Trusted Agent profile Β· London

Dexters London reviews

β˜…β˜…β˜…β˜…β˜… Excellent

948 reviews across 1 platform

2 New Ealing Broadway, Ealing, London, W5 2NU

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Dexters's office in London, at 2 New Ealing Broadway, is rated 4.7 out of 5 across 948 reviews on 1 platform, including 948 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

948

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I've just recently used Dexters Ealing to find a property for my friend and I to rent. They have been absolutely excellent in making the whole process seamless from the moment I made contact to the office. I met three members of staff - Shan, Ellie and Ruchika. They are all a delight to work with. Ruchika was so sharp and charming, we signed up for a further 6 months than first anticipated!! All ladies made it a really pleasant experience. My friend and I have come away with the perfect property, at the perfect price, and that is credit to the professional service we received. I'll expect an office party invite in the post :D

Alex Β· 11 June 2021

Agent replied

Dear Alex, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards Louise Smith Customer Relations Team

5/5

Google

Smooth, seamless and professional... need I say more? Dexters Ealing instantly stood out from the crowd with its selection of beautiful properties, as well as, fast and effective service. Everyone involved in our journey to find a rental property was professional and diligent, from Ellie and Shan helping us find the right properties and conducting the viewings, to Ruchika helping to formalise and fulfil the contracts. Moving house can be a stress inducing process, but we found the whole thing to be fast and more importantly frictionless. The peace of mind we were afforded by working with Ellie, Shan and Ruchika was entirely refreshing. If you are in the market for a property I would certainly recommend working with Dexters, but in particular the team at Ealing!

Greg Β· 11 June 2021

Agent replied

Dear Greg, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

1/5

Google

Opening hours information is incorrect - office is not open on weekends so I wasted time going to drop off my keys. Out of hours line have incorrect information about the office having a letterbox (they don’t) and adamantly kept telling me to drop off my keys in the nonexistent letter box.

Nivedya Β· 11 August 2026

5/5

Google

Dexters, Devon is a credit to your team. He worked so hard on trying to finding me a property. Always a joy to speak with and see, due to his passion to help find that right property.

Kim Β· 19 November 2024

Agent replied Β· 10 December 2024

Dear Kim, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

We rented a place through Dexters for the second time. Working with Daniella was great πŸ’―. She explained things clearly and kept us updated all along. She even helped us when we got stuck during the process by simplifying the details for us. We highly recommend using Dexters. …

Vaibhav Β· 28 April 2024

Agent replied Β· 26 August 2024

Dear Vaibhav, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Daniella. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

4/5

Google

My partner and I called Dexters, Ealing in March 2021 to inquire about viewing a rental property and spoke to Anthony Barnes and I can't praise him highly enough. After swiftly organising a viewing for the property we inquired about, Anthony was able to suggest 3 other properties that might suit our criteria. Due, in-part, to my partner's mobility, we had fairly strict criteria for our property search and Anthony's ability to recommend multiple properties to fit our criteria at the drop of a hat was both helpful and professional. Throughout our 4 viewings with Anthony he was warm, polite, engaging and professional, answering all our questions and catering to my partner's mobility needs. Huge thanks to Anthony for all his hard work, can't recommend him enough! Luke, Harriet and Atticus

Luke Β· 30 March 2021

Agent replied

Dear Luke. Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

We had a really good experience in finding a new flat with Dexters Ealing. Both Ruchika and Anthony were really helpful during the initial viewing process and then everything regarding the application. They communicated next steps with us clearly and followed-up on all questions we had for them. Anthony was the one showing us the flat and showed additional flexibility by giving us a 2nd viewing when it came to the decision-making (as we wanted to ensure it meets our desired requirements). In addition, he has supported us since signing the contract with additional requests such as measurements and whether there is an active telephone line, so we could smoothly prepare for our upcoming move. I'd definitely work with them again in the future and am really happy about how professional and friendly they handled everything.

Patricia Β· 11 March 2021

Agent replied

Dear Patricia, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Ben and Devon at the Ealing Broadway Branch gave us excellent service and managed the whole lettings process efficiently and effectively. They were proactive and helpful and the reception was always warm. Well Done and Thanks to Ben and Devon

Andrew Β· 23 September 2024

Agent replied Β· 23 October 2024

Dear Andrew, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

My fiancΓ©e and I had a really good experience finding a new flat with both, Anthony and Ruchika from Dexters Ealing. Anthony was the one showing us multiple flats. He's been very friendly and answered any questions we had and even had enough flexibility, to let us in a 2nd time when we just wanted to have an additional look at the property of choice. Ruchika has been supporting us with our application and has been very professional in presenting interests for both, the landlord and also ours. The application process itself went very quickly. Both Anthony and Ruchika notified us regularly about next steps and everything happened within the proposed time frame. They definitely deserve the 5/5 stars. We were really happy with how professional and friendly they handled everything.

Jordan Β· 28 February 2021

Agent replied

Dear Jordan. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Cameron was incredibly helpful to us as a Canadian family making a big move to the UK. He was highly responsive which was immensely helpful during a stressful home hunt in the competitive London rental market!

Kerry Β· 19 November 2024

Agent replied Β· 10 December 2024

Dear Kerry, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Had an excellent experience with Dexters Ealing, couldn’t thank them enough for their service. A special mention to Kirsty, who was extremely helpful and friendly throughout the process. She is an asset to the team. Thank you!

