Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

846 reviews across 1 platform

388 Chiswick High Road, Chiswick, London, W4 5TF

Part of Dexters, see every office.

Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 846 reviews on 1 platform, including 846 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

846

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

My partner and I were looking for a flat to move into together for the first time. Amy Butler from Dexters Chiswick was absolutely amazing at helping us find a place so quickly. We had originally found a place in Chiswick which we sadly had to terminate the agreement however, Amy was amazing at trying to find us a replacement. She had called around everyone in the other branches in order to make sure we had first access to any new properties and we have now found an even better place to move into shortly! I don’t think we would have ever found it if it wasn’t for Amy’s hard work!

T · 20 May 2024

Agent replied · 19 June 2024

We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Recently had the pleasure of working with George and Simon whilst purchasing our first home in Chiswick. From start to finish, they were super knowledgeable, and incredibly supportive! They were always available to answer any questions, provide updates, and offer advice which was so helpful. Thanks to George and Simon, we are now the proud owners of our first home and we're so excited. We highly recommend their services to anyone looking to buy a home! Thank you both.

Shannon · 5 June 2024

Agent replied · 19 June 2024

Dear Shannon, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Chiswick office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

I've had an excellent experience working with Amy from Dexters Chiswick. From start to finish, she has been proactive, professional, and always one step ahead. Amy made the whole process seamless, always keeping me updated and ensuring that every detail was taken care of. Her commitment to finding the right place for me was evident, and she really took the time to understand my needs. Highly recommend her services!

Kartik · 17 October 2024

Agent replied · 24 October 2024

Dear Kartik, Thank you for taking the time to leave a wonderful 5 star Google review. Amy will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

I want to thank Amy Butler; she is simply amazing: patient, kind and well just excellent. We have recently relocated back to the UK, and she made a very competitive flat search easy and straightforward. Due to travel, I wasn't able to view flats, so she arranged video tours for me and then in-person visits for my family. She then oversaw the offer, referencing and seamless handover, including support furniture delivery! She ensured that communication remained open and listened to me when I went through my list of requirements. I really appreciated Amy's support. She made what was a very stressful time easier, and we are really happy in our new home.

Bella · 21 March 2024

Agent replied · 19 June 2024

Dear Laura-Anne, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Kate was great and really put us at ease throughout our entire rental process. Not only does she have an incredible knowledge of the area but she is also acutely aware of all the nuances of renting a property. She consistently followed up with our rental enquires and made an significant effort to ensure the properties she presented were what we wanted. I couldn't recommend her more.

Sam · 26 October 2024

Agent replied · 9 November 2024

Dear Sam, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

I listed my flat with more then one agency, however Dexters quickly took the lead with viewings and follow ups. George Steer and his team secured the offer. There was always communications and if you have ever sold or negotiated anything, you know communication is KEY. There were several complex issues that came up throughout and George was always there to support the process. We are now completing and I can say his push and follow ups played a vital role in getting it to completion. Thank you... I highly recommend George and his team if you need a go getter on your side!!

Bettie · 20 February 2024

Agent replied · 19 June 2024

Dear Bettie, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma, Customer Relations Team.

5/5

Google

Big shout out to Simon Ward at Dexters for all the support he’s given me throughout the purchase of my first home. What could have been a rather daunting experience, he’s make it enjoyable and relatively stress free. He has offered me honest and much needed advice as we approach each stage, and is quick to respond to all my calls, texts and emails! If you want the job done with efficiency, speed and professionalism, Simon Ward is your man. Highly recommended!

Lauren · 21 January 2024

Agent replied · 19 June 2024

Dear Lauren, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Simon, and hope we can help again in the future. Kind regards, Asma , Customer Relations Team.

