Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

846 reviews across 1 platform

388 Chiswick High Road, Chiswick, London, W4 5TF

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Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 846 reviews on 1 platform, including 846 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

846

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Both George Whitburn and George Steer were innovative in their thinking and pragmatic and patient in their approach to a tricky purchase. (Husband and wife divorcing, so delays and disruptions at times.) However, got there in the end and purchased a very lovely garden flat. Appreciate all the effort put in to make this happen!

Jean · 20 May 2024

Agent replied · 19 June 2024

Dear Jean, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma, Customer Relations Team

5/5

Google

Would like to say thank you to lila for the exceptional help and service provided trying to resolve a property issue that was reoccurring time and time again with no obvious solution until now, so thanks again and would highly recommend Dexter’s and more importantly Lila!

Alex · 18 October 2024

Agent replied · 24 October 2024

Dear Alex, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Amazing experience renting through Dexter’s. Kate made the whole experience so easy and stress free, even further showing us the property on WhatsApp as we couldn’t make it there in time which was so handy. Would 100% recommend to anyone looking to rent in London!

Chloe · 26 October 2024

Agent replied · 9 November 2024

Dear Chloe, We really appreciate you taking the time to leave such lovely comments about Kate. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Lila and Kate were super helpful with my flat hunting. There understood my requirements and managed to recommend a good fit. On top of that, I was looking to move in within a tight schedule, and they managed to help me meet my timeline by proactively working with landlords and other parties.

John · 25 June 2024

Agent replied · 24 August 2024

Dear John, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I've had a great experience over seven years with Dexters in Chiswick. Recently, I moved out of my long term flat and Dona was particularly helpful and kind. She asked the right questions, was very knowledgable and most importantly really cared about my well being and making sure all transactions were as seamless as possible. I truly didn't expect to have such genuine warmth and it made the entire process actually enjoyable. I highly recommend.

Dara · 30 September 2022

Agent replied · 30 September 2023

Dear Dara, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Chiswick office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I phone this office to arrange to look at some flats. I was assisted by a young man named Sami. He was very charming and helpful and seemed to take a genuine interest in what I’m looking for. I strongly recommend Dexter’s Chiswick.

Chad · 18 October 2024

Agent replied · 24 October 2024

Dear Chad, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Absolute pleasure dealing with Bill Dench from the Dexters Chiswick office. Went above and beyond every time, the knowledge and expertise displayed from Bill really blew my mind. The service was stupendous. Highly recommend Bill Dench if your dealing with Dexters in Chiswick.

DRIVEZ · 17 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Tom and Bill at Dexter's were brilliant at finding us a rental on very short notice. They were lovely to work with, extremely efficient, professional, and knew exactly what we were looking for. Highly recommend. Thank you for everything 🙏 …

Sophie · 30 March 2026

Agent replied · 13 April 2026

Dear Sophie, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

Fabio Verducci has been our fantastic agent taking us through viewing, placing an offer, and establishing contacts with mortgage brokers and solicitors. Fabio is very knowledgeable about the house we are buying and the whole sale process. He is very responsive to all our questions with very timely and useful information. We would very much recommend working with Fabio on any property buying project with Dexters Chiswick Estate Agents! Thanks, Monika and Alberto

Alberto · 4 November 2022

Agent replied · 30 September 2023

Dear Alberto, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

George Steer was a key component in helping us secure our home. He was efficient, direct and communicated regularly. We had many interactions with numerous estate agents during our search and George was one of the best. Thank you so much! We will always be grateful for all your help.

Catherine · 5 June 2024

Agent replied · 19 June 2024

Dear Cathrine, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Dexters have been a great partners in our first flat purchase in London. They were willing to show the flat multiple times, accommodate our busy schedules. Our queries were patiently answered. Would highly recommend working with their mortgage advisors and solicitors as they find the best and their services and responsiveness are equally great. Thank you Arun! You were an amazing partner to us.

DEEPANKAR · 1 August 2023

Agent replied · 30 September 2023

Dear Deepankar, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I met John from Dexters when I asked for a valuation for selling my parents house who unfortunately passed away this year. He really knew his stuff and was so keen to help that we chose Dexters. I really needed estate agents who I could just depend on and John and his team came up trumps; from advice, valuation, getting the right price and giving us the right news at the right time. I never needed to call him to chase anything and loved his efficiency and friendly expertise. After the offer was agreed, George managed the rest of the sale. He always made himself available and similarly kept me in touch with any updates and really making sure everything kept moving, right up to exchange, it was great to have support, expertise and be able to get any advice needed throughout. I'm just so impressed! I wish I had more houses to sell!

Francis · 30 September 2021

Agent replied

Dear Francis, Thank you for your kind words regarding John and our Chiswick office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

We were facilitated by Bill Dench, he helped us in exploring all options from a letting standpoint. His proactiveness, transparency in communication and overall friendly demeanor made the experience worthwhile. Would recommend Bill and his team to anyone looking to find a property to let.

Tafheem · 17 August 2024

Agent replied · 24 August 2024

Dear Tafheem, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Amy from Chiswick Dexter has proven to be exceptionally valuable. Both my fiance and I are very particular and had a preferences, exclusively seeking two-bedroom flats within the Chiswick area. Amy found for us the ideal flat for us with an amazing and an excellent location. Throughout our journey, Amy has been an integral part, consistently providing us with updates and guidance.

Rami · 31 August 2023

Agent replied · 30 September 2023

Dear Rami, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

My husband and I have recently let a house with Dexters and the experience so far has been SUPERB. We have been working with Narayan and he is fantastic. He listened to all of our requests and managed to find a property that ticks every single box for us (which is not an easy task). He's not only efficient, professional, and kind - but he has a lot of respect for your time. He really has been a pleasure to work with. I highly recommend Dexters in general, but if you're looking to let I would 100% recommend Narayan.PositiveResponsiveness, Quality, Professionalism, Value

E · 25 August 2021

Agent replied

We are pleased to read you received a five star service from Narayan in our Chiswick office. We hope that we can assist you again in the future. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Narayan was wonderful in my search for a new place to live. He listened to what my needs were and would call if a property came up that he thought would be suitable. He communicated regularly by phone and email and was always on time to viewings. His service and attentiveness was very much appreciated and I wouldn’t hesitate to use Dexters again for any future property searches! Thanks so much. Jodie

Jodie · 30 September 2022

Agent replied · 30 September 2023

Dear Jodie, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our Chiswick office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The sales and lettings teams at Dexter's in Chiswick were excellent in handling a complicated end of tenancy situation and sale of my flat; Natasha, Fabio, George and Carly (in the tenancy management) were all brilliantly professional, helpful and went above and beyond to secure the sale. Really very much appreciated and highly recommended.

Avi · 20 February 2024

Agent replied · 19 June 2024

Dear Avi, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma, Customer Relations Team.

5/5

Google

We sold our property through Dexters and I can honestly say that George was fantastic. You always hear of estate agents selling your property and then disappearing, leaving it with the lawyers and they move onto the next. This was far from our experience. It is safe to say that without George our sale could have dragged on even longer or even worse not completed at all. Covid was a real curve ball that no one expected but George kept us informed at all times, kept his cool and despite the constant hounding from us was always so pleasant to deal with and open to taking our calls. I would highly recommend George and his solution orientated approach. Thanks George!PositiveResponsiveness, Professionalism, Value

Amanda · 20 June 2021

Agent replied · 19 June 2024

Dear Amanda, We are delighted that you took the time to leave such a fantastic review which the Chiswick team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Big thank you to Natasha at Dexters for making the process of moving painless and seamless. By listening to my criteria, she was able to think outside of the box, make use of Dexter’s connections, and quickly identify the ideal property quickly - and with a minimum of fuss. Everything was then sewn up remarkably quickly and efficiently; with Natasha doing a fantastic job of keeping me informed at every crucial stage. Great customer service and would highly recommend.PositiveResponsiveness, Quality, Professionalism

Corey · 20 June 2021

Agent replied · 19 June 2024

Dear Corey. Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

I'd been looking for a new home in London for around 4 months and dealt with a number of estate agents, and the experience was not generally a pleasant one. I found my gorgeous new flat with Dexters a few weeks ago and have been really impressed with them, in particular with Arek Kulis who has honestly been fabulous throughout the whole process. He made what is normally quite a stressful time as easy as possible and was always professional,, reliable and just lovely to deal with! I think the whole thing got done in a few days mainly down to his hard work. Thanks so much Arek!PositiveResponsiveness, Professionalism

Lubna · 20 June 2021

Agent replied · 19 June 2024

Dear Lubna, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I’d like to say a huge thank you to John Williams and all the team at Dexters, Chiswick. From the moment I met John I knew he was the agent for our home, and he went above and beyond on multiple occasions. The sales team are all wonderful and I’d like to give special thanks to George, Kay, Karen and Pam for putting up with me throughout my house sale - they dealt with a heavily pregnant woman trying to sell a house during a pandemic. I will recommend the team to anyone who will listen, and even those who won’t. Well done and thank you.PositiveResponsiveness, Quality, Professionalism, Value

Vicky · 20 June 2021

Agent replied · 19 June 2024

Dear Vicky, We are delighted that you took the time to leave such a fantastic review which the Chiswick team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Dexter's have helped us both find an ideal property to rent 7 years ago... They then helped us find a dream home to buy and have been on the ball helping us navigate purchasing it. George Steer in particular felt like a true partner, chasing solicitors, solving problems and keeping up constantly in the loop with advice and recommendations. I would recommend Dexter's for all your property needs.. 10/10

Carl · 4 December 2022

Agent replied · 30 September 2023

Dear Carl,Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Called into this dexters branch and spoke to Morgan. Morgan was extremely knowledgable, really tsking the time to help me understand how things work and next steps. Couldn't recommend dexters enough. Will definitely be coming back when ready!

Gus · 2 November 2024

Agent replied · 9 November 2024

Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma

5/5

Google

We had a great experience finding a rental flat with Dexters! Katie was with us start to finish from the visit to finalising the tenancy and was amazing at answering all our questions and made the process as easy as possible. The whole team was very friendly and easy to reach if we had any queries! Definitely recommend :)

M · 23 September 2023

Agent replied · 30 September 2023

Dear M K, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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