Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

948 reviews across 1 platform

2 New Ealing Broadway, Ealing, London, W5 2NU

Part of Dexters, see every office.

Dexters's office in London, at 2 New Ealing Broadway, is rated 4.7 out of 5 across 948 reviews on 1 platform, including 948 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

948

Reviews on Google

This office

Reviews may appear on more than one platform.

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Ellie was really nice with me, calling me and answering every email I sent to her. She was very helpful in the whole process. It was very easy and fast. My Property Management for Dexters is great. I send tons of emails to Daisy and she solves all my issues in a minute. She makes things easy for me. I would recommend using Dexters. Excellent service.

Bruna · 29 July 2019

Agent replied

Dear Bruna, We greatly appreciate you putting aside the time to submit a review about our Ealing Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I would like to thank Amarhl for showing me and my best friend some great properties to rent in the Ealing area. He was extremely friendly and professional but also a great listener and took note of our needs and matched us to a great property! Would highly recommend him to anyone looking for a flat or house to rent in Ealing!

Amy · 1 December 2020

Agent replied

Dear Amy, Thank you for your kind words regarding our Ealing office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

My experience with Dexters has been fantastic thus far. I started my property journey with Cameron and he was very helpful and helped us almost secure a property a while back. We later had Natasha who was so lovely and accommodating, even offering to drive us out of her own inconvenience. She found and recommended the property which we are very hopeful will be our home for the next 2 years!

Max · 19 August 2024

Agent replied · 26 August 2024

Dear Max, Thank you for your kind comments regarding Cameron and Natasha and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Had a great experience with Dexters Ealing. Sen was extremely helpful, professional and responded quickly. Highly recommend!

Simran · 10 November 2024

Agent replied · 10 December 2024

Dear Simran, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I had a very good experience using the services of Dexters Ealing. Everybody extremely nice, welcoming and supportive. Provided sound and effective advice.

Jorge · 5 October 2026

5/5

Google

Very good service. And very knowledgeable. Devon Lee made the experience as easy efficient as possible

Anthony · 23 November 2024

Agent replied · 23 December 2024

Dear Anthony, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

We want to thank Ally for her excellent service throughout our purchase. She was brilliant and efficient during the whole time. We would definitely recommend Dexters Ealing to anyone who is looking for a property to rent/buy in Ealing.

Jonathan · 27 August 2023

Agent replied · 26 August 2024

Dear Jonathan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would like to personally thank the Ealing Broadway Dexters team, especially Cassian Maddison, who came forward to me and helped me out with my own unique situation. The whole team are very friendly and responsive, and I would definitely recommend this firm and in particular this specific branch. Very highly recommended and has been a pleasure to work with this company. Elina "CAKE"

Elina · 13 October 2019

Agent replied

Dear Elina, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Saif and his team at Dexters in Ealing Broadway worked very hard, throughout the recent challenging times, to secure suitable tenants for my 3 bedroom flat in North Ealing - Finding the right tenants for the right property needs good judgement and empathy (and often patience under pressure) and I'm very happy with the responsive communications and overall service provided.

Yvonne · 17 December 2020

Agent replied

Dear Yvonne. Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. We wish you all the best going forward and hope we can assist you at a future date. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Had a great experience with Dexters recently. I especially want to say thanks to Devon who helped me with finding my next home. Definitely recommend them!

Máté · 28 May 2024

Agent replied · 26 August 2024

Dear Máté, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

My experience with Dexters was great. Mr. Dylan Giger, thank you very much for your time and work ethic. You were amazing throughout the whole process

Valter · 28 May 2024

Agent replied · 26 August 2024

Dear Valter, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I would definitely recommend Dexter's for selling your property. Marc and the whole team at the Ealing office were very helpful and professional. Alley and Pam were extremely diligent, offered good advice and continually followed up to make sure the sale progressed smoothly. They always made themselves available and kept me well informed every step of the way.

Rose · 21 May 2021

Agent replied · 23 October 2024

Dear Rose, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Natasha is an amazing agent, going above and beyond her client's expectations and helping as much as she can!

