Trusted Agent profile Β· London

Dexters London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

948 reviews across 1 platform

2 New Ealing Broadway, Ealing, London, W5 2NU

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Dexters's office in London, at 2 New Ealing Broadway, is rated 4.7 out of 5 across 948 reviews on 1 platform, including 948 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

948

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Rented a property via Ben Jones. Great communication, speedy response to all questions. He ensured the process was efficient and professional at all times

Deckan Β· 11 September 2026

Agent replied Β· 11 October 2026

Dear Deckan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Alex Lund and Shan Lewis were absolutely brilliant with their help, advice and knowledge when it came to renting out my property for the first time. They listened to my requirements and let the flat in under a week. Throughout the process they have kept me informed daily and have made my life incredibly easy! If anyone is renting their property out for the first time and is slightly daunted by the task, I'd highly recommend speaking to Alex and Shan. A potentially stressful time made very easy by a wonderful team - thank you!

E Β· 27 August 2022

Agent replied Β· 26 August 2024

Dear Ellie, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I was looking for a 1 bed to let and it was incredibly competitive! Although I didn't end up letting through Dexters I wanted to thank Angel, who supported us through this stressful market. Angel was very supportive, understanding and respectful. She is very humanistic and cares for your situation. I had to cancel an appointment due to workload, Angel was so understanding and cheered me on to get through it! I really appreciated Angel's support through this time, and can't thank her enough for the kindness she showed me.

Suryani Β· 27 August 2022

Agent replied Β· 26 August 2024

Thank you for your review, and mentioning your experience with Angel in our Ealing office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We are renting a lovely 2 bedroom luxury apartment through Dexters in Park Hill. Alex Lund and his team have been absolutely fabulous. Dexters started to market our property within a day of us appointing them and then the whole team were patient as our onward property purchase got delayed. They kept being in communication and arranged multiple viewing negotiating with potential tenants in spite of a degree of uncertainty around the start date. During this process, we got three offers at our asking price and several other interests out of around 12 viewings conducted. We were very particular about the tenant profile that we wanted and Dexters did their best to get only those tenants who would fit the profile and the uncertainty around the start date. Final conclusion is that we now have a lovely family of four living in our cosy apartment and we are very happy with the tenants coupled with the fact that we got asking price. An additional feature is that Alex and team made sure that the tenants are also happy by suggesting changes/upgrades to our already high spec property thereby making the tenants extremely happy. Very good service and communication all around. Would highly recommend letting via Dexters as a landlord.

Inspiration Β· 27 August 2022

Agent replied Β· 26 August 2024

Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Ealing office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Had the absolute pleasure of dealing with Joseph Kwaw to arrange a new tenancy. Top service from him, and helped with all ours needs from viewing through to getting the keys. Pretty sure he’ll be round for a pint once I’ve moved in! Dexters office in general were great helping if Joe was in another call when I phoned, so I can’t recommend them highly enough. Glad to have found a place through these folk. Definitely were the good guys in all the letting agencies that I phoned. Cheers Joe and co. πŸ‘ŒπŸ»

Daniel Β· 27 August 2022

Agent replied Β· 26 August 2024

Dear Daniel, It’s great to hear that you have had a brilliant experience with our Ealing office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Firstly, the service we have received from all the Dexters offices we have dealt with over the past month has been second to none and we would recommend to anyone. Today we met Anthony Barnes who helped us find our dream properly to let. He was friendly, extremely helpful, knowledgeable and most importantly honest. He gave us the best sound advice and treated us with absolute respect. He is a true professional and thanks to Anthony and the impeccable service we received today, not only will we be renting through Dexters but I will also now use Dexters for renting out the property I own and for any other future properties I buy or let. THANK YOU, Anthony and to the Dexters Ealing branch! KatherinePositiveResponsiveness, Quality, Professionalism

Katherine Β· 27 August 2022

Agent replied Β· 26 August 2024

Dear Katherine, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I spoke with a lovely women called Natalia on the phone and she gave me a 10/10 experience, i have spoken with so many different estate agents but she really left a great impression, she knew everything about each property and gave me in depth knowledge i highly recommend

Jessica Β· 13 March 2026

Agent replied Β· 13 April 2026

Dear Jessica, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Found Dexters Ealing to be very helpful with our property search and their communication with us was great. Hannah and Alex were friendly, helpful and were able to show us properties that lined up with the list of wants/needs that we had.

Will Β· 23 December 2025

5/5

Google

Had a pleasant experience here at the Ealing branch. Excellent service and friendly staff - thank you to Mehak who was incredibly helpful and made my experience smooth from beginning to end. Really appreciate the time and effort she put into us. Highly recommend!

Nayab Β· 4 December 2024

Agent replied Β· 10 December 2024

Dear Nayab, Thank you for taking the time to leave a wonderful 5 star Google review. Mehak will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Have been dealing with Dexters Ealing over the last couple of weeks buying my first property. Gurinder has been absolutely fantastic from the get go. Very quick to get a viewing and then helping me through the offer process and through the next stages of buying a property. She has been really attentive with quick responses to emails from me, and very friendly and professional over the phone

Jonathon Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Jonathon, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters worked hard to find us new tenants after our original lovely tenants moved out - in particular Camila was brilliant at ongoing communication and updates, giving advice about the market and remaining agile to our requests as the offers came in. We ended up with tenants we are very happy with. Thank you Camila and team!

