Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

846 reviews across 1 platform

388 Chiswick High Road, Chiswick, London, W4 5TF

Part of Dexters, see every office.

Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 846 reviews on 1 platform, including 846 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

846

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I've been extremely impressed by the way in which George helped with the sale of my house. He is extremely knowledgeable in all aspects of the property market. I was especially impressed by his vigorous and enthusiastic approach to getting things underway. I would highly recommend George.

Leigh · 3 May 2023

Agent replied · 30 September 2023

Dear Leigh, It’s great to hear that you have had a brilliant experience with our Chiswick office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thanks to George Steer at dexters Chiswick branch for a 5star service throughout. From finding us a house in a difficult market to bringing everything together with the sale of our own house, he was excellent. Always available on the phone or in person, and helped keep things running smoothly between all parties.

Richard · 30 September 2022

Agent replied · 30 September 2023

Dear Richard, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

Awful experience with Dexters, in particular with this branch. Since day 1 moving into a rental property managed by Dexters, we’ve had countless issues that they have taken ages to resolve, some of them still unresolved. The property was dirty with terribly stained toilets and mould in the fridge and a dishwasher covered in black mould. Showers don’t work, heating doesn’t work, there’s a leak in the kitchen tap, not even the mailbox had a key nor could be closed. I’ve had to chase them time and time again to get issues resolved, yet they take weeks before doing anything, and have refused to replace the dishwasher. 4 months later we are still having to chase to get issues resolved that we reported on our moving day. We absolutely do not recommend letting a property that is managed by Dexters, they will take your money and do nothing to resolve your issues.

Natalia · 20 April 2024

Agent replied · 19 June 2024

Dear Natalia, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team

5/5

Google

Relocated to Chiswick from Islington and got in touch with Kate Stevens from Dexters Chiswick and had a wonderful experience with her as our estate agent. She was very helpful when viewing flats and had several lined up for us to view which was great and she was very generous in allowing us to view our preferred choice again at a later date. She kept us in the loop the entire time, whether it was to do with our offer or our references or our moving in date, she also checked in with us after our move and assisted any issues. Would highly recommend her and her services for the future and anyone looking for a place in Chiswick.

Kate · 20 April 2024

Agent replied · 19 June 2024

Dear Kate, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma, Customer Relations Team

5/5

Google

We moved couple of weeks ago from Turkey. Kate Stevens helped us in finding a flat for rental. Kate has been very professional, caring and dedicated. She is very positive and friendly too. She gave us hope and positive energy. Our little daughter adores her as well. She really likes her job as it seems. We would like to thank Kate and dexters chiswick for everything. Thank you dear Kate:))

Devrim · 8 July 2018

Agent replied

Dear Devrim, We are delighted to read that our Chiswick Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dealing with KATE STEVENS,the manager was very pleasant. She has ticked all the boxes, delivered the perfect service that was beyond my expectations. She has been SO professional and nice, very responsive for all my enquiries and most of all she managed to negociate all elements that I was looking for in my new home. Thank you Kate. I would highly recommend Dexters Chiswick.

Meli · 10 December 2020

Agent replied

Dear Meli, Thank you so much for the fantastic feedback, the team at Chiswick are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Simon Ward has been excellent from our first interaction with him. Promptly met us at the property and showed us around with a friendly, non-pushy attitude with all of the facts to hand about the property. Fast communications and pleasure to deal with.

Archie · 1 August 2023

Agent replied · 30 September 2023

Dear Archie, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The team at the Chiswick Dexters are fantastic! I dealt with John and George exclusively throughout the entire process, both amazing managers. It can be a nerve racking experience selling a house, but they gave me constant reassurance along the way. My quirky house sold in record time thanks to their widespread listing campaign and expansive clientele. I would 100% recommend Dexters to everyone.

Alex · 3 November 2020

Agent replied

Dear Alex, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Chiswick Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

George was a very patient and diligent selling agent who was particularly helpful in informing me of impending responsibilities of mine ahead of time. Also a useful intermediary between myself and the selling party. I appreciate the enthusiasm with which he contributed to my flat purchase.

Reef · 3 May 2023

Agent replied · 30 September 2023

Dear Reff, We really appreciate you taking the time to leave such lovely comments about George. They will be so pleased to read your 5 star review. Please do not hesitate to contact the Chiswick team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had such a great experience with Dexters - Amy in particular. She went above and beyond to help us. We really appreciate the hard work she put in. Billy was amazing too! Thank you so much.

Lizzie · 22 December 2023

Agent replied · 19 June 2024

Dear Lizzie, Thank you for taking the time to rate your service with our Chiswick office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I would like to thank Ginevra Zabeo from Dexters, Chiswick, for her help in finding us a new flat to rent. It is perfect and we would not have found it without Ginevra's help. She guided us through the whole process and was friendly and helpful all the way, as was everyone else we spoke to at this agents. I would recommend.

