Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

855 reviews across 1 platform

388 Chiswick High Road, Chiswick, London, W4 5TF

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Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 855 reviews on 1 platform, including 855 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

855

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Would like to take a moment to thank Alexander and his team for their professionalism and fantastic attitudes to working within property management at the Chiswick Branch. I could imagine the stress and pressure property managers face on a day to day basis, however Alexander knows exactly how to deal with all situations in a very professional and calm manner. Would definitely recommend any landlord in the Chiswick area wanting to have their property managed, to contact Dexters asking to speak with Alexander!

Daz · 29 July 2019

Agent replied

Dear Daz, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team

5/5

Google

This was our second letting through dexters and we couldn't be happier with the service received. The team is very professional and you can tell they genuinely care about their clients and their needs. Big thanks to Kate who helped us every step of the way to signing our house, she was available when we needed her, she didnt leave any question we have unanswered..and always with a smile and positive attitude. ..will definitely be back to dexters for the third time!

Tamer · 29 July 2019

Agent replied

Dear Tamer, Having read your review, we would like thank you for your feedback about our Chiswick Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

We have secured our next home through Dexters recently. The whole experience from first contact to final moving in was very positive and consistent. Dan and Kate from the Chiswick team were both involved in our journey. Dan was very engaging and took many efforts to find properties which suited our rather peculiar needs which was impressive. Kate helped us with viewings and preparing the deal. She is professional and friendly, she kept prompt communication with us and even went out of her way to confirm the internet fittings at our property which is hugely appreciated as it allowed us to book the broadband installation for our move in date instead of days afterwards. Based on my experience, I would recommend Dexters to any young professional renters, particularly if you're new to London.

Regis · 29 July 2019

Agent replied

Dear Regis, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

An extremely professional team. They showed us the flat we chose in accordance with our wishes in a short time and finalized our offer as soon as possible. In addition, we could always reach them by e-mail and telephone, we had no difficulty in obtaining information. We'd love to work with Dexters if we ever need to again.Thank you Natasha , thank you Dexters.

Filiz · 30 September 2022

Agent replied · 30 September 2023

Dear Filiz, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Wonderful work by Dexters , good team effort all round for a complex sale. Thanks team!

Wertman50 · 25 July 2026

Agent replied · 22 August 2026

Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

During the process of buying our new house, we dealt with Jake, James and Alex. We were very happy with the customer service we received from all three of them, however we were highly impressed with the service we received from James. James was replying to e-mails promptly, he was happy to discuss any difficult issues, throughout the buying process and was keen to find solutions. He was always polite and patient. James, it was an absolute pleasure to deal with you, thank you for all the effort you made on our behalf!

Lia · 1 October 2018

Agent replied · 30 September 2023

Dear Lia, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

I had a wonderful customer experience at Dexters - Tamara has been a lovely agent with amazing, kind and helpful service! Assisted me throughout the whole searching and buying process and wanted to thank her for her kindness. Will definitely recommend the Dexters Chiswick branch to others as they really go above and beyond for their customers

Shahim · 3 May 2023

Agent replied · 30 September 2023

Dear Shahim, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Natalie at the Chiswick branch has been brilliant at helping us find a flat in a rather volatile rental market. She’s not just been very responsive and accommodating of our requests, but also been very personable and very efficient in guiding us through the process. Really appreciated her help and will recommend Dexters and especially Natalie to our friends in the future.

Andreea · 4 November 2022

Agent replied · 30 September 2023

Dear Andreea, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We were very happy with George and his team. We were under offer within a week and have since exchanged. We liked the honest and clear communication without the sales jargon. Our best experience of the local estate agents we have used in the passed. Thanks George and team!

Martin · 22 November 2023

Agent replied · 19 June 2024

Dear Martin, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My property was on the market (for rent) with another agent for a number of weeks. I brought Dexters on board and within a week they let it! Full asking price as well. Thank you Narayan for all your support, your time and coming personally to collect the keys. You said you’d do it and you did!! Thank you so much.

H · 4 December 2022

Agent replied · 30 September 2023

Dear H C, It’s great to hear that you have had a brilliant experience with our Chiswick office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We would highly recommend Dexters in Chiswick. We had flawless service and were impressed with the team, in particular George Steer - he remained on top of the process and was professional, responsive and informed throughout. He was proactive in reaching out to us to keep us updated and genuinely nice to interact with. We really felt like valuable customers, and appreciate the attention paid to us throughout the sale

Anjali · 30 September 2021

Agent replied · 30 September 2023

Dear Anjali, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We had an excellent experience with Fabio, in particular Fabio took time to understand what we were looking for, with attention to specific detail, and provide a service that was tailored to us. He was also highly professional and responsive, making the process smooth and stress free.