Eva · 23 September 2024

Agent replied · 23 October 2024

Dear Eva, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

My estate agent was Ben Jones, and he was incredibly efficient and found us the property that matches our requirement really quickly.

Chun · 4 October 2026

5/5

Google

We recently worked with Anthony for our property search and it was the best experience I have had with an agent. The level of service was amazing. Anthony showed us houses that were exactly what we were looking for and seemed genuinely interested in finding us the right place. Thank you so much Anthony! Highly recommend if you are looking for a property!

Brodie · 30 October 2019

Agent replied

Dear Brodie, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Ealing Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

The staff here are very helpful and friendly, I went to view a house in Ealing with my wife and was given a detailed description on the property. In particular, Ruchika was very knowledgable about the area and the modes of transport, and was very upfront and honest about the property. I would highly recommended using Dexters if you are looking to rent.

Chavez · 29 July 2019

Agent replied

Dear Chavez, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Very happy with the level of service provided by Dexters. Alex went above and beyond our expectations in finding us a good tenant, within days! Thank you Alex, Anthony and Michael for your professionalism and dedication.

R · 1 October 2023

Agent replied · 26 August 2024

Dear R Sotoudeh, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

I had an incredibly pathetic moving experience with Dexters, and I'm extremely disappointed with their overall management. The car park entrance remote was dysfunctional, forcing us to repeatedly park outside, unload our belongings, and trek to the other side of the building to open the car park, this happened nine times in the last two days. The wardrobe's top shelf was left dirty, questioning the thoroughness of the inspection before our move-in. The property's cleanliness overall was subpar. Despite multiple communications about the agreed-upon furniture in the contract, the extra furniture remained, reflecting a severe mismanagement issue. It's frustrating that Dexters, as my primary point of contact, failed to ensure a smooth move-in process.

Kunal · 30 December 2023

Agent replied · 26 August 2024

Dear Kunal, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma Chughtai, Customer Relations Team

5/5

Google

We recently brought a house through Dexter's Ealing and they were very approachable and supportive throughout the whole process. Marc kept the house sale moving, even with tight deadlines, and was very responsive to any questions asked.

Anna · 27 August 2023

Agent replied · 26 August 2024

Dear Anna, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Ealing office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

As Dexters in Ealing had sold a similar house in the same street I appointed them to put mine on the market while also considering a back-up plan of letting the property instead. Nick, Tom and Gurinder from the sales team were very helpful throughout the process, and Alex from the lettings team also visited and gave advice. This joined-up process combined with their excellent communication and professionalism worked very well and resulted in a happy outcome.

Mike · 28 February 2024

Agent replied · 26 August 2024

Dear Mike, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Ruchika is the very definition of Customer service, she not only delivered, she also made sure that my needs were met plus more. If anything I believe that she shall be rewarded for delivering an unforgettable experience. I will be sure to re-visit Ruchika once my lease is up as she now holds my up most respect and trust. Thank youuu Ruchika!!!!

Kadija · 29 July 2019

Agent replied

Dear Kadija, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dexters of Ealing Broadway manage our Buy to Let flat in Ealing. They advertise for, and find, reliable tenants for us and look after the legal requirements. Any problems are dealt with promptly and we are very happy with their service. Daisy Wills is the property manager of our flat. She has gone out of her way to progress any unresolved issues.

Timothy · 29 July 2019

Agent replied

Dear Timothy, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team

5/5

Google

Michael Varilone and Nick Fleming were great with advise on my property in Ealing. Super speedy, great communication and thorough. Thank you

Liberty · 27 June 2024

Agent replied · 26 August 2024

Dear Liberty, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexter’s Ealing are fantastic, Ben was always very responsive and helpful. Highly recommend!

Ashton · 19 November 2024

Agent replied · 10 December 2024

Dear Ashton, Thank you for taking the time to leave a wonderful 5 star Google review. Ben will be thrilled to read your kind comments. Kind regards, Asma

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
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