Trusted Agent profile · London

Dexters London reviews

★★★★★ Great

2,630 reviews across 2 platforms

123 Wapping High Street, London, E1W 3NX

Dexters's office in London, at 123 Wapping High Street, is rated 4.4 out of 5 across 2,630 reviews on two platforms, including 567 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

567

Reviews on Google

This office

Trustpilot logo

2,063

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great

Listened, understood and resolved !

Linda · 24 October 2023

Agent replied · 10 June 2024

Dear Linda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A great and speedy help shown and great…

A great and speedy help shown and great attitude towards helping me solve all housing maintenance and repair problems presented to her

Shirley · 10 March 2022

Agent replied · 10 June 2024

Dear Shirley, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Claire and the twickenham team are…

Claire and the twickenham team are a excellent. Always available, extremely knowledgeable and helpful throughout our recent house sale and purchase. I would highly recommend.

Robert · 20 September 2021

Agent replied · 10 June 2024

Dear Robert, thank you for your 5* review. We are pleased to see that you have had a positive experience with Claire and the team in our Twickenham office. Kind regards Asma Chughtai Customer Relations Team

1/5

Google

Unprofessional. Lack of ethics.

Karim · 14 November 2023

Agent replied · 11 June 2024

Dear Karim, I am sorry to read your comments and would like to look into this further for you. If you could please contact me directly with more information at customerrelations@dexters.co.uk and I can ensure that this is investigated by the appropriate person. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

A JOY TO DEAL WITH

Sophie Ling of Dexters did an amazing job showing us a property. We found her helpful, professional, and so knowledgeable about the property and area.

Juliet · 16 September 2021

Agent replied · 11 June 2024

Dear Juliet, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Daniel Norman from lettings is a star

Daniel Norman from lettings is a star. Calm and collective and knows how to handle the stressful lettings process like a pro!!

Feather · 18 February 2022

Agent replied · 10 June 2024

Thank you for leaving a lovely 5 star review. The team really appreciated your feedback. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Highly recommended …

Very helpful and made the whole experience easy.

John · 24 July 2023

Agent replied · 10 June 2024

Dear John, Thank you for your lovely words and wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Service and Highly…

Excellent Service and Highly reccommended and in future would like to build a good client relationship for future projects

Mohammad · 9 July 2022

Agent replied · 10 June 2024

Dear Mohammad, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I've had a very professional all round…

I've had a very professional all round service Dexters since first registering my interest in a property.

Simon · 29 October 2024

5/5

Trustpilot

Dexters Kentish Town

Dexters have looked after us well over the years and having had bad experiences with other agents in the area very pleased with their service.

Trevor · 16 August 2021

Agent replied · 13 June 2024

Dear Trevor, thank you for your kind words regarding our Kentish Town office. We are pleased to read that you have received great service and hope to assist you again in the future. Kind Regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Excellent service

Excellent service from Donalina

Richard · 30 October 2023

Agent replied · 10 June 2024

Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Great experience and even better…

Great experience and even better service, very helpful !

Aaron · 13 June 2023

Agent replied · 10 June 2024

Dear Aaron, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

They helped me a lot. Specifically Frankie, great service!

Gabriela · 12 June 2023

Agent replied · 11 June 2024

Dear Gabriela, Thank you for taking the time to leave a lovely review regarding Frankie. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Excellent all round service for our letting from the entire team led by Robert Scullion Smith, everything ran smoothly with excellent communication at every stage, leading to a successful letting. Great team!

Naomi · 13 June 2019

Agent replied · 11 June 2024

Dear Naomi, I am writing to say thank you for your kind comments about the service you received from our Wapping Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

1/5

Trustpilot

Cold called me Again!

Cold called me. Again! Must be desperate for new business, I guess.

GB · 9 March 2023

Agent replied · 10 June 2024

I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you and have your details removed. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Very positive experience

Very positive experience, great communication and very refreshing to see progress for once after so many let downs with previous companies.Will be recommending.

Jamie · 10 November 2021

Agent replied · 10 June 2024

Dear Jamie, thank you for leaving us such a positive review. We wish you all the best going forward. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

They offer very good service and look…

They offer very good service and look very well after their old clients

Wieam · 27 January 2023

Agent replied · 10 June 2024

Dear Wieam,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Service: James Mcwhinney

James provided excellent service. I would recommend Dexters.

Amina · 26 June 2023

Agent replied · 10 June 2024

Dear Amina, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been a contractor for Dexters for a few years now. Louise, is always a pleasure to work with. She understands everything and is never any trouble. Thanks for being amazing Louise!

AMBREEN · 13 June 2018

Agent replied · 11 June 2024

Dear A. Hussain, Thank you very much for your great review regarding our Wapping Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Trustpilot

Repair management

Quick, efficient service.

Robert · 24 October 2023

Agent replied · 10 June 2024

Dear Robert, Thank you for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

An exceptional service provided by…

An exceptional service provided by Parys! He was professional and catered to our needs and therefore found exactly what we were looking for!

Revina · 24 September 2021

Agent replied · 10 June 2024

Dear Revina, It’s great to hear that you have had a brilliant experience with our Westbourne Grove office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Amazing service from Ashley at Dexters…

Amazing service from Ashley at Dexters Battersea who helped arrange the tenancy for our new house. Super responsive, helpful and professional. Highly recommend!

Alexander · 22 September 2021

Agent replied · 10 June 2024

Dear Alexander, Thank you for the 5* Trustpilot Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

5/5

Google

Both Hollie and Elli worked continuously through some difficult issues to ensure my sale was successful. Highly recommended.

Lee · 12 June 2022

Agent replied · 11 June 2024

Dear Lee, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

5/5

Trustpilot

The sales team in St John's Wood are…

The sales team in St John's Wood are very helpful and I would really recommend using them to buy and sell a property.

Yousef · 15 September 2021

Agent replied · 11 June 2024

Dear Yousef, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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