Caspar · 22 December 2023

Agent replied · 19 June 2024

Dear Caspar, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Fabio, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Many thanks to Bill Dench for helping us find a great flat to rent in the area! Bill was responsive to our queries, flexible with our availability and very helpful in general. We love our new new flat and local area.

Asma · 20 April 2024

Agent replied · 19 June 2024

Dear Asma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I now live in Australia and sold my home in Chiswick under very difficult circumstances. George was human in the very best sense of the word, he was understanding, kind and professional. I could not have gone with a better agent.

Anuschka · 20 April 2024

Agent replied · 19 June 2024

Dear Anuschka, Thank you for your kind comments regarding George and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

5/5

Google

George dealt with all the issues and problems for me so I thought my sale went through with ease. Only after the fact did I realise how hard he had worked on my behalf. Bravo and thank you George.

Victoria · 22 May 2024

Agent replied · 19 June 2024

Dear Victoria, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Thanks to George and all his staff for dealing seamlessly with the sale of my house in such a difficult market Contact was always good and precise and the whole experience was excellent from start to finish M penrice

Mark · 20 May 2024

Agent replied · 19 June 2024

Dear Mark, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexter Chisick Manager, Kate Stevens was very professional and helpful in working through securing our new property to rent within our critaria and budget! No one came close to Kate's attention to details as she carefully listened to our preferences as a client. Her constant help and updates made the process stress free and smooth in the end. Thank you Kate for your professionalism! Dexters should be proud of you. Well done!

Sam · 8 January 2021

Agent replied

Dear Issam, Thank you for taking the time in providing such lovely comments about Kate in our Chiswick office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Dexter Chisick Manager, Kate Stevens was very professional and helpful in working through securing our new property to rent within our critaria and budget! No one came close to Kate's attention to details as she carefully listened to our preferences as a client. Her constant help and updates made the process stress free and smooth in the end. Thank you Kate for your professionalism! Dexters should be proud of you. Well done!

Issam · 10 December 2020

Agent replied

Dear Issam, Thank you for taking the time in providing such lovely comments about Kate in our Chiswick office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Narayan Suman is probably the best Senior lettings consultant I worked with. He is professional, his emails are always amazing and he is friendly being in the same time respectful. If you are looking for a property, I recommend you contact Narayan to help you with. He will investigate your need and send you only the best suitable offers without wasting your time. Well done, Narayan! Keep up the good work!

Cristina · 5 March 2021

Agent replied

Dear Cristina, I was delighted to read your feedback for Narayan in our Chiswick office and will ensure that these are passed on to him and the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

George and Fabio were incredibly helpful throughout every stage of the sale process. Keeping us informed, offering advice and guidance. Refreshing change to your ‘typical’ estate agents. Due to their experience in selling similar properties in the area, we were able to sell for the price that we wanted.

Amy · 23 September 2023

Agent replied · 30 September 2023

Dear Amy, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

George and the team at Dexters Chiswick have been great to deal with during my house sale. They kept me informed throughout the sale process and worked hard to get me a good price. They have also proactively chased the buyer and their solicitor to get the exchange of contracts completed

Chris · 1 August 2023

Agent replied · 30 September 2023

Dear Chris, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I can't recommend Dexters highly enough. I've spoken with Andrew on and off over the past 2-3 years and got back in touch when we needed to rent our property in Oxford Road South. Within just 4 days and without even proper photos or marketing material, Andrew and the team had secured a super family as new tenants. A highly professional approach and a great group of people - definitely recommend the Dexters Chiswick team.

Michele · 29 July 2019

Agent replied

Dear Michele, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

We recently purchased a property with Dexters. George Steer was extremely professional and helpful, his role was essential in overcoming any snags and obstacles in the most timely manner. Thank you to George and his team.

Claudia · 20 May 2024

Agent replied · 19 June 2024

Dear Claudia, Thank you for leaving a wonderful 5 star Google review. Kind regards, Katie, Customer Relations Team

5/5

Google

Bill was a very helpful property agent and promptly responded to my questions and requests as I was signing a lease from the US prior to moving to London. thank you!

Hema · 17 August 2024

Agent replied · 24 August 2024

Dear Hema, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. Dexters won Platinum in The Trusted Agent 2026 awards.

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Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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