Georgina · 8 April 2021

Agent replied

Dear Georgina. we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Kate and her team was super helpful finding our flat and helping us throughout the whole process. Fantastic communication and just really lovely to deal with!

Olive · 25 July 2024

Agent replied · 24 August 2024

Dear Olive, Thank you for taking the time to leave a lovely review regarding Kate. Kind regards, Asma, Customer Relations Team

4/5

Google

Dexters helped to find my current flat in a timely and efficient manner. Special thanks to Arek K. (the senior letting consultant) who led me through the whole process from finding the flat, gathering necessary documents, negotiating the rent, signing the contract, organising the check-in as well as promptly communicating the changes and addressing the follow-up questions when occurred.PositiveResponsiveness, Quality, Professionalism

Liubov · 20 June 2021

Agent replied · 19 June 2024

Dear Liubov, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Although we didn't end up finding a place through Dexters, dealing with Kate was a pleasant experience, hence this review. Kate was by far the best agent we met from any agency and we met quite a few! Friendly, responsive and helpful. I'd definitely recommend Dexters Chiswick and will look them up if we need a property in the future.PositiveResponsiveness, Professionalism

Peter · 20 June 2021

Agent replied · 19 June 2024

Dear Peter, We are delighted that you took the time to leave such a fantastic review which Kate and the Chiswick team will be delighted to read. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We've had a good experience with other Dexter's in the past but, this time was exceptional with Arek's very professional manner and service in finding us the perfect flat. He took the time with many viewings to determine exactly what we were looking for and found it! He has also made the rest of the process, from start to finish, very easy and accommodating. Many thanks Arek!

Beverly · 29 July 2019

Agent replied

Dear Beverly, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dexters Chiswick/Brentford have been extremely helpful and support during the sale of my shared ownership property. George in particular was extremely understanding and went above and beyond helping me navigate the various complexities of the sale. I highly recommend George and the rest of the team at Dexters!

Hannah · 3 January 2023

Agent replied · 30 September 2023

Dear Hannah, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Shahida is truly outstanding among agents I've worked with. Her expertise and compassion are exceptional. I'm strongly considering entrusting all my rental property management to her. Highly recommended.

Zed · 20 May 2024

Agent replied · 19 June 2024

Dear Zed, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I recently popped into Dexter’s in Chiswick and had a great experience with Morgan. She was super friendly, listened to exactly what I was looking for, and gave clear, helpful advice. Morgan really knows her stuff and made the whole process easy and stress-free. I left feeling confident and taken care of. Highly recommend her if you’re looking for someone who really goes the extra mile!

Rebecca · 2 November 2024

Agent replied · 9 November 2024

Dear Rebecca, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

Really happy with my experience with Dexters Chiswick. It was my first time renting a property in London, and they ensured everything ran smoothly. Natasha was particularly excellent, notifying me with any updates and paying attention to every detail. I would definitely recommend using them, especially for first-time renters or buyers. The team is approachable, friendly, and makes the whole process a lot less intimidating!

Laura · 29 July 2019

Agent replied

Dear Laura, We appreciate you taking the time to submit your review regarding the service you received from our Chiswick Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Having recently purchased a flat in Chiswick through Dexters, I found the service and responsiveness to be second to none. George was absolutely superb, guiding us through the whole process at every step of the way and always available for any question, no matter how big or small, even after completion. Thank you for all your help and support!

C · 15 May 2021

Agent replied

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Lizzy was great and helped me through the process of finding tenants for my property. She was knowledgeable and kept me updated at all times. Would highly recommend Dexters if you are letting your property in Chiswick.

Kerim · 17 April 2025

5/5

Google

Many thanks to George Steer, he was very professional kept us in the loop and quickly closed the deal. There was not a single question he wasn't able to answer during the process. He is very detail oriented and takes the time to explain all sides of the purchase

Daria · 30 September 2022

Agent replied · 30 September 2023

Dear Daria, Thank you for your review, and mentioning your experience with George our Chiswick office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexter's agents are very friendly and professional. I was very stress looking for a new place but they helped me to find my new home in a short period and get that stress off my shoulder. I could not recommend this state agency enough, in particular Bill and Arek.

Jessie · 30 September 2022

Agent replied · 30 September 2023

Dear Jessie, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Thanks to George Steer, John, and team, we have been able to progress as smoothly as possible through the process of buying in Chiswick. They have facilitated the whole process from start to finish with excellent communication. I would not hesitate to recommend Dexters Chiswick and George in particular.

Aimee · 30 September 2022

Agent replied · 30 September 2023

Dear Aimee, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Chiswick office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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