Lara Β· 28 April 2024

Agent replied

Dear Lara, Thank you for taking the time in providing such lovely comments about Saif in our Ealing office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Ruchika was incredibly friendly, supportive and professional, all while providing me with the best of guidance which was crucial to me. The process went very smoothly and I felt confident that I was making the correct choices every step of the way. Anthony who showed me the studio was also lovely and very supportive. My experience with Dexters was fantastic and I would recommend them to anyone.

Giorgi Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Giorgi, Thank you for taking the time to leave a wonderful 5 star Google review. Ruchika will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Devon, our agent, could not have been more helpful and efficient; we found and secured the property we wanted very quickly with Devon's help, and he and Rohan were amazing at taking us through all the checks and updates along the way and always on hand to answer any questions. I would thoroughly recommend this fantastic team! Leigh Maynard

Leigh Β· 28 February 2024

Agent replied Β· 26 August 2024

Dear Leigh, We really appreciate you taking the time to leave such lovely comments about Devon. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team.

5/5

Google

I worked with Anthony and Michael to find my new home. Moving house can be a big pain, but these two simplified the process. They were quick to action next steps and make calls/send emails to get us into our new home quickly. Of all the agents I have worked with, these two stand out. Really grateful for their work and care. Thanks again guys!

Shkurte Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Shkurte , Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters Ealing what can i say!!! The most impressive estate agent I have dealt with in 10 years. They found me impeccable tenants within hours and at a great price. Special mention to Devon who was AMAZING. Thank you Dexters Ealing!

Ellis Β· 26 November 2024

Agent replied Β· 10 December 2024

Dear Ellis, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Dexters' estate agents are the best! Such a helpful and friendly staff. Concretely speaking, Ruchika and Angel made my new home search so easy with the assistance they provided me professionally with always a smile on their face. I got so many questions and they answered all of them in a very short time, keeping in mind the high amount of enquires they have. Totally recommend this company for your new home search!!

Onelda Β· 24 October 2022

Agent replied Β· 23 October 2024

Dear Onelda,Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Ealing office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My family and I cannot begin to thank and recommend Marc at Dexters enough. After doing an excellent job of promoting and selling our property he blew us away with how well he then guided us through the conveyancing process. He was a calm, reassuring and incredibly experienced and knowledgable presence throughout, managing all stakeholders behind the scenes through to a successful exchange.

Hannah Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Hannah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Fabio helped me out with looking at some properties and I really enjoyed my experience with him. Very positive and look forward to meeting him again in the future! Thank you so much Fabio for your support and advice.

Susu Β· 26 November 2024

Agent replied Β· 10 December 2024

Dear Susu, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Ben helped us from the very beginning and has supported us every step of the way, from the initial flat search through to the move-in process. He was always prompt, responsive, and available to answer our questions by phone or text, no …

Federico Β· 13 March 2026

Agent replied Β· 13 April 2026

Dear Federico, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Daniella's support and clear communication was brilliant, she helped me to understand key points that I should consider for my rental search and she was very honest about the options I could approach, after her advise, I now feel more secure to go for a long term contract. Thanks Daniella!

Maria Β· 28 May 2024

Agent replied Β· 26 August 2024

Dear Maria, Thank you for your kind comments regarding Daniella and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters (Ealing Broadway) were extremely helpful and pro active on the purchase of a flat in Ealing Broadway. Gurinda Birk was paticularly helpful in making the deal happen in spite of the flat having originally been taken off the market. You were professional, thought outside the box, responded quickly and got things done. Many thanks. Simon Webb

Simon Β· 30 December 2023

Agent replied Β· 26 August 2024

Dear Simon, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our experience with Dexters, in particular Alex and Devon, has been brilliant. Devon showed us around our now current flat and he was very knowledegable and nothing was too much trouble. Alex was excellent at keeping us in the loop and I cannot fault the communication between ourselves and the agency. Absolutely would recommend Dexters Ealing to anyone!

Hannah Β· 30 November 2023

Agent replied Β· 26 August 2024

Dear Hannah, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a really good experience in finding a new flat with Dexters Ealing. Both Ruchika and Anthony were really helpful during the initial viewing process and then everything regarding the application. They communicated next steps with us clearly and followed-up on all questions we had for them. Anthony was the one showing us the flat and showed additional flexibility by giving us a 2nd viewing when it came to the decision-making (as we wanted to ensure it meets our desired requirements). In addition, he has supported us since signing the contract with additional requests such as measurements and whether there is an active telephone line, so we could smoothly prepare for our upcoming move. I'd definitely work with them again in the future and am really happy about how professional and friendly they handled everything.PositiveResponsiveness, Quality, Professionalism, Value

Patricia Β· 27 August 2021

Agent replied Β· 26 August 2024

Dear Patricia, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

My partner and I are first-time buyers who recently bought a flat with Dexters Ealing. We are delighted with the service we received. Yasmin (our primary contact) and Pam were wonderful throughout - very professional, responsive, and helpful. Dexters also gave us the details of Mortgage Advisor Kyanoosh at London Private Finance. Kyanoosh (and administrator Melissa) were excellent and we thoroughly recommend them to anyone looking for a broker. Thanks to everyone for making this such a stress-free and smooth process for us!PositiveResponsiveness, Quality, Professionalism

Bella Β· 27 August 2021

Agent replied

Dear Bella. Thank you for taking the time to leave your review, we are delighted that we delivered such a high quality service. We hope we can be of assistance to you again in the future. Kind Regards, Evie Fisher Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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