Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

846 reviews across 1 platform

388 Chiswick High Road, Chiswick, London, W4 5TF

Part of Dexters, see every office.

Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 846 reviews on 1 platform, including 846 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

846

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Amy was amazing in helping us find the perfect home with such short notice and right around Christmas. Attentive and Caring! Grateful!

Dina · 20 February 2024

Agent replied · 19 June 2024

Dear Dina, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Narayan was very helpful from the beginning of our rental process to signing on the dotted line. Always on hand to talk to if I had any queries and always diligent in sorting any issues out. Great experience overall.

Lluc · 4 November 2022

Agent replied · 30 September 2023

Dear Lluc, It’s great to hear that you have had a brilliant experience with our Chiswick office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Having just sold our house I could not recommend Dexter’s more. George is extremely professional and did so much in order to make the sale happen. He is an excellent communicator, always quick to return calls or respond to emails and was always on hand to provide detailed updates on the progress of the sale.

Mike · 29 July 2019

Agent replied

Dear Mike, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great service helping us sell our Chiswick flat. George was on the case throughout and really pulled out the stops on a few occasions even hand couriering some key documents at a crucial point in the sale.

Phil · 3 January 2023

Agent replied · 30 September 2023

Dear Phil, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Awesome experience working alongside Daniel Martin and Arek Kulis to help us find as phenomenal flat to live in! Dan was particularly excellent at keeping us all informed and trying to find what worked best for us. The two of them helped make the process go smoothly and took some of the stress away.

Tiffiny · 19 November 2019

Agent replied

Dear Tiffiny, I am writing to say thank you for your kind comments about the service you received from our Chiswick Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Great experience with Dexters Chiswick. George Steer was my point of contact. The whole process took a little longer than expected, but George was very professional and proactive so made it easier by keeping me in the loop throughout.

Andre · 30 September 2022

Agent replied · 30 September 2023

Dear Andre, we are so pleased to hear you had a great experience with out Chiswick office. George will be thrilled to read your lovely comments. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards Asma Chughtai, Customer Relations Team

5/5

Google

Recently rented a 1 bed flat from Dexters, Chiswick. Extremely happy with it and would like to thank Natasha Cree for her professional attitude and enthusiastic and helpful approach when showing me properties. She is always available and really cares about the people and the properties. Keep up the great work Natasha! Thanks, Safia Zerdazi

Safia · 1 October 2018

Agent replied

Dear Safia, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Dexter's Chiswick have been the best estate agents I've dealt with, and I've used various ones in the past. All thanks to the likes of Amy butler, who work there. I have had nothing but professional attention given to every requirement I have asked for. Overall, a very professional efficient and positive experience every time I deal with Dexter's Chiswick.

Adam · 27 July 2024

Agent replied · 24 August 2024

Dear Adam, We really appreciate you taking the time to leave such lovely comments about Amy. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team

5/5

Google

Aaron, Ginevra and team at the Chiswick branch were very good in securing a tenant and ensured the process went very smoothly. They kept me regularly updated on viewings and the progress they were making. A good agency who do look out for both the landlord and tenant.

Jaideep · 9 April 2021

Agent replied

Dear Jaideep. Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Had a great experience with Dexters, found a flat with them quickly, and George Steer and the team quickly drove the aquisition through so we didn't have to wait forever with conveyancing. This above all was much appreciated

Maximilian · 30 September 2022

Agent replied · 30 September 2023

Dear Maximilian, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

A huge thank you to George Steer in sales for always chasing with all parties involved in our house purchase from the get go. To date we have never had this personal level of service from any agent. Highly recommend!

Amal · 20 June 2022

Agent replied · 19 June 2024

It’s great to hear that you have had a brilliant experience with our Chiswick office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

An excellent service provided by Fiona. Fiona has been most professional and effective in helping me find a flat that perfectly meets my needs. I highly recommend Fiona as well as Dexters Chiswick Estate Agents.

