Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe’ve just secured a rental flat through Ravi, out of all of the estate agents I’ve dealt with, he’s been an absolute pleasure to deal with. He made the whole process so easy and was always on hand to chat when we wanted to.PositiveResponsiveness, Quality, Professionalism
Andrew · 21 June 2021
Agent replied · 20 June 2024
Dear Andrew, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAs a landlord we use Dexters Prop Management team led by Georgina and they provide an outstanding service.
Our property managers are Anna and Alexander and no job is too difficult for them.
Any problems that arise are dealt with swiftly, professionally and without any hassle.
I cannot recommend Dexters highly enough.
Saul · 9 July 2019
Agent replied
Dear Saul, Thank you very much for your great review regarding our West Kensington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleMyles Payne and Avni Patel, provided me with exceptional service, from property search to closing, with prompt responsiveness and strong attention to detail. Highly recommended! Thank you!!
Alexis · 6 August 2023
Agent replied · 27 August 2023
Dear Alexis, Thank you for your kind comments regarding the Kensington team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRavi helped my flatmate and I secure an amazing flat. He had great communication through out the whole process from viewing to the handover and we couldn't have been happier - best estate agent we've ever dealt with. Ravi, you're a gent.PositiveResponsiveness, Quality, Professionalism, Value
James · 21 June 2021
Agent replied · 20 June 2024
Dear James, Thank you for taking the time in providing such lovely comments about Ravi in our West Kensington office.
Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 4/5
GoogleWe had an excellent experience with Jeriah Johnson at Dexters. Nothing was ever too much, and he kept us updated every step of the way. He was always responsive and never kept us waiting.
Allison · 15 December 2022
Agent replied
Dear Allison, Thank you for your kind comments regarding Jeriah and your 4* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleWhole team at Dexters are professional and polite and courteous. I had a wonderful experience doing business with them. Verity especially has been very helpful and I thank her for her commitment and professionalism.
Thank you team at Dexters
Satish · 19 May 2022
Agent replied
Dear Satish, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and the team in our West Kensington office will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAs a landlord we use Dexters Prop Management team led by Georgina and they provide an outstanding service.
Our property managers are Anna and Alexander and no job is too difficult for them.
Any problems that arise are dealt with swiftly, professionally and without any hassle.
I cannot recommend Dexters highly enough.
S · 13 January 2019
Agent replied · 20 June 2024
Dear Saul, Thank you very much for your great review regarding our West Kensington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleJames and Avni at Dexters did a wonderful job in selling our property. They were professional, courteous and friendly throughout the process. Keep up the good work!
Matthew · 30 June 2023
Agent replied · 30 July 2023
Dear Matthew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI want to express my gratitude to the wonderful and talented agent Livina. She showed professionalism and incredible empathy throughout the entire process. Such a pleasure to work with.
Mariya · 1 May 2023
Agent replied · 30 July 2023
Dear Mariya, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHad an all round good experience with Dexters who acted promptly to any requests. I found in particular the consultant I dealt with, Verity Chick; professional, really motivated to get viewings through the door with great communication.PositiveProfessionalism
Richard · 21 June 2022
Agent replied · 20 June 2024
Dear Richard, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service from Verity. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleVery efficient and helpful when it comes to viewing arrangements, answered all the questions, supportive at buying process, I had positive experience with Myles and Alex
Uliana · 30 June 2023
Agent replied · 30 July 2023
Dear Uliana, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe Dexters West Ken team was extremely helpful and efficient from finding a flat to leaving it 3 years later. Each team member was customer service driven and genuinely friendly which made the entire experience memorable and worth mentioning through this review. Thanks again to Chris, Jorge, George and Dawid!!
Aida · 16 March 2019
Agent replied
Dear Aida, I am writing to say thank you for your kind comments about the service you received from our West Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleWe used Dexters to purchase our flat, Avni, Jean-Charles we’re great through the process. Despite a delay due to the seller they managed to complete on the day promised.
Would recommend them to ithers
Alisdair · 16 September 2022
Agent replied
Dear Alisdair, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had very professional and most helpful agent, Ravi, from Dexters West Kensington. He kindly helped me with any issue during property renting procedures and was very understanding of my situation being abroad while looking for property to rent. Highly recommend him as an estate agent.
Gulnara · 30 July 2020
Agent replied · 30 July 2023
Dear Gulnara, Thank you for taking the time to write a review about the great service you received from our West Kensington Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleVictoria gave me a huge support and effective assistance in my flat research in the process of preparing docs and handover. Should i move i would contact her again
Luca · 13 February 2023
Agent replied
Dear Luca, Thank you for taking the time to leave a wonderful Google review. Victoria will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 1/5
GoogleHi....Warning to all this bunch are useless and all they are interested in, is getting their commission...I will never ever use this company again as I had an awful experience and I was left out of pocket.
I did find another company called Shaw's residential lettings just up the road(Pallister Road) who were totally professional and mega helpful.
Like I said I won't be using this bunch(Dexters) ever again or recommending them.
They had used so many awful excuses to cover up their numerous mistakes and made sure they got their commission.
Don't be fooled by them and go elsewhere!!!!
Shak · 29 July 2019
★★★★★ 5/5
GoogleJeriah been a pleasure to work with. He was incredibly professional, attentive and went above and beyond to make my search (which was very intense at this time) a lot easier. Top class.
Timmy · 16 September 2022
Agent replied
Dear Timmy, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleRuben"s affable manner made my wife and I feel at ease immediately, he was competent & professional and rendered the viewing experience of three properties a refreshing break as appose to a tiresome chore.PositiveResponsiveness, Professionalism
Bade · 21 June 2022
Agent replied · 20 June 2024
Dear Bade, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. I wish you well and hope that we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleIt took some time to get the right buyer, however after that I had a great support from Avni Patel who put a big effort into speeding up the exchange and completion process. Big thanks to her.
A · 15 March 2022
Agent replied
Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleFantastic experience looking for a rental property with Ravi from Dexters! We got a call from Dexters about a property in West London that was just what we wanted. The whole process was really easily and Dexters were helpful, professional, friendly and we would highly recommend them.
Betty · 4 September 2019
Agent replied
Dear Betty, I am writing to say thank you for your kind comments about the service you received from our West Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service from start to finish. Jean-Charles Allegri showed us many many properties and once I found the one I wanted he advised us and interacted with the solicitors. He was very helpful when we needed to do surveys before completion. I would highly recommend him especially.
Alessandra · 29 July 2019
Agent replied
Dear Alessandra, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our West Kensington Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleGreat help from Myles and Avni. Very smooth transaction at the end!
Hải · 22 March 2024
Agent replied · 20 June 2024
Dear Hải, We really appreciate you taking the time to leave such lovely comments about Myles and Avni. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleI had very professional and most helpful agent, Ravi, from Dexters West Kensington. He kindly helped me with any issue during property renting procedures and was very understanding of my situation being abroad while looking for property to rent. Highly recommend him as an estate agent.
A · 4 October 2019
Agent replied
Dear Gulnara, Thank you for taking the time to write a review about the great service you received from our West Kensington Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleHave recently sold a property with Dexters West Kensington. Found Jean & Alex to be very helpful and sale would have likely not gone through if it wasn't for them. Thank you
Adam · 30 July 2022
Agent replied
Dear Adam, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards Asma Chughtai Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
