Trusted Agent profile · London
★★★★★
696 reviews across 1 platform
179-181 North End Road, West Kensington, London, W14 9NL
Part of Dexters, see every office.
Dexters's office in London, at 179-181 North End Road, is rated 4.7 out of 5 across 696 reviews on 1 platform, including 696 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThank you for the help to the dexter sales team!
Dear Shahran, Thank you for your great review regarding our West Kensington office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
5/5
GoogleGreat service from Adam Boutouili, very professional and quick to respond to emails.
Dear Alex, We are delighted to see that Adam has delivered the 5 star service that we are always aiming to achieve. Your comments are really appreciated - many thanks again. Kind regards, Sam Farnan, Customer Relations Team
5/5
GoogleSuper professional service
Dear Todd, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleExcellent and hard working team that delivered a great outcome! Thanks!
Dear Alex, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our West Kensington Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team
1/5
GoogleAwful agency, avoid at all costs!! If you do one thing when you are searching for your new home then avoid Dexters!! They will break the law constantly by bullying tenants into agreeing to unreasonable terms and their agents are so rude!!!!
5/5
GoogleSuper professional service
Dear Todd, We really appreciate all feedback and I am delighted to hear that we have achieved our objective of delivering a 5* service. Kind regards Evie Fisher Customer Relations Team
5/5
GoogleNice, professional and efficient! What else
Dear Anne-Sophie, Thank you very much for your great review regarding our West Kensington Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Mollie De-la-haye Customer Relations Team
5/5
GoogleVery professional and reliable. Excellent service.
Dear Andrea, We are really pleased to read your positive review regarding the service from our West Kensington Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Mollie De-la-haye Customer Relations Team
5/5
Googlegreat service, competent, honest
Dear Michele, Thanks for the five star review, I am pleased to hear you have received a great service from us and will feed this back to our teams. Kind regards, Hayley Marner Customer Relations Team
5/5
GoogleExcellent service from James Wittich!
We appreciate you taking the time to submit your review regarding the service you received from our West Kensington Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
5/5
Googleexcellent service
Dear Andrew, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma
1/5
GoogleRating only, no written review.
Dear Anete, I am sorry to read your 1 star review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this for further you. Kind regards, Asma
5/5
GoogleRating only, no written review.
Dear Marco, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma
5/5
GoogleRating only, no written review.
Dear Lia, Thank you for taking the time to rate your service with our West Kensington office. Kind regards, Asma, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Khadija, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Jamie, Thank you for taking the time to leave a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear James, Thank you for leaving a 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Gabby, Thank you for your 5 star google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Gabby, Thank you for your 5 star google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Brenda, Thank you for your 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Sima, Thank you for your 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
1/5
GoogleRating only, no written review.
Dear Ahammed, I am sorry to hear you have not had a 5 star experience with us. Unfortunately, I am unable to find you on our database. If you could contact us with some more information at customerrelations@dexters.co.uk then I can look into this for you. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRating only, no written review.
Dear Lydia, Thank you for your 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team
5/5
GoogleRating only, no written review.
Thank you for leaving a 5 star google review. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.
