Trusted Agent profile · London
★★★★★
2,603 reviews across 2 platforms
5A Sandys Row, London, E1 7HW
Dexters's office in London, at 5A Sandys Row, is rated 4.4 out of 5 across 2,603 reviews on two platforms, including 747 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotVery thorough and helpful
Very thorough and helpful. Thank you.
Dear Paul, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotToby and Parys have been great to work…
Toby and Parys have been great to work with. All of the queries were resolved fast, arranging viewings was easy, and the recommendations provided by them were exceptional.
Dear Victor, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
TrustpilotExcellent work by jadasa
Excellent work by jadasa. Well done.
Dear Ragheed, Thank you for taking the time to leave a lovely review regarding Jadasa. Kind regards, Asma Chughtai, Customer Relations Team
4/5
TrustpilotAlways helpful
I talked with the agent and he brief me everything very well and very helpful with me from starting to end. I highly recommend dexters estate agents
Dear Alex. Thank you for your review. We are pleased to read that you had a great experience with us and hope we can be of assistance in the future. Kind Regards Asma Chughtai Customer Relations Team
5/5
TrustpilotGreat efficient service
Great efficient service Helpful staff Take the stress out of letting
Dear AR, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotDexters’ employees are a delight to work with
Our experience with Dexters, who manage an apartment for us, is nothing short of exemplary. They liaise with the tenants, sort out any problems which may arise, and basically we are very happy to leave things in their really capable hands. The people employed by Dexters are polite, conscientious and extremely efficient. They have never let us down and have consistently been beyond reproach. Excellent!
5/5
TrustpilotIt has been over 20 years I didn’t see…
It has been over 20 years I didn’t see a so amazing, professional and efficient estate agent. I wish all the best to you guys.
Dear Joachim, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai Customer Relations Team
5/5
TrustpilotGreat
Listened, understood and resolved !
Dear Linda, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleGood service from Hettie. Very patient. Gave us two viewings.
Dear Yuheng, Thank you for leaving a Google review for our City office. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotA great and speedy help shown and great…
A great and speedy help shown and great attitude towards helping me solve all housing maintenance and repair problems presented to her
Dear Shirley, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotClaire and the twickenham team are…
Claire and the twickenham team are a excellent. Always available, extremely knowledgeable and helpful throughout our recent house sale and purchase. I would highly recommend.
Dear Robert, thank you for your 5* review. We are pleased to see that you have had a positive experience with Claire and the team in our Twickenham office. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI would certainly give Chris a 5****rating. You have been an excellent account director and I have truly appreciated your advice, counsel and assistance over the many years we have been doing business.
Dear Sir/Madam, We appreciate you taking the time to submit your review regarding the service you received from our City Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
2/5
GoogleLauren from Dexters was quick and efficient in helping us secure our new home. Since we’ve moved in, different story.PositiveProfessionalism
Dear Alice, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
5/5
TrustpilotA JOY TO DEAL WITH
Sophie Ling of Dexters did an amazing job showing us a property. We found her helpful, professional, and so knowledgeable about the property and area.
Dear Juliet, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleAbigail helped us find the perfect apartment, was very attentive to detail as she made sure we got everything we were looking for in our contract. The process was seamless, I strongly recommend!
Dear Ali, We appreciate you taking the time to submit your review regarding the service you received from our City Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
TrustpilotDaniel Norman from lettings is a star
Daniel Norman from lettings is a star. Calm and collective and knows how to handle the stressful lettings process like a pro!!
Thank you for leaving a lovely 5 star review. The team really appreciated your feedback. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHighly recommended …
Very helpful and made the whole experience easy.
Dear John, Thank you for your lovely words and wonderful 5 star review. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent Service and Highly…
Excellent Service and Highly reccommended and in future would like to build a good client relationship for future projects
Dear Mohammad, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI've had a great experience working with my property manager Rebekah Hunter. She's quick to respond and helpful in her suggestions. I would highly recommend her!
Dear Michelle, Thank you for your kind words regarding our City office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
TrustpilotDexters Kentish Town
Dexters have looked after us well over the years and having had bad experiences with other agents in the area very pleased with their service.
Dear Trevor, thank you for your kind words regarding our Kentish Town office. We are pleased to read that you have received great service and hope to assist you again in the future. Kind Regards Asma Chughtai Customer Relations Team
5/5
TrustpilotExcellent service
Excellent service from Donalina
Dear Richard, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat experience and even better…
Great experience and even better service, very helpful !
Dear Aaron, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotCold called me Again!
Cold called me. Again! Must be desperate for new business, I guess.
I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you and have your details removed. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWas running late for an appointment and popped in for directions. The staff went above and beyond for me. What a friendly and most helpful team!!! 5* in life for them all!
Dear Sonya, Thank you for taking the time to write a review about the great service you received from our City Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
