Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbigail and Oliver have been really helpful throughout the process of renting a flat. They were very quick to respond back to any queries i had and always updated me throughout the whole process. I would definitely recommend them.
Jessica · 12 June 2020
Agent replied · 11 June 2024
Dear Jessica, We are really pleased to read your positive review regarding the service from our City Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleAs a landlord, Dexters provide a great service where nothing is too much trouble. When a series of potentially difficult issues arose with my property they showed great initiative and handled everything with tact and diplomacy to the satisfaction of all involved. Highly recommended.
Tim · 13 June 2017
Agent replied · 11 June 2024
Dear Tim, We are delighted to read that our City Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleHelped to find a flat in London zone 1 very quickly
Pilou · 14 December 2023
Agent replied · 11 June 2024
Dear Pilou, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotJadasa helpful in multiple situations
Jadasa helpful in multiple situations - prompt answer and always follows up
Francesco · 20 November 2023
Agent replied · 10 June 2024
Dear Francesco, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotResponsive
Responsive, proactive, helpful, decent and pleasant to deal with. Thank you especially to James Christie.
Alison · 4 September 2023
Agent replied · 10 June 2024
Dear Alison, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent service and very good fees
Excellent service and very good fees. Thanks
Jayne · 5 March 2024
Agent replied · 10 June 2024
Dear Jayne, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleOutstanding service, really helpful agents and staff, Chris Dowds really goes out of his way to help you.
They will sort out any issues you have in no time, plus they have the best properties around central London for excellent prices.
Andre · 13 June 2019
Agent replied · 11 June 2024
Dear Andre, We greatly appreciate you putting aside the time to submit a review about our City Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHad a great experience with Hettie Leighton who showed me around a flat at a viewing, was very friendly and gave me confidence to eventually rent with Dexters
Grace · 12 June 2022
Agent replied · 11 June 2024
Dear Grace, Thank you for your review, and mentioning your experience with Hettie in our City office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotEffective Sales Progression
Excellent communication enabled a tricky job to get over the line
Tom · 1 December 2023
Agent replied · 10 June 2024
Dear Tom, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing customer service
Amazing customer service, property managers are more than helpful and act very fast
Aga · 13 October 2023
Agent replied · 10 June 2024
Dear Aga, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotPrompt Response to query
I received a very prompt, thorough and polite response to a query.
Judith · 6 November 2023
Agent replied · 10 June 2024
Dear Judith Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotMyra
MyraThank you for always dealing with issues or updates in a caring way.
Elis · 9 October 2023
Agent replied · 10 June 2024
Dear Ellis, We really appreciate you taking the time to leave such lovely comments about Myra. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
TrustpilotI would not trust Dexters with…
I would not trust Dexters with anything.They are playing games behind your back and lie.Experience with Jack in Battersea office is so bad and shameless.Dont believe the good reviews they are not genuine.
Simon · 18 August 2021
Agent replied · 13 June 2024
Dear Simon, I am sorry to read your review in regards to your recent experience with our Battersea team. As we have been unable to locate your details, please can you contact me at customerrelations@dexters.co.uk with further information. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotI have an amazing experience with Ida…
I have an amazing experience with Ida Curiac! She is very responsible and patient to my questions. Thank you for helping me find a best place to live!
Ailin · 16 May 2022
Agent replied · 10 June 2024
Dear Ailin, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotSuper helpful and great communication
Super helpful and great communication. Very happy with all the help from Shayan Waziri, thank you!
Isabella · 14 July 2023
Agent replied · 10 June 2024
Dear Isabella, Thank you for your lovely 5 star review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotThe Dexters team were great
The Dexters team were great, from start to finish they were always on hand to help where they could to help progress the process.
Joe · 28 October 2022
Agent replied · 10 June 2024
Dear Joe,Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotTo go agency
Very helpful people. Seems like they know what you need and work with suggestions around your expectations.
Akos · 13 June 2023
Agent replied · 10 June 2024
Dear Akos, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
TrustpilotBailey couldn’t have been more helpful…
Bailey couldn’t have been more helpful and responsive; thank you so much!
Matilda · 13 October 2023
Agent replied · 10 June 2024
Dear Matilda, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleVery helpful in walking me through my check-out process and helping me ensure my deposit was returned. Christine in the office is responsive and friendly and has extended her hand in further assistance, which she didn't have to do. Good work!
CV · 13 June 2018
Agent replied · 11 June 2024
Dear CV, We are delighted to read that our City Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 1/5
TrustpilotThe worts agency so far
The worts agency so far, please don’t bother to say ,,we sorry to hear that let us help,,!!!
The · 20 April 2023
Agent replied · 10 June 2024
I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
TrustpilotTalullah at Dexters
Talullah at Dexters has always been really prompt at responding to issues, no matter how small, and she is friendly, and helpful on the 'phone.
Fiona · 2 August 2022
Agent replied · 10 June 2024
Dear Fiona, Thank you for taking the time to leave such a lovely review, your comments are really appreciated and we are delighted you received a great service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleSam Aldred at Dexters continues to provide great service for us on a consistent basis. Frequent and comprehensive communication of all relevant issues - finding new tenants, inspection observations, needed repairs. He has always been very responsive and thorough.
David · 13 June 2019
Agent replied · 11 June 2024
Dear David, Thank you for your review regarding your experience with our City Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 1/5
TrustpilotAbsolutely terrible service
Absolutely terrible service. They want you to pay immediately, but when it’s their time to respond they take ages. They are taking more than a month to return my deposit (>2000£).
K · 13 September 2021
Agent replied · 11 June 2024
We are disappointed to read your review. Can you please email us at customerrelations@dexters.co.uk with more information so we can look into this further for you. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
TrustpilotWonderful service from Natasha
Wonderful service from Natasha. Responsive and helpful through the whole process. Thank you!
Paul · 22 August 2023
Agent replied · 10 June 2024
Dear Paul, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
