Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

948 reviews across 1 platform

2 New Ealing Broadway, Ealing, London, W5 2NU

Part of Dexters, see every office.

Dexters's office in London, at 2 New Ealing Broadway, is rated 4.7 out of 5 across 948 reviews on 1 platform, including 948 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

948

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Bianca from Dexters Ealing was by far my favourite estate agent (and I worked with a few) during my property search. She was very professional, friendly, took time to understand my requirements and seemed to 'get' my taste, when other agents didn't. I also appreciated the fact that she was patient and not pushy at all. Overall, i was very pleased with the property search experience offered by Bianca, and Dexters in general. They also had a fair number of properties on their books, which was nice, yet at the same time, I wasn't taken for viewings just for the sake of viewings.

Sukhbir · 29 July 2019

Agent replied

Dear Sukhbir, Having read your review, we would like thank you for your feedback about our Ealing Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Having just recently signed a contract with Dexters Ealing I can confidently report that the process was very smooth and easy. The ladies who worked on my case Ellie and Ruchika were very unfront, accommodating and quick to react to any emails, questions or requests I had. The process from seeing the apartment to signing contract and paying took less than a week and it could have been faster if my referees were quicker. Would definitely recommend simply in terms of service, as it is very hard to find an agent in London, who would take into account/ consider and actually remember your preferences. A very big plus was also Dexter's system - as soon as I was registered on their website I kept getting updated on a daily basis on properties that have become available in real time, giving the service an advantage over regular accommodation search websites.

Iva · 29 July 2019

Agent replied

Dear Iva, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

We were tenants with Dexters Ealing for just under 5 years and I would highly recommend them to anyone looking to rent in the Ealing Area. From moving in, right through to the check out, the Dexters Team were professional, friendly and easy to deal with, especially Camila and Daisy who looked after us for much of our time with them. Any maintenance requirements were dealt with quickly and professionally and they really helped us to make it a home for our time there. 100% positive recommendation!

Keith · 29 July 2019

Agent replied

Dear Keith, We greatly appreciate you putting aside the time to submit a review about our Ealing Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dexter's have been great throughout the process, particularly Ally. She found us a great property before it even came to market and helped us and the seller to come to an agreement. We have been consistently impressed with Dexters and Ally especially. Whilst she was on leave they provided a temporary agent who was also engaged and helpful. We would go to Dexters again.

Eleanor · 24 October 2022

Agent replied · 23 October 2024

Dear Eleanor, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Working with Mehak was a breeze. She was responsive , knowledgeable and genuinely cared about finding the right property for me . Couldn’t have asked for a better service :)

Ibrahim · 4 December 2024

Agent replied · 10 December 2024

Dear Ibrahim, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I had a very positive experience with Dexters Ealing during my recent property purchase. My main point of contact, Tom, was highly attentive and responsive, promptly answering emails and calls without delay. He provided me with all the necessary resources and information, which greatly simplified my decision-making process. What stood out most was his ability to facilitate clear and transparent communication between me and the seller. He was proactive in addressing my questions, and his professionalism and dedication made a significant difference. I felt well-supported throughout the entire process, and I highly recommend his services to anyone looking to buy or purchase a property with Dexters.

Serena · 2 November 2024

Agent replied · 9 November 2024

Dear Serena, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Tom. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

We are in search of home in London and our search ended with dexters . Thanks to RohanGoddard & Devon for making the paper work easy and smooth . Their customers service helped a lot and saved our time . I highly recommend dexters for the commitment and involvement they showed us during our search and if you are looking for home in London , Dexters is the best letting agency . Thank you again to Rohan and Devon .

Soumya · 26 October 2024

Agent replied · 9 November 2024

Dear Soumya, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I've had such a great experience working with Cameron. He's an absolute professional - hardworking, efficient, and incredibly pleasant to work with. One of the things I admire most about Cameron is his incredible attention to detail. He makes sure everything runs smoothly and without a hitch.

Lukasz · 29 January 2024

Agent replied · 26 August 2024

Dear Lukasz, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

As a first-time buyer I didn't know what to expect, however my experience was highly professional and I will be certainly recommending and using Dexters for any other purchasing in future. I dealt with Yasmin and honestly couldn't have asked for a better service. She made the whole purchase not only bearable but enjoyable; it couldn't have gone any smoother. She was always there when we had any sort of query, and always with a smile on her face!

Jack · 29 July 2019

Agent replied

Dear Jack, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

4/5

Google

I was delighted with the energy and efficiency that Camila, Ruchika and Anja showed in finding and installing tenants for me when I last rented out my property, and Dexters would certainly be my first choice in the future. I have knocked a star off to reflect the occasional slight hiccups I had as the months and years went by, due I think to the high turnover of new staff in their office - but overall I have been very pleased.

John · 19 October 2024

Agent replied · 9 November 2024

Dear John, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

Amazing team to work with. Ruchika is the boss for a reason she makes things run smooth like clockwork. Angel is an Angel I highly recommend using her and the rest of the squad over there at Dexters. Very efficient and know what people are looking for before they even do. Great experience.

Ninos · 27 August 2023

Agent replied · 26 August 2024

Dear Ninos, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Tom and the team at Dexters were great at supporting the sale of our flat. Tom kept us informed right the way through, and dealt well with our solicitor and the estate agent of our onward chain - an agent that was not as easy to deal with as Dexters! Happy to recommend.

Amy · 27 August 2023

Agent replied · 26 August 2024

Dear Amy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I secured a property through dexters Ealing. And I must say that the service received from Daniella was impeccable. She knew exactly what I wanted and secured it for me the same day. 5* for her.

Mariela · 12 August 2024

Agent replied · 26 August 2024

Dear Mariela , Thank you for taking the time to leave a lovely review regarding Daniella. Kind regards, Asma, Customer Relations Team

5/5

Google

JUST EXCEPTIONAL!!! The Dexters lettings team were super efficient, professional and made the process ever so easy. Massive shout out to Natasha who was just wonderful. Highly recommended and definitely the best estate agents in Ealing.

L · 12 August 2024

Agent replied · 26 August 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with XXX. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

Our first time using Dexters and what an amazing experience. They are extremely professional and every single member of the lettings team went out of their way to find us the perfect tenants. Thank you so much Team Dexters. We won't be using anyone else any time soon ...

Hardish · 23 November 2023

Agent replied · 22 November 2024

Dear Hardish, Thank you for your kind comments regarding the Ealing team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Moving home is always stressful whether buying or letting, however I can honestly say that our experience was made much more bearable due to the tenacity and perseverance of the team at Dexter’s. Whilst all the team are very helpful, I would like to point out that Negin was an absolute star, nothing was too much trouble and she went above and beyond to ensure the move went ahead and certainly deserves the 5 star rating. Thank you

Yvette · 29 July 2019

Agent replied

Dear Yvette, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service to our customers and clients. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Administrator.

5/5

Google

I can’t tell you what an amazing service I received from Dexter’s. Anthony ( Ealing Broadway Branch) went above and beyond to help me find and secure a home. He was able to make a very stressful situation much more manageable. I can’t thank you enough for all your time and kindness, You’re a credit to your office and your company. Would I recommend Dexter’s to anyone who may require there services? Absolutely 100%

Jennifer · 14 November 2020

Agent replied

Dear Jennifer, Thank you for taking the time in providing such lovely comments about Anthony in our Ealing office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Mehak was fantastic to work with! She was professional, attentive, and made the process so easy. I really appreciated her clear communication and attention to detail. Highly recommend!

Hana · 4 December 2024

Agent replied · 10 December 2024

Dear Hana, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Sen was fantastic, super helpful and accommodating throughout the whole process, always at the end of the phone if we needed any help. Made the whole process pain free.

Zachary · 12 November 2024

Agent replied · 10 December 2024

Dear Zachary, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I have rented through Dexters Ealing for the past 3 years. Ruchika (manager) in the Lettings department is wonderful. Ruchika is very professional, personable, and helpful. She found us the perfect flat back in 2017 and was helpful throughout the process. We are now moving after 3 years in our flat and Ruchika once again did her very best to find us another property. I cannot recommend her and Dexters Ealing enough!PositiveResponsiveness, Quality, Professionalism

Candice · 27 August 2020

Agent replied

Dear Candice, Thank you for taking the time in providing such lovely comments about Ruchika in our Ealing office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

My experience with Dexters was great. Natasha and Camila provided all the support we needed. Camila was extremely helpful, friendly and an excellent professional. She understood our needs and helped us find the property. Thank you Camila and your team.

Nayara · 28 April 2024

Agent replied · 26 August 2024

Dear Nayara, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Ealing office will be thrilled to read this. Kind regards, Asma, Customer Relations Team

5/5

Google

I would like to thank Dexters Ealing team but specially Zayna for being such a good support in our search for a new flat. We had a really tight deadline to find a new place and she made it possible by always looking for options that met our needs. You can expect the best aptitude and professionalism from her. Thank you Zayna.

Felix · 27 August 2022

Agent replied · 26 August 2024

Dear Felix, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would like to commend Michael V. at Dexters Lettings for his attentive and professional service during a recent tenant change in December 2025, a particularly busy time of year. …

JJC · 13 March 2026

Agent replied · 13 April 2026

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Michael. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Cameron is very helpful. I moved in my place near Ealing Broadway after 10 days since I had viewed it. We went through the process quickly and it is awesome !

Jocelyn · 23 September 2024

Agent replied · 23 October 2024

Dear Jocelyn, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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