Trusted Agent profile · London
★★★★★
728 reviews across 1 platform
179-181 North End Road, West Kensington, London, W14 9NL
Part of Dexters, see every office.
Dexters's office in London, at 179-181 North End Road, is rated 4.7 out of 5 across 728 reviews on 1 platform, including 728 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleElla from Dexter's West Kensington office was of great assistance to us during our search for a property in the area.
Dear Fran, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
5/5
GoogleWe had a brilliant experience with Dexters. In particular, Jean-Charles was very responsive, flexible and constantly kept us in the loop on any progress. Cant fault the service!
Dear Andrew, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleWonderful customer experience. George Taylor was extremely helpful and kind, he really went out of his way to make our tenancy application as hassle-free as possible. 10/10, Would totally recommend!
Dear Serena, I am writing to say thank you for your kind comments about the service you received from our West Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleWe were looking for property in the West Kensington area and Jean-Charles helped us a lot with the searching. Dexters is one of the best agencies in London and in the West Kensington area, very professional and responsive. Specifically, Jean-Charles helped us a lot, showing us only properties to our standards and preferences without wasting our time. Thank you so much for your help!PositiveResponsiveness, Professionalism
Dear Katerina, Thank you for taking the time to leave such a great review, your comments are really appreciated by the West Kensington office. We are delighted you received a 5* service from Jean-Charles. All the best with your future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleBought & then sold my flat 8 years later with Dexters West Ken. Really great team lead by Alex. I was particularly impressed with the support given during the flat sale with Avni supporting both myself and the buyer through the process and smoothing the way for a successful completion
Dear Anna, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our West Kensington office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleExcellent service from Livina and the team! Would highly recommend!
Dear Alexander, thank you for your wonderful 5 star review regarding Livina. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleSold my property in a tough market. Alex was great to deal with and helped throughout the process.
Dear David, Thank you for taking the time to leave us a 5 star review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleJames and Avni and their colleagues at Dexters have been extremely helpful in successfully getting the sale through of our flat. I thank them for their sincerity, persistence and hard work. I have always been kept well informed throughout the whole sale process and also grateful for their prompt responses to my queries. Thank you
Dear Anupam, It’s great to hear that you have had a brilliant experience with our West Kensington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleI recently was searching for a propriety to live, but unfortunately all agency which I been in touch for didn’t satisfy my request. But then luckily I found a professional agency like that! I been drive with viewing by 2 gentlemen:Ravi and Mohammed, which make me feel comfortable and happy. I’m living in Uk since 4 years and that’s the first time that an agency take care of myself, clear and helpful.
Dear Antonio, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
Googlegreat service all around. Jean Charles was super attentive, listened to my requirements and showed me a range of very suitable properties, he was also lovely to deal with!
Dear IMG RG, Having read your review, we would like thank you for your feedback about our West Kensington Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team
5/5
GoogleWonderful customer experience. George Taylor was extremely helpful and kind, he really went out of his way to make our tenancy application as hassle-free as possible. 10/10, Would totally recommend!
Dear Serena, I am writing to say thank you for your kind comments about the service you received from our West Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleMy husband and I would like to give our biggest "Thank You" to Maria, such an amazing woman! She showed us flats that suits our needs. So happy we now have a new flat to move and we're very excited about it. The West Kensington team has been so professional and friendly to us. The team deserves more than 5 stars!PositiveResponsiveness, Quality, Professionalism, Value
Dear Rencie, thank you for your 5* review. We are thrilled to read that you have had a brilliant experience with Maria in our West Kensington office. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI recently moved to London from India and I was looking for an apartment. I just had 7 days to move in to this new apartment. Maria helped me to get this 1 bedroom apartment and get all the paper work done in record time. I have a very good experience with Dexters and I recommend them to anyone looking for a new apartment in London.
Dear Santanu, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleThe whole team at Dexters made the whole process easy. Theinitial marketing and dealing with offers was straightforward. Avni dealt with managing the legal process and everything post offer acceptance - this made our lives easy. Would highly recommend the West Ken branch.
Dear Andy, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team.
5/5
GoogleDaniel was a great and friendly guy that helped me a lot on finding the best solution. I would definitely recommend him as agent. Very attentive and precise!
Dear Cesare, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our West Kensington Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleVerity was a brilliant agent - keeping in regular contact throughout negotiations and helping me secure my dream home. I highly recommend her services!
Dear SJS, Thank you for taking the time to leave your great review. Feedback helps us continue to deliver a fantastic service. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleThanks West Kensington Sales team, I have just started my search but you have been very helpful.
Dear Stefano, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleThank you Lucy for the reminder of my terminating contract. Very helpful in regards to my queries.
Dear Andreea, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team
5/5
GoogleI had a excellent communication with Agata Binczak and she is very helpfull.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI would like to thank Darien who was extremely professional and helpful during my property search
Dear Anastasiia, It’s great to hear that you have had a brilliant experience with our West Kensington office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleFantastic customer journey through the whole process, guided by Jean-Charles and his team in the West Kensington office. 5* service!
Dear Dara, Thank you for taking the time in providing such lovely comments about Jean-Charles in our West Kensington office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
5/5
GoogleAvni managed the sales process efficiently, enusring both sides were always updated and kept things moving swiftly.
Dear Ashil, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
GoogleDealt with Ravi who was incredibly honest, helpful and underatanding of my needs. Couldn’t recommend a more professional service.PositiveResponsiveness, Professionalism
Dear Cassandra. Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team
5/5
GoogleFantastic customer journey through the whole process, guided by Jean-Charles and his team in the West Kensington office. 5* service!
Dear Dara, Thank you for taking the time in providing such lovely comments about Jean-Charles in our West Kensington office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
