Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

948 reviews across 1 platform

2 New Ealing Broadway, Ealing, London, W5 2NU

Part of Dexters, see every office.

Dexters's office in London, at 2 New Ealing Broadway, is rated 4.7 out of 5 across 948 reviews on 1 platform, including 948 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

948

Reviews on Google

This office

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Alex has been the most professional and efficient agent I’ve worked with, helping us move the transaction forward as quickly as possible. Anytime we needed something, he went above and beyond to communicate with the seller to make sure everything was handled in a timely and effective manner. Honestly, if I ever decide to sell my property, I really hope Alex is still in the office.

Su · 2 November 2024

Agent replied · 9 November 2024

Dear Su, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Dale truly went above and beyond to secure my property. From the initial search to closing, he worked tirelessly and efficiently, supporting me every step of the way. He knew I wanted something quick and he really made it happen. From the viewing to signing tenancy , it took 3 days.His dedication and professionalism made the entire process smooth and stress-free. He tried really hard to cater to my requests and make it a personalised service. I highly recommend Dale to anyone in need of a reliable and dedicated estate agent.

Abdullah · 28 February 2024

Agent replied · 26 August 2024

Dear Abdullah, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Dale. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team.

5/5

Google

Thank you, Lara, for your exceptional service in helping me finding a flat. From the moment I reached out to her, she demonstrated utmost professionalism, efficiency, and friendliness throughout the entire process. Lara went above and beyond to understand my needs and preferences, swiftly presenting me with several options that matched my criteria perfectly. Her attention to detail and knowledge of the market were truly impressive, ensuring that every aspect of the renting process was seamless and stress-free. Not only did Lara find me a flat quickly, but she also guided me through each step with patience and clarity, making sure I felt confident and informed at every stage. Her dedication to providing outstanding customer service is truly commendable. I highly recommend Lara to anyone in need of an estate agent who values professionalism, efficiency, and a friendly demeanor. Thank you, Lara, for your exceptional assistance.

Mohammad · 28 February 2024

Agent replied · 26 August 2024

Dear Mohammed, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lara , and do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

I have recently had the pleasure of finding a flat for rent through Cameron Ebanks of the Ealing branch of Dexters. He made a real difference to the entire process with his easy going but professional manner backed up by a sound knowledge of his area and business. He was head and shoulders above the competition and was prepared to put himself out for us. I can recommend him most highly. Thank you Cameron. Best wishes Berit

Berit · 29 March 2024

Agent replied · 26 August 2024

Dear Berit, Thank you for your kind comments regarding the Ealing team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

Myself and my partner have gone through Dexters Ealing to rent our first flat together. We have been supported by Natasha, the estate agent and she has been absolutely amazing and patient. The support we have received from her has been immaculate and she truly is a star in the work that she does. Thank you so much Natasha, the team are very lucky to have you!

Sabrine · 23 September 2024

Agent replied · 23 October 2024

Dear Sabrine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

What a brilliant girl Natalia is! Was really attentive to what I needed and took the time to listen

Elizabeth · 13 March 2026

Agent replied · 13 April 2026

Dear Elizabeth, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I’ve been using Dexters services for about 15 years. On this occasion, I want to leave a Google review thank two people publicly about their great service and their ability to produce results at amazingly short notice. Thank you to Gurinder Birk Thank you to Michael Varilone

Francis · 13 April 2026

5/5

Google

A very big shout out to Cameron E Banks for helping and finding a house so quickly and efficiently in a very organised and swift manner, and a big thank you for all the staff who working in Ealing branch, to let me connect with him, whenever it was needed. Highly recommend Dexters Ealing branch, if anyone wants to get a house.

Rohit · 3 December 2024

Agent replied · 10 December 2024

Dear Rohit, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

5/5

Google

We’ve used Dexter’s estate agents to help us find a rental property in Ealing area, we’re relocating from Newcastle and know very little about the area and house prices. Daniella was amazing, offering sound advice and a variety of property options to meet our requirements. We received a 5 star service. ⭐️⭐️⭐️⭐️⭐️ I would recommend Daniella / Dexter’s to anyone looking to rent or landlord wishing to find a reliable agent.

