Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had such a great experience with Sen. He was so helpful and even drove me to two other properties to view. Sen has been great throughout the whole process from viewing to completion.
Alice-Mae · 12 November 2024
Agent replied · 10 December 2024
Dear Alice, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleI have been working with Dexters for a number of years. Recently Cameron has rented out two properties for me. He has been extremely helpful and professional throughout the whole process for both of my properties. I can highly recommend Cameron and Dexters Ealing!
Defne · 28 May 2024
Agent replied · 26 August 2024
Dear Defne, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Ealing office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleThe team at Dexters Ealing, and particularly Anja Djordjevic greatly assisted us in our search and application to rent a property. Anja was highly attentive to our requirements, gave us excellent advice for our first move into London and provided us with frequent updates on our property application. We never had trouble contacting the office, and the Dexters team quickly processed our application. The Dexters Ealing team was professional, punctual and I would strongly recommend this Agency to other renters moving to London. Best wishes, S.
TruthOrConsequences · 19 May 2020
Agent replied
Thank you for your great review regarding our Ealing office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe worked with Alex Jones at Dexters throughout our house purchase and had a positive experience. Alex was always responsive, approachable, and happy to help whenever questions came up. … More
Christina · 16 December 2025
★★★★★ 5/5
GoogleA wonderful experience working with Dexters from the moment I walked into their office, thank you!
Margarita · 11 August 2026
Agent replied · 11 October 2026
Dear Margarita, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI recently had the pleasure of working with Dexters Ealing, and I must say, the experience was exceptional! A special shout-out to Mehak, who was incredibly informative and a delight to work with. Her professionalism, in-depth knowledge, and friendly demeanor made the entire process smooth and stress-free. She took the time to answer all my questions, explained everything thoroughly, and always went the extra mile to ensure I felt confident and informed. If you’re looking for an estate agent who truly cares about their clients, I highly recommend asking for Mehak. Thank you for such a fantastic experience!
Lakshika · 3 December 2024
Agent replied · 10 December 2024
Dear Lakshika, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma
★★★★★ 5/5
GoogleI had a great experience with Dexters, especially thanks to Mehak. She was professional, attentive, and an absolute pleasure to deal with. Her friendly and approachable manner really stood out. Highly recommend!
Zeenat · 3 December 2024
Agent replied · 10 December 2024
Dear Zeenat, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleAmazing customer service and lovely people!
Tom was very helpful and played crucial role in helping us securing my new home.
He was very supportive and guided me through all the steps.
Wonderful person.
Ali · 2 November 2024
Agent replied · 9 November 2024
Dear Ali, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI have just agreed a rental agreement with Shan Lewis at the Dexters Ealing Broadway office. From the morning that Shan showed me around some potential flats her easy going personality, flexibility and desire to find the right match were clear. As we progressed through the referencing and payments Shan was incredibly professional and precise. She always got got back to me quick after liaising with the landlord.
In conclusion I can 100% recommend Shan at Dexters if you’re looking for a lettings agent in Ealing. Shan - thanks for your help and making the process so straightforward.
Tom · 9 March 2020
Agent replied
Dear Tom, Thank you for your kind words regarding our Ealing office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleShervin was very helpful with my search for a place to rent. He understood my needs and followed up diligently to work around my schedule.
He even refunded back my holding deposit as a gesture of goodwill after we placed an offer for a flat but changed our minds.
Andrew · 29 January 2024
Agent replied · 26 August 2024
Dear Andrew, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Shervin. Please do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI've recently worked with Yasmin who found our dream house to buy then with Pam who managed the transaction and both have been absolutely fantastic. I had a few issues with my solicitor not being very responsive and the communication channel Pam established between myself and the seller has been extremely helpful. I'm not sure we would have gotten there without her help pushing things through on a daily basis and providing transparency for both sides of the transaction. Thanks a lot, would gladly work with Dexters again!!