Saša · 3 January 2023

Agent replied · 30 September 2023

Dear Sasa, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Kate has been amazing sorting our tenancy agreement and move in date in such a timely manner. Great communication, friendly, informative!

Dom · 21 January 2024

Agent replied · 19 June 2024

Dear Dom, Thank you for your lovely words and for leaving a 5* review. We are delighted that your experience with us couldn’t have been any better and the team in our Chiswick office will be so pleased to read this. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We have dealt with Shahida and she was very helpful, communicative and efficient.

Sonia · 25 June 2024

Agent replied · 24 August 2024

Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Google

WOW!! What an amazing company this is and my experience was exacerbated by the eager helpfulness of Sami who was so kind and thoughtful in the way he helped me. His patience made me feel very welcome and I felt he genuinely wanted to help me. Would definitely return and recommend everyone goes here.

Cordelia · 18 October 2024

Agent replied · 24 October 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

I want to give a specific review for Fiona from the Lettings Team as I was really impressed with her. She was friendly, efficient and really took the time to think about the properties she showed me, making sure they were suitable and tailored to our needs, not just sending me everything and anything! She was great, and I was really grateful to her for being so proactive in helping us find the perfect home. I will definitely look to use her again in the future should I need another rental property.

Francesca · 3 April 2023

Agent replied · 30 September 2023

Dear Francesca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have been really impressed with the service provided by Dexters, particularly Amy, who was really helpful! I would definitely recommend Dexters.

Mat · 22 December 2023

Agent replied · 19 June 2024

Dear Mat, Thank you for your kind comments regarding the Chiswick team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Recently sold our flat through Dexters who helped us achieve what we thought was a fair value for our property. George was extremely helpful and updated us regularly and chased throughout the process to ensure that things moved ahead as swiftly as possible. Would definitely recommend.PositiveProfessionalism

Mark · 20 June 2021

Agent replied · 19 June 2024

Dear Mark, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

1/5

Google

Awful experience trying to sign a contract on a property, eventually having to pull out. Extremely rude staff, particularly a manager called Narayan Suman, who patronises you and thinks because "he's worked there for 8 years and done an ARLA course" he knows what's right rather than what's the law. Best of luck to anyone dealing with these people.

Oliver · 25 July 2024

Agent replied · 24 August 2024

Dear Oliver, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations Team

5/5

Google

I received fantastic service from Dexters Chiswick. They helped make the rental process as smooth as possible for me and my partner, so important in these Covid times. A special thank you to Natasha who made the entire process so straightforward and stress free! I would highly recommend Dexters Chiswick.

Maeve · 6 June 2020

Agent replied

Dear Maeve, Thank you so much for the fantastic feedback, the team at Chiswick are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

My Partner and I recently rented an appartement via Dexters. Even tho we had to organize some of the details over distance, everything was smooth and we felt save during the process. Many thanks to Kate Stevens who guided us through all of this with patience.

Mona · 8 May 2021

Agent replied

Dear Mona. Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Great service from Dexter's in Chiswick .We were kept up to date during the whole process with many phone calls updates and e mails George Steer was out main point of contact at Dexter' and was very professional with any help and assistance he could provide

Joe · 26 April 2021

Agent replied

Dear Joe and Terrie. We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Good luck with your move. Kind regards Evie Fisher Customer Relations Team

5/5

Google

My Partner and I recently rented an appartement via Dexters. Even tho we had to organize some of the details over distance, everything was smooth and we felt save during the process. Many thanks to Kate Stevens who guided us through all of this with patience.

Mona · 9 April 2021

Agent replied

Dear Mona. Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Excellent experience selling our home in Chiswick. George Steer was in charge and he was great to work with, a genuinely kind and considerate person, super courteous, extremely efficient, honest and transparent and he got the result. Thank you, George and Dexter’s.PositiveResponsiveness, Quality, Professionalism, Value

Costa · 20 June 2021

Agent replied · 19 June 2024

Dear Costa, We are delighted that you took the time to leave such a fantastic review which the Chiswick team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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