Emma · 27 June 2024

Agent replied · 26 August 2024

Dear Emma, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Daniella. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

We went to Dexters to look for a new home to rent in the area. We met and worked with Devon. Honestly, out of all the agents we have met recently Devon knew the properties inside and out, had taken note of our requirements in showing us relevant properties, and he knew the local area which also helped tremendously. I would recommend using Devon and Dexters in your property searches. I hope to continue working with Devon on other options soon. Thank you

Helen · 30 November 2023

Agent replied · 26 August 2024

Dear Helen, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Our experience with Dexters Ealing has been great. The team has always been very patient with us, always keeping us in mind and contacting us ASAP when a property that could suits our requirements came to their hands. Special thanks to Salman that has help us from the beginning, trying to understand our needs. Would also like to mention Rohan and Cameron who also showed us a few properties, always with the best manners. Great team to work with.

Almudena · 30 November 2023

Agent replied · 26 August 2024

Dear Almudena, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amazing customer service! Devon was on the ball, very good at communicating and just a lovely young man to have help us. Very good experience.

Michelle · 30 November 2025

Agent replied · 30 December 2025

Dear Michelle, Thank you for taking the time to leave a wonderful 5 star Google review. Devon will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

I have a lot of positive things to say about my experience with Dexters, Ealing. We worked with Ally to get our Ealing property over the line. Ally was a real go-getter and stayed positive throughout despite the various hiccups with the conveyancers. Ally pushed hard to get answers to our questions and always responded quickly - even if it was just to hear my gripes about the slow progress at times. Ally was a star and I'd highly recommend her and the entire Dexters team in Ealing.

Brendan · 27 August 2023

Agent replied · 26 August 2024

Dear Brendan, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

3/5

Google

If I could rate Christian P individually, then I would give him 5*, and if I could rate Dexters as a whole it'd be 1*, so 3* seems about fair. Christian has been fantastic since he took over management of our property, and I hope this review gets him recognition for his fantastic response time and subsequent care and attention to all of the issues we've had. If everyone at Dexters was like him then this would be a hands down 5* review. Sadly I can only rate 3*, as Dexters in the past have lied, manipulated, and patronised us at every turn. I don't wish to dwell on this since that's not why I'm writing this review, so I'll finish with the positive that things are SO much better now that Christian is involved, and if things continue like this then perhaps my overall outlook of Dexters as a company might slowly begin to change.

FergusPateman · 27 August 2023

Agent replied · 26 August 2024

Dear Fergus, Thank you for taking the time to leave us a review. We are so glad you received a 5 star service from Christian. However I am sorry to read your experience wasn’t as we would have expected it to be. All feedback is very important to us and appreciate you bringing this to our attention. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Ally Mirisham and Nick Fleming at Dexters have been fantastic in working with us in purchasing our first home. It was a long and arduous process as it was a complicated deal to get closed, but Ally and Nick were always available to assist and give recommendations on how to find solutions in moving forwards and finally being able to complete the deal! We have been renting from Dexters since moving to London in 2019 and their property management team are also ace. When I finally manage to get my own rental properties there is no other agency I would rather hire to manage them on my behalf, absolute superstars.

Xander · 27 August 2023

Agent replied · 26 August 2024

Dear Xander, thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Ealing office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I was looking to rent a single bedroom flat at Ealing while the market was really difficult and I wanted a place to stay as soon as possible. Dexters helped me to find the right flat for me after two days of searching and viewing many flats. All of them and especially Alex are very professional and friendly. Alex worked hard to satisfy my requests and I really appreciate it. He understands the client's requirements and tries to find the appropriate flat for each situation. I highly recommend Dexters.

Georgiana · 27 August 2023

Agent replied · 26 August 2024

Dear Georgiana,Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Despite a few initial issues at the beginning of the tenancy, I must commend the excellent property management service throughout my tenancy and the smooth move-out process. I want to express my appreciation to Nabeel Khan, the Senior Property Manager, for his exceptional service. He promptly addressed any concerns I had during the tenancy and efficiently resolved them. The deposit return process and the check-out inspection were also smooth. I have heard stories of estate agents making unreasonable amount of deposit reduction, but I'm pleased to say that Dexters is not one of them. Nabeel was really helpful in facilitating communication between me and the landlord, and it felt like he truly cared about resolving matters, not just in favor of the landlord or his company.

