Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

948 reviews across 1 platform

2 New Ealing Broadway, Ealing, London, W5 2NU

Part of Dexters, see every office.

Dexters's office in London, at 2 New Ealing Broadway, is rated 4.7 out of 5 across 948 reviews on 1 platform, including 948 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

948

Reviews on Google

This office

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Highly recommend Anton and his team at Dexters! He was very helpful, responsive and reliable during our search- it’s thanks to him that we secured a flat, and he made the rental process much less stressful. Cheers Anton!

Jasmine · 13 September 2026

Agent replied · 11 October 2026

Dear Jasmine, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I signed up to Dexters Ealing Estate Agents recently. Dexters Ealing were very professional, knowledgable and courteous in onboarding and their ongoing service. They found a tenant very quickly for my case. They are quick to inform about my tenancy matters. They will ensure that all tenancy matters are dealt with smoothly for all parties involved.

Preda · 8 April 2026

Agent replied · 13 April 2026

Dear Preda, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I had a very positive experience with Dexters throughout the purchase of my property. The sales team were consistently helpful, responsive and kept in regular contact throughout the process. Whenever things became a little stalled, particularly when progress with the seller's solicitor slowed down, they were proactive in following up and helping to move things forward. What I particularly appreciated was that Dexters continued to monitor the transaction closely rather than simply stepping back once the offer had been accepted. They regularly checked in, followed up with the relevant parties and helped keep everyone focused on progressing the purchase. Their involvement was instrumental in helping us navigate some of the delays and ultimately get the transaction through to exchange of contracts. I really appreciated their persistence, communication and willingness to go the extra mile to keep things moving. Overall, I would highly recommend the Dexters team to anyone looking to buy a property. Their support made a real difference to what can otherwise be quite a stressful process.

Mónica · 11 September 2026

Agent replied · 11 October 2026

Dear Mónica, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Natalia was super helpful. She showed us several properties in our budget and was able to put an offer in seamlessly. Initially I was super stressed about renting but Dexters made everything very easy!

Conor · 16 August 2026

Agent replied · 22 August 2026

Dear Conor, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

5/5

Google

Anton was our agent, incredibly helpful and professional and worked with us on a very short time frame. Very happy with dexters and would definitely use again

Lauren · 27 September 2026

Agent replied · 11 October 2026

Dear Lauren, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma

5/5

Google

Natalia was fantastic throughout the whole process. She was friendly, professional, responsive and made everything feel straightforward and stress-free. We really appreciated her help and would definitely recommend both Natalia and Dexters.

Talha · 15 August 2026

Agent replied · 22 August 2026

Dear Talha, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Anton has been really professional and a pleasure to deal with throughout our flat search. Great communication and he understood our requirements from the beginning. All the flats he showed us were exactly what we were looking for and Anton is really knowledgeable about the market. Thank you Anton and the whole team

Tegh · 13 March 2026

Agent replied · 13 April 2026

Dear Tegh, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Recently viewed a property with Ben Jones from Dexters. I found the entire process very smooth. Ben was a professional throughout, very knowledgeable in the area (Ealing), responsive and a real pleasure to work with. Highly recommend working with Ben from Dexters for anyone looking for property in the area.

Bernard · 13 March 2026

Agent replied · 13 April 2026

Dear Bernard, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Natalia was really fantastic, she was professional but also friendly. She was knowledgeable, listened and gave us a great selection of rental properties to choose from. Very happy!

Michele · 16 August 2026

Agent replied · 22 August 2026

Dear Michele, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

1/5

Google

Poor Communication Extremely disappointing communication from Natalia at Dexters. We tried contacting her several times regarding a property, but whenever we called, she was apparently “on another line” and said she would call us back. Unfortunately, the promised callbacks never happened. We repeatedly had to chase for updates ourselves. I understand estate agents are busy, but basic follow-up and communication should be expected when dealing with prospective tenants. Very frustrating experience.

____ · 11 September 2026

Agent replied · 11 October 2026

I am sorry to hear that your experience with us hasn’t been as we would expect. Please contact me at customerrelations@dexters.co.uk so that we can discuss further. Kind regards, Asma

5/5

Google

We worked with Ella recently and appreciated her organized approach. She was consistent with follow-ups and kept us updated on what we needed to do at each stage. It was helpful to have someone stay on top of the administrative side of the move so consistently

Zohar · 23 March 2026

Agent replied · 13 April 2026

Dear Zohar, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Our search for a new flat was surprisingly short and smooth thanks to the help of the fantastic team at Dexters Ealing. Natalia has been outstanding and together with Alex they have navigated us through the process answering all our …

Oscar · 13 March 2026

Agent replied · 13 April 2026

Dear Oscar, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

After eight years of living in London and working with several different agencies, I can confidently say that Dexters has been by far the best. From my experience, the team has been incredibly supportive throughout, Natalia has been …

Silvia · 13 March 2026

Agent replied · 13 April 2026

Dear Silvia, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Really happy with our experience with Narean! He was always friendly, easy to talk to and genuinely willing to help. He really took the time to understand what me and my partner were looking for and was always available whenever we needed anything. He made the whole process of finding our new home much easier and more enjoyable. Would definitely recommend him!

