5/5
GoogleGreat experience finding a home with Dexters. The whole process was completely seamless. Huge thanks to my letting agent, Ben. His proactive approach made everything so easy and hassle-free.
Trusted Agent profile · London
Dexters London reviews
★★★★★
948 reviews across 1 platform
2 New Ealing Broadway, Ealing, London, W5 2NU
Part of Dexters, see every office.
Dexters's office in London, at 2 New Ealing Broadway, is rated 4.7 out of 5 across 948 reviews on 1 platform, including 948 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
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Awards
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service at all times. We would like to mention Lucy Ryan and Amy Flint in the Ealing Broadway office for their support, understanding and professionalism in handling our sale.
5/5
GoogleMehak was amazing to work with, friendly, efficient, and always on top of things. She made everything so straightforward. Would definitely recommend!
Agent replied · 10 December 2024
Dear Anu, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI've had an excellent experience with Dexters. George and Ruchika were efficient and made sure to follow up with any queries or concerns I had with the urgency I required. They made sure to tend to the needs of both parties while keeping both happy and satisfied thus making this transaction as smooth and seamless as possible for a new Londoner like me. Very satisfied with the experience.
Agent replied
Dear Sahba, Thank you for your kind words regarding our Ealing office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleWe had a great experience with Devon. He took note of what we wanted in searching for a rental home well, helped us along the way attentively, and accommodated us. I would recommend Devon/Dexters!
Agent replied · 26 August 2024
Dear Ainul, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
5/5
GoogleWe had a few viewings with Natasha when looking for a rental property and she was absolutely super! Friendly, professional and knowledgeable, and showed us some fantastic places which ticked every box for us. She also gave us some excellent insight into the area as we're not locals! We didn't end up renting with Dexters this time due to having an earlier offer accepted, but Natasha will be our first point of call for any future moves.
Agent replied · 26 August 2024
Dear Gem, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Natasha. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team
5/5
GoogleI’ve been dealing with Michael Varilone and his team at the Ealing branch for many years. They have been providing an excellent friendly and professional service to me. I’d highly recommend them.
Agent replied · 26 August 2024
Dear Kamran, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team
5/5
GoogleA great professional service, my house was rented very quickly indeed. Negin and Ruchika were very quick to market and rent the house and also gave me updates on a regular basis, really professional! . Also Dexters are the first estate agents I actually like! All the others were a little pushy..... So what can I say?, well done Dexters, well done Negin and Ruchika. Thanks Richard
Agent replied
Dear Richard, We greatly appreciate you putting aside the time to submit a review about our Ealing Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleI have had the best experience, and Anton and Cameron, they have exceeded my expectations in all aspects. They are allways so helpful, professional, patient, honest, and efficient. Allways getting back to me so promptly and opened to any questions that may I have. Anton and Cameron, I can't Thank you enough for all the help and support you have been to me in this process. I will definitely recommend my friends and family to dexters.
Agent replied · 26 August 2024
Dear Irene, We really appreciate you taking the time to leave such lovely comments about Anton and Cameron. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
5/5
GoogleThank you to Ben in Ealing for showing me 5 brilliant properties and finding us the prefect new home! 😁 …
Agent replied · 9 November 2024
Dear Dylan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleI have used Dexters/RSK for many years to manage my properties. Grace Kehoe has been my contact since I started with them in 2010. She is efficient and courteous and a true professional. I trust her completely and know that she has my best interest at heart as well as making sure that my tenants are looked after. I have nothing but praise for the property management team.
Agent replied
Dear Nameeta, We are really pleased to read your positive review regarding the service from our Ealing Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleThank you to Mehak for assisting me in finding a property to rent! really great service very satisfied!
Agent replied · 23 December 2024
Thank you for taking the time to leave a wonderful 5 star Google review. Mehak will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleI had a great experience working with Anton. He was professional, helpful, and always easy to communicate with. He kept everything clear and made the whole letting process run smoothly. I would definitely recommend him.
Agent replied · 30 December 2025
Dear C.S, Thank you for taking the time to leave a wonderful 5 star Google review. Anton will be thrilled to read your kind comments. Kind regards, Asma
5/5
GoogleJust recently started letting a flat through Dexters. Anton was super helpful throughout the process and made everything super quick and easy.
Agent replied · 23 October 2024
Dear Sarah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleMehak made what could have been a stressful process so smooth and easy. A great experience thank you
Agent replied · 10 December 2024
Dear Elyas , Thank you for taking the time to leave a lovely review regarding Mehak. Kind regards, Asma
5/5
GoogleAlex and Jade were absolutely fantastic. They went above and beyond when I was looking for a flat to rent in Ealing. They were both very friendly, approachable and kept me up to date with all progress at all times. Highly recommend!
Agent replied · 26 August 2024
Dear Sylvia, We really appreciate you taking the time to leave such lovely comments about Alex and Jade. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI have been a tenant for 2 years with Dexters. We needed a reference for the new property, as we were leaving earlier than our due date, Dexters , and specially Amir were really understanding and responsive in helping us having a smooth transition. Thanks to Amir for your professionalism and effort.PositiveResponsiveness, Professionalism
Agent replied · 26 August 2024
Dear Farnaz, thank you for your 5* review. We are pleased to read that you have had a great experience with the team in our Ealing office. Kind regards Asma Chughtai Customer Relations Team
1/5
GoogleCompletely unprofessional behaviour from Katie and Blair. Katie thought it was ok to share my private information with her colleagues in …
Agent replied · 13 April 2026
Dear Tarek, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleMy experience with Dexters Ealing was exactly what I expect from a reputable property agent - efficient, responsive and pleasant. Dexters was very transparent throughout the purchase process and was ready to help at every stage. They responded quickly to enquiries and dealt with all bumps in the road very smoothly. Especially Ben Plunkett was a very professional, competent and friendly point of contact throughout. Wadih Canaan
Agent replied
Dear Wadih, Thank you for taking the time to write a review for our Ealing Sales team and Ben in particular. We aim to deliver a five star service to all of our clients and customers and so I am delighted to read that we have achieved this for you. I do hope that we can be of assistance again in the future and I would like to wish you the very best with your new property. Kind regards, Anna Devey Customer Relations Administrator.
1/5
GoogleZone 1 attitude in zone 4, they are like children, that try to be aggressive but are so disorganised. I've been a landlord for decades and also rented before. Dexters is by far the worst agents I have dealt with. This was my experience, I would never use them again; recommend them; or follow-up with them, when they inevitably write their heartfelt message of concern below. It's just their culture.
Agent replied · 23 October 2024
Thank you for your review although I am disappointed to hear your experience with our Ealing office has not been what we would have hoped for. Feedback is really important to us and the Director of the office is keen to discuss your concerns, however I am unable to find your details on our database. Please could you kindly email me at customerrelations@dexters.co.uk and I will ask him to get in touch with you directly. Kind regards, Asma
5/5
GoogleMy partner & I have just finalised a renting agreement with Dexters Ealing & the experience from end to end has been a breath of fresh air compared to my previous flat hunting experiences. Especially, Cameron Ebanks who has been unbelievably helpful throughout the process. From carefully listening to our requirements, booking a constant stream of viewings that really fit our criteria & price bracket to finding our dream flat, there was continuous, friendly & informative communication from Cameron that was greatly appreciated. All of our queries were answered in no time & on top of being efficient & extremely helpful Cameron's lovely warm nature has made our flat hunting fun! (& not the usual dread & stress) 5 star service - really appreciate the 'human' approach we've received at Dexters Ealing. If we have to move again in the future - these guys will be our first point of call. Thanks for helping us find our home! ⭐️
Agent replied · 26 August 2024
Dear Natalie, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma, Customer Relations Team
5/5
GoogleVery professional and helpful. Found a property to rent extremely quickly. We were given great advice whilst making an offer on out preferred apartment and additionally the guidance throughout the whole process was extremely friendly and supportive. Thanks Cameron! Do recommend.
Agent replied · 26 August 2024
Dear Domenico, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleAnton Hooper was friendly, knowledgeable and responsive throughout our search - and agreement - for a very lovely flat!
Agent replied · 9 November 2024
Dear Patricia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI recently purchased my first home through Dexters Ealing branch. As a first time buyer I couldn't recommend them enough. Yasmin answered all my questions, kept me updated throughout the entire process and ultimately made the whole process stress free. I received a professional and friendly service from start to finish and I will be using them again when needed in the future. Thank you Yasmin.
Agent replied
Dear Lucy, I am writing to say thank you for your kind comments about the service you received from our Ealing Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Dexters London
Has Dexters won any awards?
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
