Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

948 reviews across 1 platform

2 New Ealing Broadway, Ealing, London, W5 2NU

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Dexters's office in London, at 2 New Ealing Broadway, is rated 4.7 out of 5 across 948 reviews on 1 platform, including 948 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

948

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I would like to commend Michael V. at Dexters Lettings for his attentive and professional service during a recent tenant change in December 2025, a particularly busy time of year. …

JJC · 13 March 2026

Agent replied · 13 April 2026

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Michael. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Mehak was a pleasure to work with. She understood my needs perfectly and kept me informed throughout. Her professionalism and friendly approach stood out. Highly recommend.

Anoj · 4 December 2024

Agent replied · 10 December 2024

Dear Anoj, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Recently received great service from Lara-Rose Elsi at Dexters Ealing branch who worked hard with her team to find me a replacement after my current tenants surrendered their tenancy. Good communication and management of my expectations and prompt results. Thanks to Lara.

Ana · 28 February 2024

Agent replied · 26 August 2024

Dear Ana, Thank you for your kind comments regarding Lara and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

We’ve used Dexters for many years and can consistently say the service is excellent. Communication is fluid and Alex is always there on hand for anything we need!

Georgia · 2 November 2024

Agent replied · 22 November 2024

Dear Georgia, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Anthony at Dexters Ealing went above and beyond for us during our recent rental search, which was extra difficult because we have a large dog. He was extremely responsive, and even took the time to organise a meeting with the landlord who wanted to meet our dog ahead of approving the lease! Needless to say we are extremely happy in our new rental property and with the service Dexters Ealing provides.

Tammy · 10 December 2020

Agent replied

Dear Tammy, I was delighted to read the comments in relation to Anthony and our Ealing office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We've had great support from the Dexters team throughout the purchasing and renting phases. They were highly responsive and always punctual! Shout out to Marc at Sales, and Alex and Natasha at Lettings, for their great work!

George · 28 May 2024

Agent replied · 26 August 2024

Dear George, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We recently sold our flat through Dexters Ealing. They were super professional right from the start, when the sales team came for the initial viewing and meeting and we had a detailed conversation about the state of the market and their pricing and marketing strategy. Alex Jones managed our case and was brilliant - he was diligent, responsive and supportive, and through his hard work kept the sale moving through from start to finish. Highly recommended!

Alex · 26 October 2024

Agent replied · 9 November 2024

Dear Alex, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Amazing experience! The Dexters lettings team were super efficient, professional and made the process ever so easy. Big thanks to Michael and team for all the great work. Highly recommended!

Ioana · 23 September 2024

Agent replied · 23 October 2024

Dear Ioana, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Camila Higgs listened to all of our requests for finding a home and was very proactive in staying in touch and letting me know as soon as something came available. Thank you Camila!

Traci · 27 July 2024

Agent replied · 26 August 2024

Dear Traci, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I found DEXTER, Ealing, quite professional. They make things happen. I dealt with Negin Ansari and Gerrard Gallen and found them very helpful and professional. They work really hard to satisfy both, the tenants and landlords. They paid immediate attention to queries and responded quite professionally and quickly. Wish all the best for a winning team. Also, the automation of the paperless system works quite well and is an added bonus for DEXTER's clients.

Mohammed · 29 July 2019

Agent replied

Dear Mohammed, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team

1/5

Google

Working with many of the staff across Dexters Ealing and so much trouble. Over the course of one week I emailed and called Louise multiple times and never; not once did I hear back from her. I had to contact her every time even when she said she would call back. Also another agent Hannah also lied about receiving an email and said she will check it while on the phone and hadn’t received it. When I latter said that the email had definitely been sent she said that there is a 24 hour turn around. Still when talking to complaints about this issue they said they will contact me the next day to up date me in the step but again never heard from them. They spoke in a very condescending way and were not fussed about the fact we were talking thousands of ponds. Very disappointing

Lauren · 5 August 2024

Agent replied · 26 August 2024

Dear Lauren, I am concerned to read your comments and have passed them to the Director of our Ealing office, Camila Higgs who I understand has been in contact. I am sorry your experience with us has not been as we would have expected. We will be reviewing this and hope to resolve the issues around your move in. Kind regards, Asma, Customer Relations Team

5/5

Google

We had a really good experience using Dexters to purchase our property. Gurinder in particular was so patient and helpful in the process. Kept us up to date, was responsive and we could always reach her when we needed her. If we were to ever move again, we'd request Gurinder handled the property. In Gurinder's absence, the rest of her team were exactly the same level of professional. Would really recommend them!