Giulia · 31 December 2019
Agent replied
Dear Giulia, I was delighted to read the comments in relation to our Ealing office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleIf you want a friendly service where someone is knowledgeable, polite and will go the extra mile for you then Dexter’s in Ealing is the Letting Agents that you are searching for. Specifically ask for Camellia, thank you for the fantastic service you have restored my faith in Letting Agents normally whom I’m weary of engaging. Moving is a stressful time and Camellia made it bearable with her sunny disposition and by listening and respecting what my requirements were. Her manager also made the HMO regulations more understandable so hats off ladies ! Thank a lot.
Julian · 13 October 2019
Agent replied
Dear Julian, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Ealing Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat customer service. Dealing with property management team is always quick and easy. Would recommend Dexters for property services and lettings.
I also used Dexters to purchase a flat, Yasmin Paterson was super knowledgeable and found us the perfect flat for our needs and budget. We are still in the buy process but she has been very helpful along each step of the way.
Thanks,
Karol
Karol · 27 August 2022
Agent replied
Dear Karol, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Ealing Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleMust admit, I was pleasantly surprised by the level of service and speed of communication. I moved from Germany, and my regard for the service industry in developed economies was rather shaken. I arrived in London with a very vague idea of what I wanted, and was grudging the lack of time for research. But for a change, I didn't have to dig through a dozen sites, call a million people - i visited dexters for one viewing, and ended up seeing as many as 20 all over Ealing within days. Swift.
Special thanks to Anja, for sticking through our indecisive phase, with the same pleasant nature from start to end. Highly recommend.
Kasturi · 6 October 2019
Agent replied
Dear Kasturi, We are really pleased to read your positive review regarding the service from our Ealing Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleRenting with Dexters has been very straight-forward and easy. I was surprised by how low the fees were, and had a great agent (Ruchika) to help me and my partner find the right place. Sometimes there felt like a lot of pressure to provide information straight away, which could be challenging whilst working etc, but I understand that to secure a property you do have to act fast. Overall Dexters have been very supportive and thorough, and have helped us find an amazing rental property.
Ruchika was our main agent and she was a pleasure to work with. She always kept us informed of what we needed to do and the progress of our application. If she was unavailable, the rest of the staff in the Ealing office were equally friendly and ready to assist when need be. Negin helped us over quite a critical weekend period in securing our holding deposit for the apartment.
There was a time when we thought we wouldn't be able to get the apartment due to my partner's profession as a contractor but Ruchika helped us come up with a solution to make it possible which we are very grateful for, as she could have just re-marketed the property!
Amelia · 29 July 2019
Agent replied
Dear Amelia, Thank you very much for your lovely review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking time to post this review. I would like to wish you all the best for the future and look forward to doing business again with you. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleWhen searching for a home it is very difficult finding exactly what you want, if your lucky you will only find between 65 - 70% of an ideal home that you had in mind. At Dexters Ealing, i found my ideal home and it was a perfect match thanks to MS Negin Naisiri, She was very patient with me as i looked at many properties and she literally took notes of my key points i look for in a property narrowed them down and took me to view each one that she thought best fit. Thank you Negin & Dexters for an outstanding job and i will definitely be returning for my next property.
Prince · 29 July 2019
Agent replied
Dear Prince, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleWorked with Dexters (of Ealing Broadway) and two of their lettings agents (Ruchika and Elisa) to help me find a flat to rent in the Ealing area. Both were professional and helpful every step of the way - ultimately helping me through the final process of signing an agreement on a flat I selected. Highly recommended. So why not 5 stars ? Continuous improvement and polish over time will take Dexters Ealing Broadway to 5 stars. Minor example: During the blistering mini-heatwave in June 2017, couple of jugs of cold water in the office would have been a nice touch! I would caution one thing. Read the responses from the supposed "owner". Many are identical, automated responses, they do not appear true, genuine or valid. The response to the customer who gave a one star rating shows this explicitly.