Sum · 27 August 2023

Agent replied · 26 August 2024

Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Be careful with the break clause! I had a horrible experience with this agency. It was the first time I rented an apartment in the UK, and I didn't know that a contract might be made so badly for a client. I chose a flat that cost 1700£ per month, and they only agreed to a 18-month lease. Even after we agreed, my agent called back a couple of days later and asked if we could add one more month because 18 months was not convenient for the landlord. For some reason, I agreed. My agent was Wassim Kechroud. I asked him if it was possible for me to leave the apartment early, for example, in 10 months. He said yes, but I would need to pay 11% for each remaining month. That's not too bad, but the contract they made for me was very inconvenient. I could only leave if the landlord agreed. The agent didn't mention it. After 8 months, I said that I wanted to leave in 2 months. They replied that they would ask the landlord's permission. I waited a month to get this permission, and finally, the landlord said no. There was already another agent - Anthony Barnes, and he said that I couldn't do anything about it and that I had to live there for the rest of the term. But luckily, I looked at my contract again and was amazed to see that they had made a mistake. In the end date of the tenancy, instead of 2023, they wrote 2022, which meant that the contract had already expired. I was able to leave the apartment as I wished and was happy that I wouldn't have to communicate with these people again.

Alex · 27 August 2023

Agent replied · 26 August 2024

Dear Alex, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My wife and I recently relocated from Hong Kong to the UK and were in search of a long-term rental property. We had the pleasure of working with the fantastic team at Dexters Ealing, and we would like to express our utmost gratitude for their exceptional service. From the very beginning, Lily and Karim went above and beyond to make our transition as smooth as possible. They were attentive to our needs, arranging viewings at suitable properties and accommodating our schedule. Their professionalism and expertise in the local property market were evident from the start, making us feel confident and well-supported in our search. One aspect we found particularly helpful was their thorough explanation of the UK renting process, which significantly eased our anxieties as newcomers to the country. Their patience and dedication in guiding us through each step were truly commendable, ensuring that we fully understood our rights and responsibilities as tenants. Throughout our interactions, Lily and Karim displayed a genuine passion for their work, and their enthusiasm was contagious. We wholeheartedly recommend Dexters Ealing and especially the outstanding team to anyone seeking a rental property in the area. Their exceptional service, dedication, and warm personalities will undoubtedly make your property search a pleasant and successful venture. Thank you for all your hard work and make our rental search in the UK a truly positive experience. We are sincerely grateful for your assistance and wish you continued success in the future.

Eliphas · 27 August 2023

Agent replied · 26 August 2024

Dear Eliphas, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Ealing office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Very happy with the end to end service supplied by Anthony Barnes at Dexters. Great communication, and considerate of our time, where I never felt out of the loop on the status or progress. Anthony listened to our requirements and didn’t waste our time in our property search/viewings, something I’ve found rarely to be the case with estate agents. Even after moving in, he checked in to make sure we were happy and continued to go above and beyond with the property management company. Anthony is a credit to Dexters. Thanks for a great, professional, personable, and efficient service.

Jonny · 27 August 2023

Agent replied · 26 August 2024

Dear Jonny, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My experience with Dexters was amazing. Devon was a complete professional. He understood my brief for a property and delivered options in a timely and efficient manner. We were quickly able to narrow it down to a favourite due to Devon’s expertise. I’m extremely satisfied with the service Dexters provided and I would definitely recommend using them and Devon is your man if you want the job done right.

Max · 28 April 2024

Agent replied · 26 August 2024

Dear Max, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

Thanks Michael for helping me to sort out the problem and solve it in dealing with the problem of can’t commit the contract after paying holding deposit that made me panic. He is so professional , understandable, friendly and cheerful. Also thanks Natasha for her professional and diligence, helping me to fill in the offer form even though it was after office hour. .

Lina · 27 July 2024

Agent replied · 26 August 2024

Dear Lina, Thank you for taking the time to leave a lovely review regarding Michael and Natasha. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters was one of the agencies that helped us in finding a new property over the last couple of months. I dealt extensively with Devon, a great guy, very professional, kind and responsive, always trying to find the best options for us, patient, and eagerly trying to make the whole process easier. It was great dealing with him. Much appreciated.

Labib · 13 March 2026

Agent replied · 13 April 2026

Dear Labib, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Natalia was a pleasure to work with. Friendly, professional and really helpful throughout. Highly recommend!

Giacomo · 4 October 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent