Trusted Agent profile ยท London

Dexters London reviews

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

846 reviews across 1 platform

388 Chiswick High Road, Chiswick, London, W4 5TF

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Dexters's office in London, at 388 Chiswick High Road, is rated 4.8 out of 5 across 846 reviews on 1 platform, including 846 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.

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4.8 / 5

846

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Excellent service from George and his team, he is extremely knowledgeable about both the local area and the whole buying and selling process. He took the stress out of a stressful experience! Highly recommended!

Ines ยท 4 December 2022

Agent replied ยท 30 September 2023

Dear Ines, Many thanks for the great review for George and the team. It makes their hard work all the more worthwhile when comments such as yours are received. Thanks again. Kind regards, Asma Chughtai, Customer Relations Team.

5/5

Google

Kate was amazing in getting our move sorted swiftly and with no hassle at all! Would highly recommend! :)

Jack ยท 21 January 2024

Agent replied ยท 19 June 2024

Dear Jack, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

4/5

Google

We had an overall good experience with Dexters Chiswick. Narayan Suman was quick at answering any questions we had from the moment we started looking. He made the process quick and easy. Would highly recommend going with dexters when searching for a property.PositiveResponsiveness, Professionalism

Caoimhe ยท 20 June 2021

Agent replied ยท 19 June 2024

Dear Caoimhe, Thank you for leaving a great review. We hope we can be of assistance to you in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

George and the team at Dexters Chiswick have been so supportive through the whole process of sale and purchase. They have chased the unchasable and worked to keep everyone in the loop. Highly recommended.

Julian ยท 4 November 2022

Agent replied ยท 30 September 2023

Dear Julian, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Amy is a lovely agent helped me with all my needs and worries in moving very professional has recommended her to every one thank you Amy x

Saher ยท 20 June 2023

Agent replied ยท 19 June 2024

Dear Saher, Thank you for taking the time to leave a wonderful 5 star Google review. Amy will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We recently purchased a flat through Dexters. George was our point of contact and he was absolutely superb. He kept us informed at every stage in the process and was a real pleasure to work with.PositiveResponsiveness, Professionalism

Josh ยท 20 June 2022

Agent replied ยท 19 June 2024

Dear Josh, thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

We had an excellent experience with our agent Narayan. He phoned from his home the night before once he knew what we were looking for to let us know that he had a property in mind for us that would be perfect, and that it wasn't yet listed on the market. He was prompt and very professional as well as friendly and personable during the showing. He worked hard with the landlord to negotiate a rent that would work for us, and continuted to contact us though we decided not to get the property. He sent us other excellent properties to look at and tried to help us in every way possible. I would highly recommend him to anyone looking for property in the Chiswick area. He will work very hard for you!

Melecia ยท 3 January 2023

Agent replied ยท 30 September 2023

Dear Melecia, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Looking for a property can be stressful and time consuming especially when you have demanding jobs. Unfortunately not every property you see is right for your needs, however Narayan has been completely understanding and considerate to what we are looking for and made us feel at ease.

Adam ยท 27 July 2020

Agent replied

Dear Adam, I was delighted to read the comments in relation to our Chiswick office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Super-efficient and helpful staff!

Olga ยท 13 March 2026

Agent replied ยท 13 April 2026

Dear Olga, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Simon was excellent - answered all my questions at the property and helped the buying process along very swiftly indeed!

Paul ยท 22 November 2023

Agent replied ยท 19 June 2024

Dear Paul, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

They are an amazing team in Dexters but John Williams (director) in particular initially helped me when I was having trouble with another firm when selling my house. He was unbiased, helpful, gave me guidance on what I legally had to do and even directed a client in my direction which was of no benefit to his company but it solved my problem. Of course I have gone to Dexters to help me find a new home and every time I 'pop' in they are welcoming, cheerful, extremely knowledgeable about current properties and have come up with a few gems. Everything you need when trying to fine a new home. A six star company.

