Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat service from the agency in general, very organised, Hollie in particular was very helpfulPositiveQuality
Mark · 12 June 2022
Agent replied · 11 June 2024
Dear Mark. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotSimple and easy to do
Simple and easy to do, so all OK
Jeff · 21 February 2023
Agent replied · 10 June 2024
Dear Jeff, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters manage my rental property extremely well. Jilka Patel (my property manager) provides a great service by communicating well with me and the tenants. I’m very pleased!
Alice · 13 June 2019
Agent replied · 11 June 2024
Dear Alice, Thank you for your review regarding your experience with our Wapping Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotThe team in Dexters is very efficient…
The team in Dexters is very efficient and considerate. We rely on their expertise and support.
Hanwei · 9 March 2022
Agent replied · 10 June 2024
Dear Hanwei, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotProfessional Service with a personal touch. First class service in both selling and…
First class service in both selling and buying. Always very helpful and personal attention to detail. Our transactions were long and drawn out (not due to Dexters) and we found them patient and diligent. Would recommend them to friends.
Eileen · 1 March 2023
★★★★★ 5/5
GoogleWill did a stellar job intermediating a purchase in such uncertain times. Thank you for a great service. Highly recommend.
Preten · 12 June 2021
Agent replied · 11 June 2024
Dear Preten, Thank you for your great review regarding our Wapping office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleDexters have been great! William and Jason have kept great communication throughout the whole process. Very professional, efficient and I would highly recommend them.
Kym · 12 June 2020
Agent replied · 11 June 2024
Dear Kym, Thanks for the great five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
TrustpilotHandy if you do not want to get a good…
Handy if you do not want to get a good price for your property and then they think you will accept
P · 2 March 2021
Agent replied · 24 August 2024
Dear P Wilson, I have tried to trace your name on our database but have been unable to find you. If you could give me some further details along with your full name and email address, I can then look into this for you. md@customerrelationsteam.co.uk Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
TrustpilotMark from Dexters assisted me with…
Mark from Dexters assisted me with letting my property. The whole process ran smoothly and was very professional.
Damian · 24 September 2021
Agent replied · 10 June 2024
Dear Damian. We are thrilled to read that Mark in our Wimbledon office delivered great service. We hope to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleVery professional and quick. Jilka ensured that a problem we had with our front door was sorted within hours of emailing her. Cannot thank her enough
Megan · 13 June 2019
Agent replied · 11 June 2024
Dear Megan, We greatly appreciate you putting aside the time to submit a review about our Wapping Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Review
Dexters have been excellent throughout our house purchase process. Very easy to be contacted, proactive and would recommend!
Scott · 17 September 2021
Agent replied · 10 June 2024
Dear Scott, thank you for leaving your 5* review. We are pleased to read this and wish you the best of luck in your new home. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotEstate agent was always on time
Estate agent was always on time, very helpful and she was happy to answer any questions I had!
Becca · 16 September 2021
Agent replied · 11 June 2024
Dear Becca, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotGreat and efficient service from…
Great and efficient service from Donalina my property manager
HH · 25 November 2022
Agent replied · 10 June 2024
Dear HH, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotDexters Estate Agents
Great team, good all the way though to completion of sale
Glen · 6 September 2022
Agent replied · 10 June 2024
Dear Glen, Thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGreat professional advice from Tallulah Keating from Dexter's
Tallulah Keating gave me great advice and sorted the issues promptly.
LT · 5 September 2022
Agent replied · 10 June 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleExtremely professional set up made even more welcoming by Jamie who was very attentive to any questions I had ! Would highly recommend.
Philip · 12 June 2020
Agent replied · 11 June 2024
Dear Philip, Thank you very much for your great review regarding our Wapping Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
TrustpilotGreat staff
Great staff, specially Property Manager Donalina Gargrupe
Valentin · 16 January 2023
Agent replied · 10 June 2024
Dear Valentin, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent estate Agent
Most helpful..great communication to help get the deal done.
Nick · 4 November 2022
Agent replied · 10 June 2024
Dear Nick, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotGood sales team
Good sales teamV pro-active sales team, v keen, destroyed the competition, good job.
Rupert · 17 May 2022
Agent replied · 10 June 2024
Dear Rupert, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotConsistent poor communication by Estate…
Consistent poor communication by Estate Agents who just don’t seem to care.
Aran · 4 June 2022
Agent replied · 10 June 2024
Dear Aran, I am disappointed to read your 1 star review. I have forwarded your comments on to the office Director to review your comments with the team. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotTruly awful
Truly awful - do not do business with these cowboys
SpncR · 25 August 2022
Agent replied · 10 June 2024
I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for you. Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotHappy tenant!
I have recently had occasion to deal with Dexter’s as a tenant on two separate matters. Both Ian Sepion and Sheikh Mohsin have responded quickly and both matters were dealt with in an approachable and friendly manner. I have now been a client for 5 years and can honestly say that I’ve always had excellent service.
Sharon · 23 July 2019
★★★★★ 1/5
TrustpilotBombarded with aggressive marketing as…
Bombarded with aggressive marketing as soon as I instructed a different agent.
Gabriel · 3 May 2022
Agent replied · 10 June 2024
Dear Gabriel, I am sorry to hear you have been receiving marketing you have not wanted. If you could send us the email address that is receiving this marketing to customerrelations@dexters.co.uk. We can look into this for you. Thank you. Kind regards, Asma Chughati, Customer Relations Team
★★★★★ 5/5
GoogleHad the chance to have max mitchell as my agent and was a deligth and very diligent at all times. Thanks!
Pernan · 12 June 2020
Agent replied · 11 June 2024
Dear Andy, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Wapping Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.