for your 5* review and kind comments. Kind regards, Asma, Customer Relations Team
5/5
TrustpilotExcellent service from Donalina
Rating only, no written review.
Agent replied · 10 June 2024
Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma, Customer Relations Team
1/5
GoogleEmpty promises.
Agent replied · 11 June 2024
Dear Jochi, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dexters London
Has Dexters won any awards?
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