Stefano · 13 September 2026

Agent replied · 11 October 2026

Dear Stefano, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Katie was brilliant and supported us all the way through the process of buying our first house. Helped ensure a very swift process. We were able to get from first viewing to keys to our property within 3 months.

Liselore · 13 March 2026

Agent replied · 13 April 2026

Dear Liselore, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Alex and Nick were very helpful and responsive throughout the entire process helping sale process to go as smoothly as possible. Also prior to this sale I rented out the flat and the lettings team were excellent too

James · 13 March 2026

Agent replied · 13 April 2026

Dear James, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

My properties are let for years through a great letting agent, Dexters, Ealing. My point of contact has mainly been Camila Higgs, Director at Ealing Office. I could not be happier with the service I have received from Dexters/ Camila. Camila is professional, incredibly attentive in her dealings. In addition I have found her very knowledgeable, understanding, caring and diligent in her approach to the letting issues, ensuring every aspect of needs went smoothly. it is heartening to see this level of service. I have no reservations in highly recommending Dexters. Dr B P Sinha 18.12.2024.

Bharat · 19 December 2024

Agent replied

Dear Bharat, We are delighted to read that our Ealing Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dexters lettings were extremely professional and courteous throughout the process. Even the director Alex is very hands on and was extremely helpful and understanding throughout. I cannot fault their service and will definitely use them again.

Jagjit · 13 March 2026

Agent replied · 13 April 2026

Dear Jagjit, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Thank you so much to Gurinder for all your help this morning, really appreciate it!

Laurence · 11 August 2026

Agent replied · 11 October 2026

Dear Laurence, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

I recently rented my house through dexters. After much consideration of them and other agencies, I ultimately chose Dexters as in my opinion they showed the most energy for the job, showed the most expertise and seemed to have the best set-up to find the right pool of tenants I was looking for. This was 100% the right decision as the house was rented at the asking price (higher than any other agency estimate) in less than a week, the handover process to the tenants was smooth and professional, and Dexters were very accommodating in understanding my preferences for the house, and experience looking after it. The people that looked after me were great, and really easy to work with so a big thank you to Devon, Michael, and Cameron, for all the advice and hard work. They did a terrific job.

James · 2 November 2024

Agent replied · 22 November 2024

Dear James, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

We recently moved to Ealing from the States and had just 5 days to find a rental for our family of four with two young kids. It was a tight timeline that had us rather stressed. Thankfully, we had Cameron Ebanks from Dexters Ealing guiding us through the process. Cameron's expertise shone when navigating the offer and landlord approval. Cameron ensured we made a competitive yet fair offer from the start. He communicated brilliantly, keeping us updated and managing expectations. When issues arose, he diligently resolved them. Despite the tight deadline, Cameron remained a calming influence. His market knowledge and amiable manner smoothed several potential hurdles in securing the tenancy agreement. We're hugely grateful to him for going above and beyond to make our relocation dreams a reality. Our sincere thanks to Cameron and Dexters Ealing!

Lane · 2 November 2024

Agent replied · 9 November 2024

Dear Lane, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged and Cameron will be thrilled to read your kind comments. I wish you all the best in your new home and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Been searching for a right flat for a while, thanks to Anton Hooper it was much smoother until we found the right one thanks to him. Very helpful and informative, can’t recommend enough!

Jan · 23 March 2026

Agent replied · 13 April 2026

Dear Jan, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

I can't say enough good things about the Dexters team in Ealing. Our agent was Devon Lee and he was so kind and extremely helpful. We just moved to London from overseas and have been overwhelmed with finding a place to live. Him and all his colleagues advised us on which areas had good schools for our son. We walked in around 2:00 pm on a Saturday afternoon and Devon spent the rest of his day taking us to listings and even drove us to some of the schools in the area. He went above and beyond and was truly looking out for us. Everyone else has also been so kind and helpful when I keep calling the office to ask questions about filling out forms and how the banking works here and such. This has been such a great experience during a very stressful move and we're so grateful.

Kelli · 23 March 2026

Agent replied · 13 April 2026

Dear Kelli, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

1/5

Google

Horrible branch, dishonest with very poor communication. Kept giving me fake appointments when they had no intention of showing the property and won’t be clear and forthcoming if they had decided not to proceed. You call and they pretend on phone that agents are busy and will call back and no one ever gets back. Total waste of time!! Avoid!!

Rodgerspaton · 15 August 2026

Agent replied · 22 August 2026

I am sorry to hear that your experience with us hasn’t been as we would expect. Please contact me at customerrelations@dexters.co.uk so that we can discuss further. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviewsLeave Dexters a review

Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent