Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExploring the London Housing market was very challenging for us. Sharing our experience with Dexters: From day 1, Verity had been forthcoming in offering her support and advice to us. Her communication channels are great and the fact she was able to keep seller, solicitors and financial advisor in loop helped our deal go through in time. Even the post sale support from Verity had been great! Would highly recommend her services at Dexters.
Sucheta · 15 November 2022
Agent replied
Dear Suchete, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleAlex and the team were very responsive and on top of the process. Thank you for your help.
Natasha · 26 July 2023
Agent replied · 30 July 2023
Dear Natasha, We are delighted that enjoyed your experience with us and thank you for leaving a 5 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFantastic service from start to finish. Oliver and the rest of the team wre professional, responsive, and made the whole process of selling my flat smooth and stress-free. Highly recommended.
James · 21 April 2025
Agent replied · 20 March 2026
Dear James, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
★★★★★ 5/5
GoogleThanks to James, our agent, the entire process went smoothly with no hick ups. He represented the sellers and us (the buyers) in a professional yet humane way. Prompt follow up, transparency and coordination resulted in us exchanging and closing on time. Plus he went over and beyond in recommending relevant service providers. It has been great experience and would highly recommend him and Dexters to others.
Nessrine · 18 July 2021
★★★★★ 5/5
GoogleDespite some small problems on moving day, Dexters were a magnificent. Chris in particular was a star, going as far as helping us unpack our van. Chris was also very diligent, listening to our brief and finding us a perfect flat.
Hamish · 29 July 2019
Agent replied
Dear Hamish, I am writing to say thank you for your kind comments about the service you received from our West Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleI worked with Tanja B and Alex L. We listed my property in late 2017 and again early 2018. It was a difficult market but they provided good advice and were persistent. We achieved a good outcome in the end. Thanks!
Karl · 29 July 2019
Agent replied
Dear Karl, I am writing to say thank you for your kind comments about the service you received from our West Kensington Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Sam Farnan Customer Relations Team
★★★★★ 4/5
GoogleAvni and James were helpful at pushing the purchase through. Thanks both.
Katherine · 11 November 2023
Agent replied · 25 November 2023
Dear Katherine, Thank you for your kind comments regarding Avni and James and your 4* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleDexters in West Kensington were very helpful throughout our flat purchase. They kept us informed of the progress of the transaction, printed documents when we needed them and were consistently friendly and courteous.PositiveResponsiveness, Professionalism
London · 21 June 2021
Agent replied · 20 June 2024
Dear Toby, Thank you so much for your comments, the team will be delighted you have taken the time to post these and award us a 5* review. Kind regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleWe found a beautiful place on our first time viewing properties with Agata, and had were sorted to rent incredibly easily!! Very happy with our experience
Haley · 21 May 2025
Agent replied · 20 March 2026
Dear Haley, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
★★★★★ 5/5
GoogleJorge was an amazing agent. He was very prompt in action, as I was requesting for a specific house urgently. He listened to his customers, and I could see he was trying the best to meet our requirements. Trustworthy agent!
Joo-Kyung · 29 July 2019
Agent replied
Dear Joo-Kyung, We are delighted to read that our West Kensington Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleJames was great. Asking price within days of going on the market, and helped move things along to complete in record time. Brilliant, thanks again.PositiveResponsiveness, Quality, Professionalism
Marcus · 21 June 2022
Agent replied · 20 June 2024
Dear Marcus, Thank you for taking the time in providing such lovely comments about James in our West Kensington office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleAs a first time buyer, James was great at guiding me through the process and keeping me updated with each stage and comms with the seller/solicitors. I would highly recommend and will use them when I eventually sell.
Aimee · 10 March 2020
Agent replied
Dear Aimee, Thank you for taking the time in providing such lovely comments about James in our West Kensington office. We aim to provide five star service to all our customers, so I am pleased to hear we were able to deliver this for you. Kind Regards Hayley Marner Customer Relations Team
★★★★★ 4/5
GoogleI have just completed the sale of my flat through Dexters, first time selling a property and specifically Avin Patel was super helpful!
Shakira · 15 November 2022
Agent replied
Dear Shakira, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 4 star review. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleThank you so much Jean, Tanja and Alex for your help in finding the flat and facilitating the communications. You all have been very professional, knowledgeable in the area and understand what we are looking for. Thank you.
Chun
Froggy · 29 July 2019
Agent replied
Dear Froggy, Thank you for your review regarding your experience with our West Kensington Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team
★★★★★ 5/5
GoogleThe service we have received from Dexters West Kensington, and in particular James Wittich, has been professional, friendly and efficient throughout the process of purchasing a property in the area. Thank you. We would certainly recommend Dexters to others.
Jane · 29 July 2019
Agent replied
Dear Jane, We are really pleased to read your positive review regarding the service from our West Kensington Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Hayley Marner Customer Relations Team
★★★★★ 1/5
GoogleWorse agency ever, especially the property management team.
We had agreement with repairs to get fixed before we moved in the property while we are viewing the flat and they promised YES however, once we move in , there wasn’t anything done ( shower not working, sink was leaking, moth and mince everywhere). And then we reported to the property management ( no one reply emails )
Always saying they would deal with it tomorrow over the phone( there was always tomorrow)
It took 6 months to repair the shower,whilst I was paying £2058 for the rent without shower.
It was out of imagination of how bad the agency and landlord is.
Ruijuan · 30 July 2021
Agent replied
Dear Ruijuan, I am disappointed to read your feedback in regard to our West Kensington office and Property Management team. However, I have been unable to locate your details on our database and would very much appreciate it if you could write to me directly with the property address in order that we can look into this further with the team. I look forward to hearing from you. Kind regards Eve Fisher Customer Relations Team
★★★★★ 5/5
GoogleVerity has been a very supportive, professional agent through out the sale of the flat. We can recommend her and her team any time.
Thank you very much.
Maria · 15 March 2022
Agent replied
Dear Maria, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleFrom finding the property to the completion date, Verity and Avni were brilliant. Fantastic, professional, courteous and on-the-ball team who I cannot recommend highly enough. Many, many thanks!!
Leah · 15 March 2022
Agent replied
Dear Leah, we really appreciate your kind comments about Verity and Avni. We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleI have dealt with Dexters Lettings and sales for many years and have always been veryhappy with their Service. Under the leadership of Alex, on a recent sale both James and Avni in the West Kensington office worked really well together, constantly kept me updated from start to finish. I would highly recommend using Dexters
Marc · 22 January 2024
Agent replied · 20 June 2024
Dear Marc, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleWe had a long and difficult sales process due to COVID and our buyers terrible solicitors, but Jean-Charles was always helpful and professional and eventually managed to get our sale to a successful conclusion. Thank-you.
Janet · 25 October 2020
Agent replied
Dear Janet, Thank you for your great review regarding our West Kensington office. I will pass on your comments to the team who will be delighted to hear them. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleI have bought and sold more than once with Dexters in West Kensington. I keeping going back to them for their experienced, realistic and clear cut way of working. Their size provides many international buyers and buying agents in addtion to the normal contacts lists that come with multiple branches. Alex Lambert has provided a great deal of useful market advice on potential property layouts, which I find invaluable. I will certainly use them again.
Frank · 19 April 2022
Agent replied
Dear Frank, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team
★★★★★ 5/5
GoogleHaving recently completed a particularly challenging sale of our house I felt I needed to pop on and write a review for Dexters West Kensington. We dealt specifically with James and Alex (mainly James) and I cannot sing their praises loud enough! The sale was hindered by global pandemics, difficult mortgage issues with our buyer, Brexit, Christmas and quite frankly everything else that there could be - if it was going to go wrong it did, but the team at Dexters remained exceptionally professional and worked tirelessly on our behalf to secure a completion of the sale at a good price. They were always at the end of the phone to assist us, chase other parties and sometimes just to let me moan (I think a very under rated necessity for any estate agent!) IF you are looking to buy, sell or rent, I would definitely recommend them, they were absolute troopers through a very difficult process!PositiveResponsiveness, Professionalism
Claire · 21 June 2021
Agent replied · 20 June 2024
Dear Claire. Thank you for taking the time to leave such great feedback regarding your experience with us. We appreciate your comments and hope we can assist you again at a future date. Kind Regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleDexters the Trusted Partner you need when selling a property!
I recently used the services of Dexters for the sale and successful completion of my flat in Fulham.
From the very beginning I was treated with the professional service, including initial consultation and valuation by Alex. He guided me through the process and his local knowledge was a key factor when choosing a estate agent to partnership. From the beginning I was very clear that I didn't want to use several agencies and only partner with one for better relationship.
Coming from a sales background myself I was always sceptical about estate agents but Dexters dispelled all of those prior misconceptions. Each and every step they gave me valuable advice, whether it be the lowering of asking price to attract more buyers or the eventual offer stage. (Eventually getting more that I expected giving the circumstances of COVID and quick sell needed).
I was also very impressed during the actual conveyancing process itself, working towards tight deadline they made sure to keep me updated with news from buyer and where required assisted with the chasing of documents from leaseholder. (Having a council leaseholder is not so getting quick response)
I felt that James Wittich did a great job managing the buyer, along the way, we eventually completed after several delays but he always made sure to keep the buyer on side. I also need to give a massive appreciate to all the team involved including, Jean Charles and Verity who did a great job finding perspective buyers.
Thank you again to Dexters West Kensington, I will be sure to use again if I ever need to sell or buy again in the West London Area!PositiveValue
Oladeji · 21 June 2021
Agent replied · 20 June 2024
Dear Oldeji, We are delighted that you took the time to leave such a fantastic review which the West Kensington team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Evie Fisher Customer Relations Team
★★★★★ 5/5
GoogleJeriah was great! Really quick replies, and was always really keen to help. Helped me find a brilliant flat, can’t fault Jeriah at all!
Mary · 17 August 2022
Agent replied
Dear Mary, Thank you for your kind comments regarding the team and
your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
