Trusted Agent profile · London

Dexters London reviews

★★★★★ Excellent

728 reviews across 1 platform

179-181 North End Road, West Kensington, London, W14 9NL

Part of Dexters, see every office.

Dexters's office in London, at 179-181 North End Road, is rated 4.7 out of 5 across 728 reviews on 1 platform, including 728 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

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4.7 / 5

728

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Dexters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I've been really happy with the service provided by Dexters. Their agent Joaquim helped me find a really nice flat, he was very friendly and the whole renting process went smoothly. Also, our manager Payam is exceedingly helpful and always available to assists us with any issues with the property.

Juliana · 29 July 2019

Agent replied

Dear Juliana, Thank you for taking the time to write a review about the great service you received from our West Kensington Office, We do hope that in the future we can be of service to you again and I would like to wish you all the best. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

I received phenomenal service from Akil and Joe!

- · 4 October 2026

5/5

Google

Jean Charles was very professional, showed us the right amount of houses until we found the one for us. He is constantly giving advice and has guided us through the entire process of the buy. Thank you !

Melanie · 19 April 2022

Agent replied

Dear Melanie, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jeriah went the extra mile on a recent tenant check-in, attending to a whole range of items well outside the scope of our engagement. Highly recommended

Ben · 30 June 2023

Agent replied · 30 July 2023

Dear Ben, Thank you for your kind comments regarding Jeriah and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jeriah has been very helpful in securing our new property and always responds very quickly to any queries we may have!

Celine · 4 November 2023

Agent replied · 25 November 2023

Dear Celine, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Jeriah, and do not hesitate to contact us again. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Livina is amazing at Dexter’s. She helped arrange a viewing for me the same day and made the application so easy. I would highly recommend using her to find your next property.

Alice · 15 December 2022

Agent replied

Dear Alice, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The staff is very polite and helpful. Since I do not live in England they helped a lot to get my flat sold quickly and easily. Thank you James for your help.

Gabi · 15 December 2022

Agent replied

Dear Gabi,We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jeriah Johnson went out of his way to make the whole stressful moving process seamless he was always available and attentive I can highly recommend him and the Dexters West Kensington agency.

David · 15 December 2022

Agent replied

Dear David, Thank you for your kind comments regarding Jeriah and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

1/5

Google

With these people you’re just wasting your time. Don’t trust them.

Regina · 11 September 2026

5/5

Google

Very professional and close people, especially George who has been aware of all the details. He was always attentive and helpfull. From the first moment we felt that he was going to take care of everything and it has been a pleasure to rent the flat through this agency

Maria · 29 July 2019

Agent replied

Dear Maria We appreciate you taking the time to submit your review regarding the service you received from our West Kensington Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

Oliver at Dexters has been outstanding over the past 9 months. Throughout a very difficult sale process, he remained professional, patient, and always on the ball. His support made a stressful journey far more manageable. Highly recommend!

Will · 21 April 2025

Agent replied · 20 March 2026

Dear Will, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma

5/5

Google

Great office! Thanks for the advice Matthew

David · 4 October 2026

5/5

Google

Great experience with the team at Dexters West Ken, particularly Ravi, who was always quick to get back to us with properties within our budget and with organizing viewings. Incredibly helpful also with advice on a number or rental-related queries and, overall, a joy to deal with.

Johanna · 10 March 2020

Agent replied

Dear Johanna, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I found Hannah to be extremely helpful, patient and proffessional in dealing with my concerns . As a company Dexters have always gone the extra mile for me as a landlord and i would highly recommend their services .

Georgios · 20 March 2025

Agent replied · 20 March 2026

Dear Georgios Thank you for taking the time to leave a wonderful 5 star Google review. Hannah will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

I had a great experience with Dexters in West Ken. Many thanks to Reuben who has been so helpful and amazing in every way! A true star!

Bea · 1 May 2023

Agent replied · 30 July 2023

Dear Bea, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I have LOVED working with Dexters (West Ken Office) - everyone I dealt with from the very first day was professional, sweet, energetic, helpful, committed... Always responsive and could not have worked harder to find a good sale and take care of every conceivable detail. Alex, James, Avni, Oliver, Myles.... (hope I didn't forget anyone) THANK YOU!

Lisa · 14 June 2024

Agent replied · 24 August 2024

Dear Lisa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Google

Thanks Viktoria for helping me to find the perfect flat. Viktoria was knowledgeable and helpful with any questions I had. I would recommend Viktoria to others.

NESSA · 1 May 2023

Agent replied · 30 July 2023

Dear Nessa, Thank you for taking the time to leave a wonderful 5 star Google review. Viktoria will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thank you Avni Patel and Oliver Boldero for a smooth purchase. Easy, clear communication and helpful attitude from start to finish!

Lucy · 16 September 2023

Agent replied · 30 September 2023

Dear Lucy, Thank you for your kind comments regarding Anvi and Oliver and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

James Balitaan from Dexters did an excellent job in understanding my requirements and booked viewings for the most relevant properties in the area. He kept me updated on the appointments, was very timely, open and honest with everything I needed to know about. Once the property offer was accepted, the follow up from him was very prompt in pushing through the processes. I’d definitely recommend him for anyone who is looking form properties in the West Kensington area.

Sreeram · 15 December 2022

Agent replied

Dear Sreeram, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Avni and Alex were great to deal with, and very helpful in pushing through the sale despite challenging conditions.

Ben · 26 October 2023

Agent replied · 25 November 2023

Dear Ben, Thank you for taking the time to leave a wonderful 5 star Google review. Avni and Alex will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great service from the whole team - especially Jeriah. Thanks very much!

Max · 22 March 2024

Agent replied · 20 June 2024

Dear Max, Thank you for leaving a 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Google

I worked closely with Verity Chick and Alex Lambert. They have been the most professional and knowledgeable estate agents. I have worked with many estate agents last 20 years but Verity and Alex are by far the most capable I have ever worked with. Without their amazing work, efficiency and support this would not have been possible. A massive thank you to both of you for your great work. Look forward to working again with them in the near future for more properties. Thank you!

Steve · 17 August 2022

Agent replied

Dear Steve, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Myles and Avni were incredibly supportive and helpful throughout the entire first-time-buyer- process - can't recommend them enough!

Florian · 26 October 2023

Agent replied · 25 November 2023

Dear Florian, Thank you for your kind comments regarding the West Kensington team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters have managed my rental properties for years and provide a prompt and professional service. Jadasa Andjadiumi is polite, responsive and attentive to detail - can't fault her or the team at Dexters West Ken.

Steve · 15 March 2022

Agent replied

Dear Steve, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Asma Chughtai Customer Relations Team

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Questions about Dexters London

Has Dexters won any awards?

Yes. In The Trusted Agent 2026 awards: Dexters, London won Platinum.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Dexters hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.

What do you need help with?

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