Trusted Agent profile · London
★★★★★
2,630 reviews across 2 platforms
123 Wapping High Street, London, E1W 3NX
Dexters's office in London, at 123 Wapping High Street, is rated 4.4 out of 5 across 2,630 reviews on two platforms, including 567 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotDorian in lettings has been amazing…
Dorian in lettings has been amazing with our search, always on hand to help and a pleasure to deal with!
Dear Rob, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHappy with the service. The letting agent, Roshan, was very helpful and professional, always keen to help with our requests. Highly recommend this agency.
Dear Alessia, Thank you for your review, and mentioning your experience with Roshan in our Wapping office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Louise Smith Customer Relations Team
5/5
GoogleI enjoyed my experience with Dexters and especially loved viewings organised by consultant Mitchell. He was very polite, flexible and understood our renting preferences straight away. Thank you
Dear Anna, Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Hayley Marner Customer Relations Team
2/5
TrustpilotNot great
Not great. Didn't make their charges clear to us and forgot to inform us about another council related charge until the last minute.
Dear Sir/Madam, I would very much appreciate it if you could contact me directly at customerrelations@dexters.co.uk with regard to your review. We would like to look into this with the office concerned in order to discuss further with the team. I look forward to hearing from you. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleHollie at Dexters is a consummate professional who most definitely stands out from the crowd. 5 stars.
Dear Allan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent service from competent and…
Excellent service from competent and knowledgeable agents.
Dear Kj, Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotAmazing help from Hollie Jasmine
Thank you for all the help from Hollie Jasmine! Really great advice and made the whole process easy! 🙏🏼
Dear Poppy, Thank you for leaving a 5 star review. Hollie will be so pleased to read your positive feedback. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWent on a viewing with William and he was very knowledgeable on the local market - and his advice was fantastic. Strongly recommend using William at Dexters.
Dear Joshua, I am writing to say thank you for your kind comments about the service you received from our Wapping Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleFriendly, receptive, informative. Jason Taylor, in particular, was both extremely helpful, switched on and very knowledgable on the local area and property market. Will definitely visit again!
Dear Michael, Thank you for your kind words regarding our Wapping office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotFelix and Jasmine have been helpful and…
Felix and Jasmine have been helpful and proactive in managing our purchase from the beginning! I would recommend working with both of them.
Dear Raya, Thank you for sharing your kind words with us, as we are delighted you experienced a 5* service with Felix and Jasmine. Kind Regards, Sarah Tranter, Customer Relations Team
5/5
TrustpilotEfficient prompt courteous service
Efficient prompt courteous service. Easy to contact and approachable.
Dear BM, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleCharlie has provided an excellent and efficient service from the very beginning firstly with the viewings, then supporting with the tenancy agreement and finally with the referencing process. Recommended
Dear Alejandro, Thank you for your review regarding your experience with our Wapping Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleI had delightful viewing with a representative from Dexters, Jamie. Although the property in question wasn't for me, I would highly recommend Dexters as a company. Very professional indeed!
Dear Wilfred, We greatly appreciate you putting aside the time to submit a review about our Wapping Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
TrustpilotGreat Onboarding
excellent onboarding care so far.
Dear Martin, Thank you for your lovely words and for leaving a 5* review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHollie helped my son with his property search, was very helpful and offered a five star service from star to finish.PositiveResponsiveness, Professionalism
Dear Clare, I am writing to say thank you for your kind comments about the service you received from our Wapping Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleHollie took my partner and I out on a viewing; we didn't end up buying but she was an incredibly polite and very helpful young lady.
Dear Evan, I am writing to say thank you for your kind comments about the service you received from our Wapping Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotFriendly and efficient
Super easy to deal with, really helpful and efficient in my hunt for a flat! Couldn’t recommend more
Dear Georgia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters is a professional management…
Dexters is a professional management company and have good team to follow up my enquiry. I would like to thank my property manager Donalina who has actively followed up my different enquiries even after closure. Appreciate Dexters team to support my UK life
5/5
GoogleJason was helpful and kept me up to date on my purchase.
5/5
GoogleWilliam at Dexters wapping office has offered great service when we were purchasing our new home. He makes sure the communication is smooth and pushes the deal through.
Dear Yiyi, We greatly appreciate you putting aside the time to submit a review about our Wapping Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleGreat service from the agency in general, very organised, Hollie in particular was very helpfulPositiveQuality
Dear Mark. Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotSimple and easy to do
Simple and easy to do, so all OK
Dear Jeff, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotThe team in Dexters is very efficient…
The team in Dexters is very efficient and considerate. We rely on their expertise and support.
Dear Hanwei, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleDexters manage my rental property extremely well. Jilka Patel (my property manager) provides a great service by communicating well with me and the tenants. I’m very pleased!
Dear Alice, Thank you for your review regarding your experience with our Wapping Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