Vicky · 6 December 2024

Agent replied · 10 December 2024

Dear Vicky, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Anton has been really helpful in my search for a new property. He’s always ready to help and answers any questions I have. Amazing service!

Jennifer · 19 November 2024

Agent replied · 10 December 2024

Dear Jennifer, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Dexters have given us excellent and highly responsive service when renting our flat, offering sound and honest advice, organising multiple viewings and quickly getting offers from prospective tenants. Manager Ruchika has been the star of the show, inspiring high levels of confidence from the start that she rapidly delivered on. I wouldn't hesitate to recommend Dexters to any prospective landlords, in no small part due to her professional and effective approach. Thank you.

Abbi · 4 October 2019

Agent replied

Dear Abbi, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Ealing Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters have been professional throughout my many years using them. Especially Ruchika, the director at Ealing Broadway, she has always been helpful and efficient using discredition when required. I have been a landlord with Dexters for many years and have been impressed with the quality of tenants they have found for me. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism

Linda · 27 August 2022

Agent replied · 26 August 2024

Dear Linda, It’s great to hear that you have had a brilliant experience with our Ealing office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Great Estate agent and thanks Ruchika Dogra For your outstanding job and facilitating and finalising all the procedures within a day. Plus extraordinary efforts by property management Daisy Wills as she’s doing amazing efforts all the time with quick responsive service whenever there’s issue with the property. Overall extremely happy with them simply splendid and highly recommended to anyone looking for panic free letting agent with the meaningful of professionalism in the meantime.

F · 29 July 2019

Agent replied

Dear F George, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We recently viewed two properties with Natalie from Dexters estate agent Ealing and had a great experience. She was extremely polite, very professional, and made us feel comfortable throughout the whole process. She listened to what we were … More

GURMEET · 30 November 2025

Agent replied · 30 December 2025

Dear Gurmeet, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Natalia. Please do not hesitate to contact us again. Kind regards, Asma

5/5

Google

Devon has been extremely helpful with our recent move. He’s has been approachable, honest and went out of his way to help in anyway he could . We really appreciate his hard work.

Una · 27 June 2024

Agent replied · 26 August 2024

Dear Una, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Great agency. Helpful and friendly staff. Ruchika is definitely the star of their team, going the extra mile to ensure we were happy with our property, not to mention how kind and considerate she was with me, my mother and my little son. I recommend Dexters Ealing and I definitely recommend to speak with Ruchika. I’m sure she’ll do her best to find for her clients the “home of their dreams”.

Carolina · 8 February 2020

Agent replied

Dear Carolina, Thank you for your great review regarding our Ealing office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Ronaldo Best Estate agent I've ever used

Rizzy · 11 August 2026

Agent replied · 11 October 2026

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Dexter's Ealing has been proved to me as one of the most efficient agencies that I have encountered on the market, Mr Billy Gardner understood our requirements when looking for a new flat , and he totally nailed, taking care of all paperwork and making all the process really fast and easy, with clear times, really useful solutions and a very high professionalism, Thanks for all the quality job, kindness and flexibility

Carmelo · 29 July 2019

Agent replied

Dear Carmelo, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Our experience with Dexters Ealing was very positive. After looking for suitable flats for several weeks with other agencies, once we contacted Dexters it just took us a few days to find exactly what we were looking for. In particular, Anthony was highly responsive and professional throughout the whole process, showed us several flats within the same day and accelerated substantially the paperwork. Highly recommended!

Jesús · 8 June 2021

Agent replied

Dear Jesús, Thank you for your review, and mentioning your experience with Anthony in our Ealing office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Louise Smith Customer Relations Team

5/5

Google

Our experience with Dexters Ealing Broadway was brilliant from the moment we enquired for flats to the moment we moved in. Anyone looking for a property in the area with a professional, efficient and personable approach should have these agents at the top of their list. Special thanks to both Charlie and Ruchika for their great service and outstanding communication at every step of the process. Keep up the great work!

Janusz · 29 July 2019

Agent replied

Dear Janusz, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

The lettings team are so professional, especially Blair. He will always go the extra mile and always a pleasure to deal with!

Joanne · 26 November 2024

Agent replied · 10 December 2024

Dear Joanne, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

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Questions about Dexters London

Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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