Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRuben"s affable manner made my wife and I feel at ease immediately, he was competent & professional and rendered the viewing experience of three properties a refreshing break as appose to a tiresome chore.PositiveResponsiveness, Professionalism
Bade · 21 June 2022
Agent replied · 20 June 2024
Dear Bade, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleIt took some time to get the right buyer, however after that I had a great support from Avni Patel who put a big effort into speeding up the exchange and completion process. Big thanks to her.
A · 15 March 2022
Agent replied
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleFantastic experience looking for a rental property with Ravi from Dexters! We got a call from Dexters about a property in West London that was just what we wanted. The whole process was really easily and Dexters were helpful, professional, friendly and we would highly recommend them.
Betty · 4 September 2019
Agent replied
Dear Betty, I am writing to say thank you for your kind comments about the service you received from our West Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from start to finish. Jean-Charles Allegri showed us many many properties and once I found the one I wanted he advised us and interacted with the solicitors. He was very helpful when we needed to do surveys before completion. I would highly recommend him especially.
Alessandra · 29 July 2019
Agent replied
Dear Alessandra, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our West Kensington Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat help from Myles and Avni. Very smooth transaction at the end!
Hải · 22 March 2024
Agent replied · 20 June 2024
Dear Hải, We really appreciate you taking the time to leave such lovely comments about Myles and Avni. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had very professional and most helpful agent, Ravi, from Dexters West Kensington. He kindly helped me with any issue during property renting procedures and was very understanding of my situation being abroad while looking for property to rent. Highly recommend him as an estate agent.
A · 4 October 2019
Agent replied
Dear Gulnara, Thank you for taking the time to write a review about the great service you received from our West Kensington Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHave recently sold a property with Dexters West Kensington. Found Jean & Alex to be very helpful and sale would have likely not gone through if it wasn't for them. Thank you
Adam · 30 July 2022
Agent replied
Dear Adam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI managed to find a great property very quickly. I didn't even need an appointment. I walked in and after having a quick chat with Adam we went straight to look at flats. I honestly cannot recommend a better employee, he took care of everything.
Arni · 29 July 2019
Agent replied
Dear Arni, We are delighted to read that our West Kensington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleThese guys go the extra mile to help you find the right property. Daniel, my contact on the lettings team, was kind enough to stay late and show me an extra flat I was interested in. I found him to be extremely helpful and professional.
H · 29 July 2019
Agent replied
Dear H Sims, Having read your review, we would like thank you for your feedback about our West Kensington Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleSaw a few properties and got my new flat sorted in record time. That's what I most appreciate about Daniel - he was very operational and got the job done with no tiptoeing around. I'd definitely use Dexters West Ken services again!
Josip · 30 July 2020
Agent replied · 30 July 2023
Dear Josip, Having read your review, we would like thank you for your feedback about our West Kensington Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe've had a great experience purchasing our home with Dexters. They were good at communicating and made the process as easy as it can be!
Emma · 8 March 2023
Agent replied · 30 July 2023
Dear Emma, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe have let a flat 10 months ago. Since then we are so pleased to work with their Management Team. They, especially their team leader, are professional and very helpful, only a call or an email is enough to solve any issue or request.
Ahmet · 29 July 2019
Agent replied
Dear Ahmet, I am writing to say thank you for your kind comments about the service you received from our West Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGiven we only have limited availability to view in London, Verity has always been been able to organise viewings for flats that fit our criteria. Thank you for all your help so far.
Luke · 15 March 2022
Agent replied
Dear Luke, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleReally professional and supportive, Jean-Charles Allegri understands your needs and proposes options that meet expectation. That also means saving lots of time both sides! All good experience, recommended. ThanksPositiveResponsiveness, Professionalism
Matteo · 21 June 2022
Agent replied · 20 June 2024
Dear Matteo, thank you for your 5* review. We are pleased to read that you have had a great experience with the team in our West Kensington office. Kind Regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleSaw a few properties and got my new flat sorted in record time. That's what I most appreciate about Daniel - he was very operational and got the job done with no tiptoeing around. I'd definitely use Dexters West Ken services again!
A · 8 November 2019
Agent replied
Dear Josip, Having read your review, we would like thank you for your feedback about our West Kensington Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJean Charles / Dexters West Kensington team are intuitive, they understand the needs of their clients. They will go above and beyond to find you the perfect home. I would highly recommend themPositiveResponsiveness, Quality, Professionalism, Value
Zeina · 21 June 2021
Agent replied · 20 June 2024
Dear Zeina, We are really pleased to read your positive review regarding the service from our West Kensington Office. We value feedback from our customers and thank you for taking the time to post this. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleFantastic company/office, we had a series of bad luck selling our flat, but the whole team were brilliant and I will use them for every house or flat I sell in future. Jean, Tanja and Alex worked tirelessly with us. Highly recommended.
Marc · 29 July 2019
Agent replied
Dear Marc, Thank you for your review regarding your experience with our West Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleJean-Charles provided great service in purchase of property. Always responsive and willing to drive difficult matters through to conclusion on the transaction. Highly professional and fully recommendedPositiveResponsiveness, Quality, Professionalism
Ross · 21 June 2022
Agent replied · 20 June 2024
Dear Ross, we really appreciate your comments and will make sure that Jean-Charles is aware that you have posted this. It is always our aim to deliver a five star service and to have this noted publicly is great for the team to see. Kind regards, Asma Chughtai - Customer Relations Team
★★★★★ 5/5
GoogleUnlike their office down the road this branch was great. James B in sales excellent. Polite knowledgeable fantastic. Hope to work with him again soon.
Priya · 16 October 2022
Agent replied
Dear Priya, Thank you for taking the time to leave a wonderful 5 star Google review. James will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleThe worst experience! We moved out in December and still waiting for our deposit until this day (21st of March)
Ricardo · 1 April 2023
Agent replied · 30 July 2023
Dear Ricardo, I am sorry to read your 1 star review. I am concerned to read your comments and have passed them to our Area Director. Someone shall be in touch shortly. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWe had a property at West Kensington Barons Court and whenever we had and issue to do with our property Payam would always help us in the best way possible that’s why I have decided to give 5 stars.
Yadigar
Yilmaz
Ibrahim · 31 July 2018
Agent replied
Dear Yadigar, Thank you for your review regarding your experience with our West Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleJeriah Johnson's positive attitude/approach made a rough move smoother.
Lucas · 9 December 2023
Agent replied · 30 December 2023
Dear Lucas, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GooglePurchased an apartment via Dexters. The team were helpful in following through with all relevant parties until successful completion.
Sajjad · 8 March 2023
Agent replied · 30 July 2023
Dear Sajjad, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience viewing flats in the area with Nico. Really liked his friendly personality, open communication style and overall helpfulness - a plus for both buyers and sellers. Thank you!PositiveResponsiveness, Professionalism
Yiran · 25 August 2021
Agent replied
Dear Yiran, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
