Trusted Agent profile · London

Dexters London reviews

★★★★★ Great

2,635 reviews across 2 platforms

123 Wapping High Street, London, E1W 3NX

Dexters's office in London, at 123 Wapping High Street, is rated 4.4 out of 5 across 2,635 reviews on two platforms, including 567 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

567

Reviews on Google

This office

Trustpilot logo

2,068

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Great service from the agency in general, very organised, Hollie in particular was very helpfulPositiveQuality

Mark · 12 June 2022

Agent replied · 11 June 2024

Dear Mark. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Simple and easy to do

Simple and easy to do, so all OK

Jeff · 21 February 2023

Agent replied · 10 June 2024

Dear Jeff, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters manage my rental property extremely well. Jilka Patel (my property manager) provides a great service by communicating well with me and the tenants. I’m very pleased!

Alice · 13 June 2019

Agent replied · 11 June 2024

Dear Alice, Thank you for your review regarding your experience with our Wapping Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

The team in Dexters is very efficient…

The team in Dexters is very efficient and considerate. We rely on their expertise and support.

Hanwei · 9 March 2022

Agent replied · 10 June 2024

Dear Hanwei, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Professional Service with a personal touch. First class service in both selling and…

First class service in both selling and buying. Always very helpful and personal attention to detail. Our transactions were long and drawn out (not due to Dexters) and we found them patient and diligent. Would recommend them to friends.

Eileen · 1 March 2023

5/5

Google

Will did a stellar job intermediating a purchase in such uncertain times. Thank you for a great service. Highly recommend.

Preten · 12 June 2021

Agent replied · 11 June 2024

Dear Preten, Thank you for your great review regarding our Wapping office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Dexters have been great! William and Jason have kept great communication throughout the whole process. Very professional, efficient and I would highly recommend them.

Kym · 12 June 2020

Agent replied · 11 June 2024

Dear Kym, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team

1/5

Trustpilot

Handy if you do not want to get a good…

Handy if you do not want to get a good price for your property and then they think you will accept

P · 2 March 2021

Agent replied · 24 August 2024

Dear P Wilson, I have tried to trace your name on our database but have been unable to find you. If you could give me some further details along with your full name and email address, I can then look into this for you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team

5/5

Trustpilot

Mark from Dexters assisted me with…

Mark from Dexters assisted me with letting my property. The whole process ran smoothly and was very professional.

Damian · 24 September 2021

Agent replied · 10 June 2024

Dear Damian. We are thrilled to read that Mark in our Wimbledon office delivered great service. We hope to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Very professional and quick. Jilka ensured that a problem we had with our front door was sorted within hours of emailing her. Cannot thank her enough

Megan · 13 June 2019

Agent replied · 11 June 2024

Dear Megan, We greatly appreciate you putting aside the time to submit a review about our Wapping Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Dexters Review

Dexters have been excellent throughout our house purchase process. Very easy to be contacted, proactive and would recommend!

Scott · 17 September 2021

Agent replied · 10 June 2024

Dear Scott, thank you for leaving your 5* review. We are pleased to read this and wish you the best of luck in your new home. Kind Regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Estate agent was always on time

Estate agent was always on time, very helpful and she was happy to answer any questions I had!

Becca · 16 September 2021

Agent replied · 11 June 2024

Dear Becca, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great and efficient service from…

Great and efficient service from Donalina my property manager

HH · 25 November 2022

Agent replied · 10 June 2024

Dear HH, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Dexters Estate Agents

Great team, good all the way though to completion of sale

Glen · 6 September 2022

Agent replied · 10 June 2024

Dear Glen, Thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great professional advice from Tallulah Keating from Dexter's

Tallulah Keating gave me great advice and sorted the issues promptly.

LT · 5 September 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Extremely professional set up made even more welcoming by Jamie who was very attentive to any questions I had ! Would highly recommend.

Philip · 12 June 2020

Agent replied · 11 June 2024

Dear Philip, Thank you very much for your great review regarding our Wapping Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

Great staff

Great staff, specially Property Manager Donalina Gargrupe

Valentin · 16 January 2023

Agent replied · 10 June 2024

Dear Valentin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent estate Agent

Most helpful..great communication to help get the deal done.

Nick · 4 November 2022

Agent replied · 10 June 2024

Dear Nick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Good sales team

Good sales teamV pro-active sales team, v keen, destroyed the competition, good job.

Rupert · 17 May 2022

Agent replied · 10 June 2024

Dear Rupert, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Consistent poor communication by Estate…

Consistent poor communication by Estate Agents who just don’t seem to care.

Aran · 4 June 2022

Agent replied · 10 June 2024

Dear Aran, I am disappointed to read your 1 star review. I have forwarded your comments on to the office Director to review your comments with the team. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Trustpilot

Truly awful

Truly awful - do not do business with these cowboys

SpncR · 25 August 2022

Agent replied · 10 June 2024

I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Happy tenant!

I have recently had occasion to deal with Dexter’s as a tenant on two separate matters. Both Ian Sepion and Sheikh Mohsin have responded quickly and both matters were dealt with in an approachable and friendly manner. I have now been a client for 5 years and can honestly say that I’ve always had excellent service.

Sharon · 23 July 2019

1/5

Trustpilot

Bombarded with aggressive marketing as…

Bombarded with aggressive marketing as soon as I instructed a different agent.

Gabriel · 3 May 2022

Agent replied · 10 June 2024

Dear Gabriel, I am sorry to hear you have been receiving marketing you have not wanted. If you could send us the email address that is receiving this marketing to customerrelations@dexters.co.uk. We can look into this for you. Thank you. Kind regards, Asma Chughati, Customer Relations Team

5/5

Google

Had the chance to have max mitchell as my agent and was a deligth and very diligent at all times. Thanks!

Pernan · 12 June 2020

Agent replied · 11 June 2024

Dear Andy, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Wapping Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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