Tommy Β· 2 November 2024

Agent replied Β· 9 November 2024

Dear Tommy, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I recently let my flat through Dexters in Ealing. Alex was a joy to work with. He didnt leave a stone unturned and communicated exceptionally well throughout the process. It was all much easier than I expected.

Michael Β· 2 November 2024

Agent replied Β· 9 November 2024

Dear Michael, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

I cannot recommend Angel and the team at Dexters in Ealing highly enough. From the start, Angel has provided a first-class service with the utmost professionalism and care for my property search! Communication was outstanding as was the care and attention she paid to my property wants and requirements. Thank you for your help in my property search Angel!

Ryan Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear Ryan, We really appreciate you taking the time to leave such lovely comments about Angel. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Ealing team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We recently moved away from the area under the supervision of Charmaine and needless to say she was fantastic through out, from start to finish. Polite, professional, hard working and positive. Charmaine kept us informed and showed real care when it came to us as tenants. Due to this, the move was stress free and easy, thank you Charmaine!!

T Β· 27 August 2023

Agent replied Β· 26 August 2024

Dear T P, Thank you for your kind comments regarding the Ealing team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters supported me with the rental of my flat and they were brilliant from start to finish. Alex was incredibly proactive, that's what drove my decision to select them - and the flat was rented pretty much before we'd signed an agreement. Testament to their tenacity. Thank you.

Kirstianne Β· 28 April 2024

Agent replied Β· 26 August 2024

Dear Kirstianne, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

I was absolutely struggling to find a property with many estate agents not really putting in the effort, until I spoke with Kenza at Dexters. She really put in the time and effort into understanding what me and my partner needed and within a week we signed the contract to our apartment! She was super helpful in guiding us through the steps and I’m honestly very thankful. Thank you Kenza!

Joelle Β· 27 August 2022

Agent replied Β· 26 August 2024

Dear Joelle, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

I received a professional service from Dexters, with both Gurinder and Nick providing clear guidance and support throughout the sale of my property. They are experienced and knowledgeable agents who know the Ealing market well.

Redd Β· 6 April 2026

Agent replied Β· 13 April 2026

Dear Redd, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

I had the pleasure of working with Camila from Dexters Ealing Broadway, and I cannot recommend her enough! From the very first meeting, Camila was professional, approachable, and incredibly knowledgeable about the local market.

Fernanda Β· 26 November 2024

Agent replied Β· 10 December 2024

Dear Fernanda, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

We received incredible support from Tom on the purchase of our first home - he was great at making sure the buying process ran smoothly and explaining everything for us as first time buyers. Would absolutely recommend Dexters Ealing for anyone in a similar position - thanks Tom!

Issy Β· 29 March 2024

Agent replied Β· 26 August 2024

Dear Issy, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Can’t recommend Dexters more! I had an amazing experience working with them and Mehak went above and beyond solving any problems I had and making me feel extremely comfortable throughout the whole process.

Madesh Β· 3 December 2024

Agent replied Β· 10 December 2024

Dear Madesh, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Saif at the Ealing office was brilliant in helping my partner and I find a new flat to rent in an area we hadn't lived in before. We had great service from him from our initial contact via email and then to viewing a number of properties, despite having to adhere strictly to restrictions put in place due to Covid 19. This extended through the offer process that Saif guided us through brilliantly - he was always quick to respond and extremely helpful answering any questions or worries we had. We're very excited to move into our new flat and area, and huge thanks to Saif for making the process so easy for us.

Oliver Β· 27 July 2020

Agent replied

Dear Oliver, We are delighted to read your comments in relation to our Ealing office. I will pass your comments onto Saif and the team who will be thrilled to read your kind comments. Enjoy your new flat. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Wanted to extend my sincerest thanks and appreciation to Fabio Verducci and Pam Thomson from the Ealing and Chiswick offices. Having gone through a nightmare with a previous sale that fell through at the 11th hour, Fabio was able to market and secure a sale in under 10 days. I kid you not, he works like lightening! Pam was absolutely amazing in ensuring any delays and obstacles very quickly resolved. Between them they ensured the process was smooth and progressed to completion without delay. I would highly recommend Dexters for truly professional and results driven sale.

Ahmed Β· 27 July 2020

Agent replied

Dear Ahmed, Thank you so much for the fantastic feedback, the team at Ealing are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

As usual very good service which I have been experiencing for over 10 years which is the reason I appointed Dexters as a sole agent to let my property. Special thanks to Ruchika ,Anthony and Angel for being always very professional , helpful ,friendly and prompt in handling any query.Keep up the good work.PositiveResponsiveness, Quality, Professionalism, Value

Safwat Β· 27 August 2023

Agent replied

Dear Safwat, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Louise Smith Customer Relations Team

5/5

Google

I recently moved to Ealing and had the pleasure of working with Dexters for my rental process, which was entirely new to me. I couldn't be happier with the experience. The team at Dexters was incredibly kind, courteous, and supportive throughout the entire process. A special mention goes to Cameron and Rohan, who were exceptional in their roles. They guided me through each step with patience and professionalism, making sure all my questions were answered and my concerns addressed. Their assistance made the whole experience stress-free and enjoyable. I highly recommend Dexters to anyone looking for a reliable and friendly real estate agency. They truly go above and beyond to provide excellent service. Thank you, Cameron and Rohan, for your outstanding support!

NicolΓ‘s Β· 16 December 2024

Agent replied Β· 23 December 2024

Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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