4/5

Google

We were very impressed by the Dexters team in Chiswick. Zac was very helpful and engaging when he showed us around what will be our future home. George was diligent in communicating with us during the period leading up to exchange. We will be moving into our new home shortly and we know that we would not have got to the stage were it not for the professionalism and guidance from George and his team. We would recommend the Dexters team to anyone planning on buying a home. Thank you very much George! A&P

AEIO · 22 November 2023

Agent replied · 19 June 2024

Dear AEIO U, Thank you for your review. Our teams work really hard to make sure they offer a 4* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Google

We decided to choose Dexters Chiswick branch after another Chiswick agent struggled to sell our flat. We were really impressed with Dexters pro-active approach as they got our flat under offer within one week of them having it on the market. The process of the sale took several months and there were some difficult and frustrating times throughout the conveyancing process. On the odd occasion during the difficult times, we sometimes felt that Dexters did not always fight our corner as they should have done however the effort and dedication to get the sale through has to be commended. Special mention to George Steer for his calm and resilient manner towards the end of the process, as he helped us get the sale over the line.

Sian · 23 October 2023

Agent replied · 19 June 2024

Dear Sian, Thank you for your kind comments regarding the Chiswick team and your 4* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Popped in one day looking for some general lettings advice as I've never rented before and was met with a very warm welcome from Amy. She was extremely knowledgeable, friendly and had no issues spending time answering all my questions. Even got a cup of tea! Definitely recommend Amy & Dexters if you want a 6 star service. Thank you :)

C · 18 October 2024

Agent replied · 24 October 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

We had a great experience at Dexters Chiswick with Amy Butler. We rented a place just as we wanted and Amy was very helpful. She understood what we want and showed us 3 properties in very first day all of which we would consider. We just movers in to our place and everything went smoothy. Thank you Amy!

Kubilay · 1 December 2024

Agent replied · 8 December 2024

Dear Kubilay, Thank you for taking the time to leave a wonderful 5 star Google review. Amy will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Just want to say a big thank you to Shazia for being so helpful

Ashwini · 13 March 2026

Agent replied · 13 April 2026

Dear Ashwini, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma

5/5

Google

I dealt with Bill Dench at the Dexters Chiswick office, he is one of a kind. Bill could not have been more helpful, he was knowledgeable about the property, his client, the landlord and the area. Bill was an absolute professional and pleasure to work with from start to finish. I highly recommend him to anyone wanting to secure a rental in the Chiswick area.

C · 3 August 2024

Agent replied · 24 August 2024

We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Bill. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

I don’t normally respond well to cold calling but Shahida was so warm and friendly and efficient sounding, that I felt comfortable giving Dexters my flat to rent. Indeed the whole team put in a lot of effort to find me the right tenants while I was away. They called me regularly with updates and my new tenants move in imminently. Efficient, professional, proactive, charming, what’s not to like.

Georgina · 22 May 2024

Agent replied · 19 June 2024

Dear Georgina, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Shahida Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

We had the pleasure of Amy Butlers assistance to secure us a short term let, unfortunately this didn't come to fruition as the landlord had made prior commitments, however she was extremely helpful in locating another property with the specifications we required. During the whole time of dealing with Amy she was very friendly, polite & professional . I would recommend Dexter's Chiswick office . Regards R Hosking

Rupinder · 5 June 2024

Agent replied · 19 June 2024

Dear Rupinder, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

I would highly recommend Dexters in Chiswick. I recently sold my flat and was surprised at how easy and smooth the process was with Dexters. Sometimes dealing with estate agents can be tricky!! Morgan and Ally in particular were very professional, communicative throughout, open and honest. A rare find nowadays! Thanks both.

N · 22 May 2026

Agent replied · 22 August 2026

Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

1/5

Google

I was supposed to move in my flat today but Chiswick Dexters failed us. I was rang by the person who does the inventory check to get the keys. When we got there, we were shocked by the state of the flat that was left that we were told professionally cleaned and ready to move in. The state of the flat was; - There were lots of rubbish and stuff left in the property including cupboards, loft wardrobes and under the beds. - Wasn't event domestically cleaned let alone professionally - Dirty rug at reception room - Damaged Carpet in the Loft Bedroom - Newly Crack, and Chipped Paint in the Loft Bedroom - Floating shelves in the first floor bedroom - Broken Shelf in the Kitchen Cupboards - Bubbling veneer on a kitchen cabinet - Mouldy Bins - Button missing off a light dimmer switch - loose wooden ledge in the bathroom - Downstairs bedroom ceiling cracks - Cracked Tile in the kitchen splash back We had to move our furniture to storage and stay at hotel at our costs until this is sorted out. AVOID if you can.

Can · 16 September 2023

Agent replied · 30 September 2023

Dear Can, It is disappointing to read that you have not received a five star service from our Chiswick office. Thank you for bringing this to our attention and I have asked the Director of the office to make contact with you regarding this issue. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters Chiswick were fantastic when I was searching for a rental property in the area. Amy Butler was amazing, she really took the time to understand what I was looking for and found flats that were just right for me. She went above and beyond, arranging multiple viewings in the late afternoon and quickly responding to all my questions. Great service, thank you again for all your help!

Gabriel · 13 June 2024

Agent replied · 24 August 2024

Dear Gabriel, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Amy. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

We are so appreciative of Kate Stevens' efforts to secure us a new tenant on our rental property, and that too in record time! Excellent communication and patience to address our questions and resolve our concerns. Big shout out to Rianna from the Property Management team too for working quickly to aid the process. Thanks again Dexters Chiswick!

Avril · 17 October 2024

Agent replied · 30 September 2023

Dear Avril, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I’m so pleased with the service I received from Dexter’s when trying to find a place to rent. Natalie was so personable and attentive and made the whole process so easy. She really understood what I was looking for and did everything she could to find properties that suited my needs. Really wonderful service and thank you so much for all your help!

Bryony · 25 July 2024

Agent replied · 24 August 2024

Dear Bryony, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

In spite of many external and major challenges along the way, we feel very lucky to have worked with Fabio and George for the purchase of our future home. First of all, I want to thank them for everything. They showed great sympathy and respect for our needs as well as doing their best to support us when we faced bottlenecks and never gave up. They were always clear, helpful and provided instant response and coordination whenever needed. We were in touch especially with Fabio on a daily basis towards the end of the process and he never complained about the bottlenecks but was in a full positive mood. Thank you both so much for your professionalism and cooperation. I would have given you 10 stars if this was an option.

Burcak · 2 July 2023

Agent replied · 30 September 2023

Dear Burcak, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and we look forward to hearing from you in the future should you require our services again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dealing with Dexters Chiswick was such a wonderful experience as we embarked on a search for our family's new rental home in London. We were extra lucky to have met and be assisted on this endeavour by Narayan Suman, a remarkable estate agent who truly went out of his way on many fronts to secure the best possible flat for us along with the best terms. I rarely write reviews but felt it would be an injustice on this ocassion not to express our praise for Narayan & the Dexters Chiswick team for all the efforts & professionalism throughout. I would certainly recommend working with Dexters Chiswick & Narayan if you're in search of a home to rent or buy in Chiswick 👍🏻...

Ziad · 20 June 2023

Agent replied · 19 June 2024

Dear Ziad, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Was on the search for the perfect place and couldn’t have done so without the help from the team. Lila was most helpful and always went the extra mile to keep me satisfied. She was a great help and would definetly recommend these guys to anyone looking for the right move, definitely insist on using Lila

Lenny · 18 October 2024

Agent replied · 24 October 2024

Dear Lenny, It’s great to hear that you have had a brilliant experience with our Chiswick office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma

5/5

Google

I have been letting my W4 property through Dexters for 12 years, they are professional, efficient, and get good results. Most recently, Narayan has handled an exchange of tenants extremely well. Update in 2023 - I have now sold my property through the Chiswick Dexters office, and George, Fabio and the team were a pleasure to deal with; efficient, resourceful, responsive and pleasant. I would highly recommend both sales and lettings teams at Dexters in Chiswick.PositiveResponsiveness, Professionalism

Laura · 24 August 2023

Agent replied · 19 June 2024

Dear Laura, Thank you for your kind words regarding our Chiswick office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

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Questions about Dexters London

How many reviews does Dexters London have?

Dexters's London office has 846 reviews across 1 platform: 846 on Google.

What is Dexters London's rating?

Dexters London is rated 4.8 out of 5 across all 846 reviews, and 4.8 out of 5 on Google from 846 reviews.

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Where is Dexters's London office?

Dexters London, 388 Chiswick High Road, Chiswick, London, W4 5TF.

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