Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDexters helped me find the flat I wanted and were able to talk me through the options on location and price. The service I had was very professional and the team used all their expertise to fine me the flat I wanted. Their invaluable assistance in the buying process facilitated a quick sale. The team were always enthusiastic and pragmatic and very profession to deal with
Neil · 29 July 2019
Agent replied
Dear Neil, We greatly appreciate you putting aside the time to submit a review about our West Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us five stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleI didn't buy via Dexters, but wish I had done. Jean-Charles from the North End Road office was a breath of fresh air and a fantastic representative for the firm. He was knowledgeable, friendly and genuine and I really felt he went the extra mile to try to find something suitable. Dexters will absolutely be my first choice in future as a result.
Daniel · 21 June 2020
Agent replied · 20 June 2024
Dear Dan, We greatly appreciate you putting aside the time to submit a review about our West Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI’ve had a great experience buying my first home with Oliver Boldero, Dexters. I saw a few places with him before finding the one. He guided me through the process and was very responsive with updates. Overall great experience, would recommend!
Sarah · 23 July 2023
Agent replied · 30 July 2023
Dear Sarah, Thank you for your kind comments regarding Oliver and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe service was great, very quick and Daniel is very professional and friendly. Got everything sorted very quickly.
Will · 8 March 2019
Agent replied
Dear Will, Thank you for your review regarding your experience with our West Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI recently went through the procedure of renting a flat in West Kensington with Jose Sousa as my Estate Agent through Dexters.
Extremely quick turn around with the process being easy from start to finish. Jose answered all of my queries about the whole operation (first time renter) of moving into the flat.
Would highly recommended using Dexters (West Kensington Branch) to any renter/buyer looking for a property.
Lauren · 31 July 2017
Agent replied
Dear Lauren, Jose will be really delighted to see that you have posted such a great review. I know that the team work really hard to find the ideal flat for their applicants and clearly he has delivered this for you. I would like to wish you all the best in your new home and thanks again for the 5 stars! Kind regards, Sam Farnan, Customer Relations Team.
★★★★★ 5/5
GoogleDawid is very helpful and kind! Very fast responses! Would highly recommend him.
Malachi · 20 November 2020
Agent replied
Dear Malachi, Thank you for taking the time in providing such lovely comments about Dawid in our West Kensington office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleDear Avni and Oliver We want to thank you for all the fantastic work you've done for us. Thank you for all We could not have done this without you, and we are so grateful for your assistance, patience and expertise.
Mojgan · 9 July 2023
Agent replied · 30 July 2023
Dear Mojgan, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI had the opportunity to negotiate with Ravi Vasantha-Raja, and from my personal experience i can say he is a really good agent, he is super friendly and he tries as much as he can to find you the perfect place.
He will be the first person that i will call next time if i need help finding a flat, for sure.
Erik · 30 July 2020
Agent replied · 30 July 2023
Dear Erik, We greatly appreciate you putting aside the time to submit a review about our West Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI would like to thank Dexters in West Kensington specially Jeriah who was very professional and helpful through the entire process. During this difficult times he made the process easy and stress free by providing an excellent service fullfilling all my requierments and achieving what I was looking for.
Mohamed · 16 October 2022
Agent replied
Dear Mohamed, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our West Kensington office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleGreat experience finding a new place with Dexters. Highly recommend. The agent who helped me, Reuben, made the process of moving abroad as stress free as possible and was very communicative with any questions I had. Thanks again for all the help!
Irene · 31 May 2023
Agent replied · 30 July 2023
Dear Irene , Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThe members in the letting team are very professional and efficient in the whole process in renting out my property. Both Daniel and Peter are easy to reach and always ready to help to sort out all kinds of issues. It is an excellent and enjoyable experience working with them. Much appreciated and highly recommended!!PositiveResponsiveness, Quality, Professionalism, Value
Wang · 21 June 2021
Agent replied · 20 June 2024
Dear Gaoning, Thank you for your great review regarding our XXX office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI appointed Dexters for the sale of my flat and worked closely with Jean from the West Kensington office. Despite the long process due to Covid, he kept pushing and managed to achieve a price I was happy with. I was very pleased with the professionalism and energy, from both Jean and Dexters, and would recommend.PositiveResponsiveness, Quality, Professionalism
Jonathan · 21 June 2021
Agent replied · 20 June 2024
Dear Jonathan, I was delighted to read the comments in relation to Jean-Charles and our West Kensington office and will ensure that these are passed on to the team. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe loved working with Ravi. He was so knowledgable. He took the time to understand what we really wanted in our next place and helped us process through whether the place we saw was the right place. He was so amiable! We enjoyed our experience with Ravi and Dexters so much, and we recommend them to anyone looking for a new place.PositiveQuality
Rachel-Anne · 21 June 2020
Agent replied · 20 June 2024
Dear Rachel-Anne, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleVery helpful, would recommend 👍 …
Phoebe · 20 March 2025
Agent replied · 20 March 2026
Dear phoebe, Thank you for leaving a 5 star Google review. Kind regards, Asma
★★★★★ 5/5
GoogleVery efficient and professional sales service.
Matt · 20 March 2025
Agent replied · 20 March 2026
Dear Matt, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleI didn't buy via Dexters, but wish I had done. Jean-Charles from the North End Road office was a breath of fresh air and a fantastic representative for the firm. He was knowledgeable, friendly and genuine and I really felt he went the extra mile to try to find something suitable. Dexters will absolutely be my first choice in future as a result.
Dan · 20 October 2019
Agent replied
Dear Dan, We greatly appreciate you putting aside the time to submit a review about our West Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleExcellent service! During my search of the perfect flat I have been working with many agents, but Verity from Dexters stands out as the most efficient and pleasant to deal with. Quickly responds on emails and calls, accurate advises on offer amount and progress, etc. Well done Verity! Looking forward to working with you again!PositiveResponsiveness, Professionalism
Alex · 25 August 2021
Agent replied
Dear Anna, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleHad a pleasant experience with Livina throughout the process. She was very responsive. As a first-time renter in London, we felt guided and supported during our search. Post offer acceptance, Dexter's system is also very convenient and organized.
Czarina · 13 August 2023
Agent replied · 27 August 2023
Dear Czarina, We really appreciate you taking the time to leave such lovely comments about Livina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the West Kensington team in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleIt was a great experience setting up a tenant. I got good professional advice in landlord's (my) best interest even when it was not beneficial to Dexters. My last minute professional cleaning was arranged by Simon at West Kensington office although that meant he had to work late. I hope to get the same level of service after the tenant occupies the property.
Meha · 29 July 2019
Agent replied
Dear Meha, Thank you for your review regarding your experience with our West Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleMy wife and I rent an apartment in last September and our experience with Dexters (North End Rd) was the best possible. They provided all the necessary support and also were very transparent and professional. I need to thank our lettings consultant - Adan Boutouili - who did an amazing job explaining us all the contract details and procedures to rent this flat.
José · 29 July 2019
Agent replied
Dear José, Thank you very much for your great review regarding our West Kensington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 5/5
GoogleI was with Jeriah to find our new place. He was very supportive person every single time. All the process was very smooth thanks to him. I really appreciate him and strongly recommend finding house with Dexters
Hyeonju · 2 September 2023
Agent replied · 30 September 2023
Dear Hyeonju, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 4/5
GoogleAlthough I had previously had friends who had bad experiences renting through Dexters, I have to say the sales team (particularly Agata) were fantastic. Very friendly yet professional, made buying a property very smooth and relatively stress-free. Continues to be helpful with recommending plumbers etc even after the sale. Thumbs up!
Alice · 17 March 2014
★★★★★ 5/5
GoogleI started a property search late 2019 and quickly linked up with Dexters to help. Jean-Charles showed me round a few properties throughout my search and he was always very friendly and helpful. He was flexible with viewings and very efficient when I wanted to put offers forward. Unlike a lot of agents he was clear with communication and easily contactable.
Joel · 25 March 2020
Agent replied
Dear Joel, Thank you for your great review regarding our West Kensington office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleI had the opportunity to negotiate with Ravi Vasantha-Raja, and from my personal experience i can say he is a really good agent, he is super friendly and he tries as much as he can to find you the perfect place.
He will be the first person that i will call next time if i need help finding a flat, for sure.
Erik · 4 September 2019
Agent replied
Dear Erik, We greatly appreciate you putting aside the time to submit a review about our West Kensington Office. Every source of feedback is really important to us and we would like to thank you for having awarded us 5 stars. We hope we can be of assistance again in the future and would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