Victoria ยท 4 December 2022

Agent replied ยท 30 September 2023

Dear Victoria, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Never a huge fan of rentals, but I must say that Jack Sparrow made our life so much easier when we were coming to the end of our tenancy. Professional and great laugh to talk to over the phone. Couldnโ€™t recommend this Captain any higher!! ๐Ÿดโ€โ˜ ๏ธ

Charlie ยท 13 August 2020

Agent replied

Dear Charlie, Thank you so much for the fantastic feedback, Jack and the team at Chiswick are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

What a refreshing experience with Phil Trust, what a genuine lovely person. With he's relationships and insightful knowledge to the area finding a property to rent with him and the team just felt effortless. Thank you for the impeccable service, looking forward to a long standing rental with you guys!

Nikki ยท 18 October 2024

Agent replied ยท 24 October 2024

Dear Nikki, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asma

5/5

Google

We had a very good experience with selling my property at Chiswick Dexters. George Steer the senior sale consultant is brilliant as with his manager Emma and her team. All very supportive and helpful as we wanted to complete within a short period of time. George is marvelous at being hardworking and consistently keeping everyone updated and 'chasing' relevant parties! well done George and big thank you to you and your team. we highly recommend them to anyone wanting to sell their place. thanks again!

David ยท 20 October 2019

5/5

Google

Amy is a lovely agent helped me with all my needs and worries in moving very professional has recommended her to every one thank you Amy x

Saher ยท 3 May 2023

Agent replied ยท 30 September 2023

Dear Saher, Thank you for taking the time to leave a wonderful 5 star Google review. Amy will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Outstanding service!!! We had to find a property and move within one week after our initial property fell through with another agency . The team at Dexters (especially Andrew Shaw) responded quickly & delivered... demonstrating the professional attitude and regular communication required in such a difficult & stressful situation. Thank you!

Edward ยท 1 October 2017

Agent replied

Dear Edward, Thank you for your review regarding your experience with our Chiswick Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

A big thank you to John and his team for helping me to find my dream home which completed recently. They listened to my need patiently and acted swiftly with professionalism. The entire purchase process was closely monitored. They are simply the BEST. Well done!

Jane ยท 11 September 2020

Agent replied

Dear Jane. We are delighted to read that we have achieved our aim of delivering a five star service and Iโ€™d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

I have used a number of estate agents while living in London and Dexters Chiswick are the stand out winners for both sales and renting. In particular, Natalie Humpherson in the lettings team has gone above and beyond to help meet our needs. I wouldn't hesitate to recommend her and the team for those looking to move.

Daisy ยท 13 June 2024

Agent replied ยท 24 August 2024

Dear Daisy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

We were shown a lot of suitable properties and had a great experience right the way through making an offer and support getting ready for our move. Natasha was always caring and helpful, ensuring the whole process was easy and comfortable, thanks so much!

LostEwok1 ยท 9 December 2020

Agent replied

Dear LostEwok1, Thank you for your great review regarding our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I have come to London from Brisbane, Australia. I was enough lucky to be in touch with Kate Stevens from Dexters in Chiswick to rent a flat. Great experience of friendly and professional customer service. I highly recommend Kate for consulting if you are looking for rental properties.

Homayoun ยท 29 July 2019

Agent replied

Dear Homayoun, Thank you very much for your great review regarding our Chiswick Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team

5/5

Google

Dexters Chiswick is a very professional Estate agency, in particular Kate Stevens helped me a lot to find an apartment for rent and she was very kind and friendly. Everything was very smooth and Kate helped me if I had any questions or enquiries. I would recommend it.

Paolo ยท 29 July 2019

Agent replied

Dear Paolo, We greatly appreciate you putting aside the time to submit a review about our Chiswick Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

George was very helpful in all aspects of the sale of my flat. From valuation to completion he offered useful advice and kept me in the loop throughout the process. Would recommend Dexters, and George.PositiveProfessionalism

Lindsey ยท 20 June 2022

Agent replied ยท 19 June 2024

Dear Lindsey, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Billy was very prompt and helpful, and helped us get over the line

Kit ยท 21 March 2024

Agent replied ยท 19 June 2024

Dear Kit, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

Many thanks to Carmel from Dexters Chiswick team. She was very helpful and prompt in answering all the questions and emails, and she made our search for a new home much easier and more enjoyable than we expected. Highly recommended!PositiveResponsiveness, Professionalism

Josip ยท 20 June 2021

Agent replied ยท 19 June 2024

Dear Josip, Thank you for your great review regarding Carmel and our Chiswick office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

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