Trusted Agent profile · London
★★★★★
2,609 reviews across 2 platforms
5A Sandys Row, London, E1 7HW
Dexters's office in London, at 5A Sandys Row, is rated 4.4 out of 5 across 2,609 reviews on two platforms, including 747 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotRasel Islam Was good at communicating…
Rasel Islam Was good at communicating the whole time when sorting a renewal contract
We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleWhole renting process was very easy and quick. Special thanks to our dear agent Hettie!
Dear Seray, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilotprofessional approaches
Me members of staff are very Very helpful and professional.
Dear Kin Tse Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilotconstant updates and feedback following…
constant updates and feedback following recent floodfrom Kiera
Dear Vic, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotRasel Islam Is great
Rasel Islam Is great. Makes tenants feel valued and communicates everything well.Rhys & Maria
Dear Rhys & Maria, Thank you for your 5 star review and kind comments regarding Rasel. Kind Regards, Asma Chughtai, Customer Relations Team
5/5
GoogleHettie Leighton gave me a good customer service and a great experience with dexters
Dear Ruidong, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotMr. Rhys Davies - Dexters
I can strongly recommended Mr. Rhys Davies.He was very helpful and makes things as easier for me as it could be.I really appreciate it.Dr. Jaroslaw Matuszak
Dear Jaroslaw, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotNatasha has always been helpful with my…
Natasha has always been helpful with my property letting
Dear Donald, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotExcellent commununication- great…
Excellent commununication- great understanding of the stress and importance of house sale and very good between sale and first viewings.
Dear Silvi,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
1/5
TrustpilotSpam
I continue receiving letters from those guys almost every week. They send to everyone in my building.
Dear Felipe, I am sorry to read your 1 review. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you and have your address removed. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service from Martina
Great service from Martina, she was extremely helpful!
Dear Tisya, Thank you for taking the time to leave a wonderful 5* Google review. Martina will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGood experience with Dexters and Shayan
Good experience with Dexters and Shayan. Very efficient, focused, hard working and helpful!
Dear AP, We really appreciate you having taken the time to post this review. I wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
5/5
Trustpilothelpful agency
We have used Dexters for years and Sonia d'Abreu has always been helpful
Dear J M, , Thank you for your wonderful review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat service from Josh
Great service from Josh - would definitely come to him again
Dear Peter, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotHighly professional and friendly team
Highly professional and friendly team. 10/10 would recommend!
Dear UK booker, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotI got a call from Narayan about a place…
I got a call from Narayan about a place that met all of my requirements. In the same day everything was wrapped up. Excellent service!
Dear Kelvin, we are delighted to hear you received a great 5 star service. We very much appreciate your feedback as we strive to offer the best experience and service possible. Thank you for taking the time to leave your reviews, Many thanks. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleOliver Cox, Ben O'riley and Abigail Clarke have performed their duties exceptionally in providing a seamless service through-out the rent agreement process and managing the property afterwards. Kudos to the Sandys Row team!
Dear Arun, We appreciate you taking the time to submit your review regarding the service you received from our City Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleAs a landlord I have found the service and care provided by Sam Aldred to be superb. Timely, helpful and he cares about our property as if it were his own. There are few better than Sam.
Dear Brian, Thank you for your review regarding your experience with our City Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleAbsolutely recommend! Dexters found me an amazing flat to my budget, the procedure of adding in another tenant several months into my contract went extremely smooth and the property maintenance is on top ever since I moved in.
Dear Maria, We are delighted to read that our City Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
5/5
TrustpilotVery thorough and helpful
Very thorough and helpful. Thank you.
Dear Paul, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotToby and Parys have been great to work…
Toby and Parys have been great to work with. All of the queries were resolved fast, arranging viewings was easy, and the recommendations provided by them were exceptional.
Dear Victor, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team
4/5
TrustpilotAlways helpful
I talked with the agent and he brief me everything very well and very helpful with me from starting to end. I highly recommend dexters estate agents
Dear Alex. Thank you for your review. We are pleased to read that you had a great experience with us and hope we can be of assistance in the future. Kind Regards Asma Chughtai Customer Relations Team
5/5
TrustpilotExcellent work by jadasa
Excellent work by jadasa. Well done.
Dear Ragheed, Thank you for taking the time to leave a lovely review regarding Jadasa. Kind regards, Asma Chughtai, Customer Relations Team
5/5
TrustpilotGreat efficient service
Great efficient service Helpful staff Take the stress out of letting
Dear AR, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