Ashok · 29 July 2019
Agent replied
Dear Ashok, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI was looking to rent an apartment in the Ealing area and I had a very good experience with the Dexters agents, especially Elisa. She listened to me and showed the properties that matched my criteria, giving me good advices and tailoring the visits on my needs. Then, when I wanted to make an offer for a flat, Billy guided me through the procedure with a great communication and being always available to answer all of my questions. I definitely recommend this estate agency!
Michele · 29 July 2019
Agent replied
Dear Michele,
I just wanted to say thank you for your kind comments about the service you received from Billy and our Ealing office.
We really appreciate you taking time to post this review as feedback is very important to us. I would like to wish you all the best for the future and look forward to doing business again with you.
Kind regards,
Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI had a wonderful experience with a fantastic service from this one individual named Magda! She is the definition of customer service, made sure my needs were met and more. Will be recommending others to dexters especially recommending them to Magda as I believe she will aim to provide the best of the best. Once again I would like to thank Magda for her fantastic service, she's should be rewarded as she represented the company in fantastic manner. Thank youuuu!!!
Mustafa · 29 July 2019
Agent replied
Dear Mustafa, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleGreat service!
I had a wonderful experience working with Negin at Dexters Ealing.
her professionalism and dedication helped me smoothly found my first apartment in London (this is my first time in London). Her guidance on what apartments to look for and her access to resources is great.
She has very good personality and helped me to learn about the neighborhood and gave me very essential info and made the whole process very easy and smooth for me. Thanks Negin !
Shirin · 29 July 2019
Agent replied
Dear Shirin, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleReally impressed by dealing with everyone at Dexters especially Yasmin who has been our point of contact. She is alsways in a cheerful mood, makes extra effort and shows real care and consideration for clients. On a third viewing of a property the tenant had forgotten to stay at home and provide entry so Yasmin offered to go and pick her up from the station in her car to cut our waiting time. A far cry from some other agents who expect buyers to impress them before they'd make any effort on their behalf.
Duska · 29 July 2019
Agent replied
Dear Duska, Thank you very much for your great review regarding our Ealing Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI recently relocated with my family from the USA to the UK and Dexter's made the process very easy. We were shown many apartments, provided thorough information from each, and were kept in the loop start to finish with the landlords. As a result, we were able to find the perfect apartment for us in only a couple of days. Specifically, we worked with Rushika who was a professional and made the process easy for us. I highly recommend working with her at Dexters in the future if you want to find a great apartment.
Michael · 29 July 2019
Agent replied
Dear Michael, We appreciate you taking the time to submit your review regarding the service you received from our Ealing Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleIt has been a very good and experience with Dexter's Ealing. Billy Gardner has been my contact agent. I have to say he demonstrated not only very professional attitude. But also quite personalized and caring attitudes. He showed me many flats, none of them is outside my category. All were very good or excellent. He provided very useful info even without being asked. He has been in touch just at the right level. Without pushing but without making me feel unattended.
Unfortunately I did not end up with one of them but this is due to personal decision to go for a more centric area rather than Ealing. I even have to say that the agent who managed my selected apartment is way less professional and comfortable to be with than Billy. However I just had to! And that's why also I have to submit a big THANKS here.
Thanks Billy and thanks Dexters.
Marwa · 29 July 2019
Agent replied
Dear Marwa, Thank you for your review regarding your experience with our Ealing Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleA massive thank you to Lucy And Ruchika @ Dexters Ealing Broadway, I have just rented a property through them, these guys were extremely helpful and kept the process nice and simple through what can be a stressful time - Keeping me updated at every step of the way! Nothing was to much hard work and I would definitely deal with you again. A personal Thank You to you guys from a happily settled tenant - I couldn't be happier.
Craig · 29 July 2019
Agent replied
Dear Craig, Having read your review, we would like thank you for your feedback about our Ealing Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
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